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  #21  
Old May 27th, 2010, 10:06 PM posted to microsoft.public.word.docmanagement
Tom Willett[_2_]
external usenet poster
 
Posts: 877
Default still here?

The beginning of the end, Suzanne.

"Suzanne S. Barnhill" wrote in message
...
: MS has hired contractors in India to man the forums. Although they have
been
: strictly instructed to follow a "community first" policy (that is, give
: ordinary volunteer end users the opportunity to answer first) and not
answer
: questions until they are 12-24 hours old without an answer, what we're
: seeing is that many of them (a) rush in with an answer, usually a
reference
: to a KB article that may or may not be relevant (it's hard to tell without
: actually clicking on the link and going to the article, since they don't
: quote the title of the article), (b) ignore previous answers that may
: actually be more helpful, and then (c) mark their replies as Answers.
We're
: trying to get this corrected, but since the contractors are being paid
based
: on their performance, it's hard to see how that's going to work. There is
: also a lot of resistance to the point system, which a lot of us see as
: having a bad influence on those who are NOT being paid to answer.
:
: Rest assured, the MVPs will continue to soldier on as long as we can. What
: I'm finding, though, that the reduction of granularity in the forums (30
: English-language Word NGs poured into three Word forums) means that each
: forum contains more questions that I'm not qualified to answer and
: consequently have to skip, making it more time-consuming for me to handle
: the questions. There's also considerable angst about the fact that there
are
: no product-specific VBA or "programming" forums--just a single Office
: Programming forum on Answers and separate Word, Excel, and Outlook
: development forums on MSDN, where end users are less likely to find them.
: Access is even worse off: down from 28 English-language NGs to one forum
: shared with Visio and Project!
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "dp" wrote in message
: ...
: Suzanne (if you get this post)
:
: I notice that some responders in 'Answers' actually work for MS which
you
: and others MVPs do not. How will this affect those of you we have been
: speaking to?
: Are they timing this change with the release of 2010? Will th others be
: using another forum or is 'Answer' the replacement?
:
: Thanks
: Dottie
:
: "Suzanne S. Barnhill" wrote:
:
: I have noted considerable fall-off in all the msnews NGs. I think
people
: have already started migrating to Answers, as there seems to be a
steady
: increase in questions posted there.
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "Peter T. Daniels" wrote in message
:
...
: Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!
:
:
: .
:
:
:


  #22  
Old May 27th, 2010, 10:32 PM posted to microsoft.public.word.docmanagement
DP
external usenet poster
 
Posts: 223
Default still here?

This is what I have from another post

http://social.answers.microsoft.com/...ory/officeword

"Jerry" wrote:

As one of the "hapless users" (not to mention clueless users), how do I find
the Answers page? Anybody have a URL?

Thanks,

Jerry

"Peter T. Daniels" wrote:

Has the newsgroup been turned off? No new posting since 9:24 am (EDT)!
.

  #23  
Old May 27th, 2010, 11:02 PM posted to microsoft.public.word.docmanagement
DP
external usenet poster
 
Posts: 223
Default still here?

Once again we get information not from MS but from the kind, patient, caring
responders in this group. Hope to see you gals and guys in "Answers...". If
not I'll be searching for you. I've learned so much and been helped
tremendously over the last couple years when I found this forum.

dottie


"Graham Mayor" wrote:

If only they could find the newsgroups, we might not simply be talking to
ourselves .....
If it is not too late - http://www.gmayor.com/MSNews.htm
--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



"Stefan Blom" wrote in message
...

But they probably will find the forums after June 1, whether they want to
or not. :-)

--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)



"Graham Mayor" wrote in message
...
The modest increase in traffic on the Answers forum and the disappearance
of traffic from here suggests that the link has been severed, but that
the hapless user has not yet found his way to the new forum.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



"Stefan Blom" wrote in message
...
I've noticed it too.

--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)



"Suzanne S. Barnhill" wrote in message
...
I have noted considerable fall-off in all the msnews NGs. I think people
have already started migrating to Answers, as there seems to be a steady
increase in questions posted there.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Peter T. Daniels" wrote in message
...
Has the newsgroup been turned off? No new posting since 9:24 am (EDT)!










