Cannot open file after installing Office 2007 Service Pack 2

This article explains why you are experiencing failure to open old files.

Microsoft Service Pack Uninstall Tool for the 2007 Microsoft Office suite
http://support.microsoft.com/kb/954914/en-us


--
Mary Sauer
http://msauer.mvps.org/

"M Walters" wrote in message
...
one more thing... the two files I've been trying to open are newseltter
files created originally way back with Publisher 2000. I've just used the
same file for my template for years. The bulletin file that I've been using
for the church stuff opens just fine.

"M Walters" wrote:

I have two files that were created using the downloadable version of
Microsoft Publisher 2007. Since I now have Publisher 2007 (full version) I
am unable to open these files. All I can figure is it is related to the
installation of Publisher SP 2 because I was working with them prior to that
date. The error code I receive when trying to open them is 1100009. Any
help would be greatly appreciated!

-Rebecca

"LL3" wrote:

Hi Martin,

Will you be able to send me a copy of the SP1 newsletter from last year
that
you were once able to open in SP2, but after saving it, it no longer
opened?
My email address is . If the file is too big for
Hotmail,
let me know and I'll send you a link for an FTP upload site. Thank you.

LeRoy

"mxl" wrote:

Hi Leroy

Post your email address and I'll email you a file.

Regards

Martin

"LL3" wrote:

Hi Martin

I'm LeRoy from the Microsoft Publisher Test Team and I've been
following
this thread. I'd like to find out more about the file that you first
started
seeing this problem with. Which version of Publisher did you first
create it
in? What did you do in SP2 before you saved it? Would you be able to
send us
a copy of the file so we can take a closer look at what's going on? We
are
trying to repro this in house and your assistance would be very
helpful.

Thank you in advance,
LeRoy

"mxl" wrote:

Hi Ed

I'm glad Microsoft are aware of this issue and hopefully a fix will
be made
available soon. It's true that this problem does not affect all
publisher
files. We have the case where all of this year's newletters could
not be
opened, but last year's could. So as a work around we used last
year's file
as a template for this week's newsletter. However, even though this
new file
was opened, edited and saved by Publisher SP2, the next day it had
the same
problem that it could not be opened. So even files created by the
SP2
version have this problem.

I am getting around the problem by uninstalling SP2 on computers
being used
for desktop publishing. Microsoft have provided a good command-line
tool to
do this, see http://support.microsoft.com/kb/954914. Not ideal, but
at
least I can do something to keep the organisation working.

Regards

Martin