.

  #24  
Old May 27th, 2010, 11:09 PM posted to microsoft.public.word.docmanagement
Suzanne S. Barnhill
external usenet poster
 
Posts: 31,786
Default still here?

I've already said this may be my last year as an MVP, depending on what
metrics are used to assess our contributions.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Tom Willett" wrote in message
...
The beginning of the end, Suzanne.

"Suzanne S. Barnhill" wrote in message
...
: MS has hired contractors in India to man the forums. Although they have
been
: strictly instructed to follow a "community first" policy (that is, give
: ordinary volunteer end users the opportunity to answer first) and not
answer
: questions until they are 12-24 hours old without an answer, what we're
: seeing is that many of them (a) rush in with an answer, usually a
reference
: to a KB article that may or may not be relevant (it's hard to tell
without
: actually clicking on the link and going to the article, since they don't
: quote the title of the article), (b) ignore previous answers that may
: actually be more helpful, and then (c) mark their replies as Answers.
We're
: trying to get this corrected, but since the contractors are being paid
based
: on their performance, it's hard to see how that's going to work. There
is
: also a lot of resistance to the point system, which a lot of us see as
: having a bad influence on those who are NOT being paid to answer.
:
: Rest assured, the MVPs will continue to soldier on as long as we can.
What
: I'm finding, though, that the reduction of granularity in the forums (30
: English-language Word NGs poured into three Word forums) means that each
: forum contains more questions that I'm not qualified to answer and
: consequently have to skip, making it more time-consuming for me to
handle
: the questions. There's also considerable angst about the fact that there
are
: no product-specific VBA or "programming" forums--just a single Office
: Programming forum on Answers and separate Word, Excel, and Outlook
: development forums on MSDN, where end users are less likely to find
them.
: Access is even worse off: down from 28 English-language NGs to one forum
: shared with Visio and Project!
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "dp" wrote in message
: ...
: Suzanne (if you get this post)
:
: I notice that some responders in 'Answers' actually work for MS which
you
: and others MVPs do not. How will this affect those of you we have
been
: speaking to?
: Are they timing this change with the release of 2010? Will th others
be
: using another forum or is 'Answer' the replacement?
:
: Thanks
: Dottie
:
: "Suzanne S. Barnhill" wrote:
:
: I have noted considerable fall-off in all the msnews NGs. I think
people
: have already started migrating to Answers, as there seems to be a
steady
: increase in questions posted there.
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "Peter T. Daniels" wrote in message
:
...
: Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!
:
:
: .
:
:
:




  #25  
Old May 28th, 2010, 03:05 AM posted to microsoft.public.word.docmanagement
Peter T. Daniels
external usenet poster
 
Posts: 1,959
Default still here?

[I wrote this at 5:15 but ran into the "google posting limit"]

Have I been speaking in prose all my life? I simply open a new tab in
IE and go to groups.google.com, and there are all my six newsgroups --
the NY subways one, the linguistics one, the classical music one, the
cryptic crosswords one, and this one (plus the fonts group that gets a
post once in a blue moon).

And this afternoon, suddenly there's a flood of messages here, all of
them claiming to have been posted in the last half hour, which seems
unlikely. Someone at MS must have turned the tap back on.

On May 27, 2:36 pm, "Suzanne S. Barnhill" wrote:
But Peter eschews newsreaders.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USAhttp://word.mvps.org

"Stefan Blom" wrote in message

...



Note that you can make use of the Microsoft Answers NNTP Bridge to access
the forums via a newsreader. See
http://connect.microsoft.com/MicrosoftForums/.


--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)


"Peter T. Daniels" wrote in message
...
Ok, I just looked at the "social answers" page linked in another
thread. It's horrible -- taking up the whole screen with pointless
graphics decoration, allowing very few topics to be visible at once,
requiring far more clicking and scrolling than google groups -- what
(if anything) were they thinking?????


On May 27, 8:12 am, "Suzanne S. Barnhill" wrote:
Since this is the only thread I have encountered this morning in the
entire
microsoft.public.word hierarchy, I suspect you must be right.


--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USAhttp://word.mvps.org


"Graham Mayor" wrote in message


.. .


The modest increase in traffic on the Answers forum and the
disappearance
of traffic from here suggests that the link has been severed, but that
the
hapless user has not yet found his way to the new forum.


--

Graham Mayor - Word MVP


My web sitewww.gmayor.com
Word MVP web sitehttp://word.mvps.org


"Stefan Blom" wrote in message
...
I've noticed it too.


--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)


"Suzanne S. Barnhill" wrote in message
...
I have noted considerable fall-off in all the msnews NGs. I think
people
have already started migrating to Answers, as there seems to be a
steady
increase in questions posted there.


--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org


"Peter T. Daniels" wrote in message
...
Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!-- "Peter T. Daniels" wrote in message
...
Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!--

  #26  
Old May 28th, 2010, 03:13 AM posted to microsoft.public.word.docmanagement
Suzanne S. Barnhill
external usenet poster
 
Posts: 31,786
Default still here?

I did think the timing of the messages was suspect, but ours not to reason
why.

FWIW, if you post to Usenet directly with an NNTP newsreader, there is no
"posting limit." g

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Peter T. Daniels" wrote in message
...
[I wrote this at 5:15 but ran into the "google posting limit"]

Have I been speaking in prose all my life? I simply open a new tab in
IE and go to groups.google.com, and there are all my six newsgroups --
the NY subways one, the linguistics one, the classical music one, the
cryptic crosswords one, and this one (plus the fonts group that gets a
post once in a blue moon).

And this afternoon, suddenly there's a flood of messages here, all of
them claiming to have been posted in the last half hour, which seems
unlikely. Someone at MS must have turned the tap back on.

On May 27, 2:36 pm, "Suzanne S. Barnhill" wrote:
But Peter eschews newsreaders.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USAhttp://word.mvps.org

"Stefan Blom" wrote in message

...



Note that you can make use of the Microsoft Answers NNTP Bridge to
access
the forums via a newsreader. See
http://connect.microsoft.com/MicrosoftForums/.


--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)


"Peter T. Daniels" wrote in message
...
Ok, I just looked at the "social answers" page linked in another
thread. It's horrible -- taking up the whole screen with pointless
graphics decoration, allowing very few topics to be visible at once,
requiring far more clicking and scrolling than google groups -- what
(if anything) were they thinking?????


On May 27, 8:12 am, "Suzanne S. Barnhill" wrote:
Since this is the only thread I have encountered this morning in the
entire
microsoft.public.word hierarchy, I suspect you must be right.


--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USAhttp://word.mvps.org


"Graham Mayor" wrote in message


.. .


The modest increase in traffic on the Answers forum and the
disappearance
of traffic from here suggests that the link has been severed, but
that
the
hapless user has not yet found his way to the new forum.


--

Graham Mayor - Word MVP


My web sitewww.gmayor.com
Word MVP web sitehttp://word.mvps.org


"Stefan Blom" wrote in
message
...
I've noticed it too.


--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)


"Suzanne S. Barnhill" wrote in message
...
I have noted considerable fall-off in all the msnews NGs. I think
people
have already started migrating to Answers, as there seems to be a
steady
increase in questions posted there.


--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org


"Peter T. Daniels" wrote in message
...
Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!-- "Peter T. Daniels"
wrote in message
...
Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!--


  #27  
Old May 28th, 2010, 06:52 PM posted to microsoft.public.word.docmanagement
Stefan Blom[_3_]
external usenet poster
 
Posts: 4,556
Default still here?

It would be terrible if the "points" are supposed to decide who are the "best"
contributor.

--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)



"Suzanne S. Barnhill" wrote in message
...
I've already said this may be my last year as an MVP, depending on what
metrics are used to assess our contributions.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Tom Willett" wrote in message
...
The beginning of the end, Suzanne.

"Suzanne S. Barnhill" wrote in message
...
: MS has hired contractors in India to man the forums. Although they have
been
: strictly instructed to follow a "community first" policy (that is, give
: ordinary volunteer end users the opportunity to answer first) and not
answer
: questions until they are 12-24 hours old without an answer, what we're
: seeing is that many of them (a) rush in with an answer, usually a
reference
: to a KB article that may or may not be relevant (it's hard to tell without
: actually clicking on the link and going to the article, since they don't
: quote the title of the article), (b) ignore previous answers that may
: actually be more helpful, and then (c) mark their replies as Answers.
We're
: trying to get this corrected, but since the contractors are being paid
based
: on their performance, it's hard to see how that's going to work. There is
: also a lot of resistance to the point system, which a lot of us see as
: having a bad influence on those who are NOT being paid to answer.
:
: Rest assured, the MVPs will continue to soldier on as long as we can. What
: I'm finding, though, that the reduction of granularity in the forums (30
: English-language Word NGs poured into three Word forums) means that each
: forum contains more questions that I'm not qualified to answer and
: consequently have to skip, making it more time-consuming for me to handle
: the questions. There's also considerable angst about the fact that there
are
: no product-specific VBA or "programming" forums--just a single Office
: Programming forum on Answers and separate Word, Excel, and Outlook
: development forums on MSDN, where end users are less likely to find them.
: Access is even worse off: down from 28 English-language NGs to one forum
: shared with Visio and Project!
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "dp" wrote in message
: ...
: Suzanne (if you get this post)
:
: I notice that some responders in 'Answers' actually work for MS which
you
: and others MVPs do not. How will this affect those of you we have been
: speaking to?
: Are they timing this change with the release of 2010? Will th others be
: using another forum or is 'Answer' the replacement?
:
: Thanks
: Dottie
:
: "Suzanne S. Barnhill" wrote:
:
: I have noted considerable fall-off in all the msnews NGs. I think
people
: have already started migrating to Answers, as there seems to be a
steady
: increase in questions posted there.
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "Peter T. Daniels" wrote in message
:
...
: Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!
:
:
: .
:
:
:






  #28  
Old May 28th, 2010, 08:25 PM posted to microsoft.public.word.docmanagement
Suzanne S. Barnhill
external usenet poster
 
Posts: 31,786
Default still here?

But I think that's what we're all worried about.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Stefan Blom" wrote in message
...
It would be terrible if the "points" are supposed to decide who are the
"best" contributor.

--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)



"Suzanne S. Barnhill" wrote in message
...
I've already said this may be my last year as an MVP, depending on what
metrics are used to assess our contributions.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Tom Willett" wrote in message
...
The beginning of the end, Suzanne.

"Suzanne S. Barnhill" wrote in message
...
: MS has hired contractors in India to man the forums. Although they
have
been
: strictly instructed to follow a "community first" policy (that is,
give
: ordinary volunteer end users the opportunity to answer first) and not
answer
: questions until they are 12-24 hours old without an answer, what we're
: seeing is that many of them (a) rush in with an answer, usually a
reference
: to a KB article that may or may not be relevant (it's hard to tell
without
: actually clicking on the link and going to the article, since they
don't
: quote the title of the article), (b) ignore previous answers that may
: actually be more helpful, and then (c) mark their replies as Answers.
We're
: trying to get this corrected, but since the contractors are being paid
based
: on their performance, it's hard to see how that's going to work. There
is
: also a lot of resistance to the point system, which a lot of us see as
: having a bad influence on those who are NOT being paid to answer.
:
: Rest assured, the MVPs will continue to soldier on as long as we can.
What
: I'm finding, though, that the reduction of granularity in the forums
(30
: English-language Word NGs poured into three Word forums) means that
each
: forum contains more questions that I'm not qualified to answer and
: consequently have to skip, making it more time-consuming for me to
handle
: the questions. There's also considerable angst about the fact that
there
are
: no product-specific VBA or "programming" forums--just a single Office
: Programming forum on Answers and separate Word, Excel, and Outlook
: development forums on MSDN, where end users are less likely to find
them.
: Access is even worse off: down from 28 English-language NGs to one
forum
: shared with Visio and Project!
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "dp" wrote in message
: ...
: Suzanne (if you get this post)
:
: I notice that some responders in 'Answers' actually work for MS
which
you
: and others MVPs do not. How will this affect those of you we have
been
: speaking to?
: Are they timing this change with the release of 2010? Will th
others be
: using another forum or is 'Answer' the replacement?
:
: Thanks
: Dottie
:
: "Suzanne S. Barnhill" wrote:
:
: I have noted considerable fall-off in all the msnews NGs. I think
people
: have already started migrating to Answers, as there seems to be a
steady
: increase in questions posted there.
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "Peter T. Daniels" wrote in message
:
...
: Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!
:
:
: .
:
:
:







  #29  
Old May 29th, 2010, 06:43 PM posted to microsoft.public.word.docmanagement
Stefan Blom[_3_]
external usenet poster
 
Posts: 4,556
Default still here?

Of course.

--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)



"Suzanne S. Barnhill" wrote in message
...
But I think that's what we're all worried about.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Stefan Blom" wrote in message
...
It would be terrible if the "points" are supposed to decide who are the
"best" contributor.

--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)



"Suzanne S. Barnhill" wrote in message
...
I've already said this may be my last year as an MVP, depending on what
metrics are used to assess our contributions.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Tom Willett" wrote in message
...
The beginning of the end, Suzanne.

"Suzanne S. Barnhill" wrote in message
...
: MS has hired contractors in India to man the forums. Although they have
been
: strictly instructed to follow a "community first" policy (that is, give
: ordinary volunteer end users the opportunity to answer first) and not
answer
: questions until they are 12-24 hours old without an answer, what we're
: seeing is that many of them (a) rush in with an answer, usually a
reference
: to a KB article that may or may not be relevant (it's hard to tell
without
: actually clicking on the link and going to the article, since they don't
: quote the title of the article), (b) ignore previous answers that may
: actually be more helpful, and then (c) mark their replies as Answers.
We're
: trying to get this corrected, but since the contractors are being paid
based
: on their performance, it's hard to see how that's going to work. There is
: also a lot of resistance to the point system, which a lot of us see as
: having a bad influence on those who are NOT being paid to answer.
:
: Rest assured, the MVPs will continue to soldier on as long as we can.
What
: I'm finding, though, that the reduction of granularity in the forums (30
: English-language Word NGs poured into three Word forums) means that each
: forum contains more questions that I'm not qualified to answer and
: consequently have to skip, making it more time-consuming for me to handle
: the questions. There's also considerable angst about the fact that there
are
: no product-specific VBA or "programming" forums--just a single Office
: Programming forum on Answers and separate Word, Excel, and Outlook
: development forums on MSDN, where end users are less likely to find them.
: Access is even worse off: down from 28 English-language NGs to one forum
: shared with Visio and Project!
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "dp" wrote in message
: ...
: Suzanne (if you get this post)
:
: I notice that some responders in 'Answers' actually work for MS which
you
: and others MVPs do not. How will this affect those of you we have been
: speaking to?
: Are they timing this change with the release of 2010? Will th others
be
: using another forum or is 'Answer' the replacement?
:
: Thanks
: Dottie
:
: "Suzanne S. Barnhill" wrote:
:
: I have noted considerable fall-off in all the msnews NGs. I think
people
: have already started migrating to Answers, as there seems to be a
steady
: increase in questions posted there.
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "Peter T. Daniels" wrote in message
:
...
: Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!
:
:
: .
:
:
:









  #30  
Old June 2nd, 2010, 07:29 PM posted to microsoft.public.word.docmanagement
Twayne[_3_]
external usenet poster
 
Posts: 135
Default still here?

In ,
Peter T. Daniels typed:
Has the newsgroup been turned off? No new posting since
9:24 am (EDT)!


Today is 6-2: Lots of posts dated 6-2.


 




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