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Touble installing Office Enterprise



 
 
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  #21  
Old December 7th, 2009, 05:16 AM posted to microsoft.public.office.setup
Peter Foldes
external usenet poster
 
Posts: 3,300
Default Touble installing Office Enterprise



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bnoel" wrote in message
...
WarAxe,

Glad to see that you have found and fixed your problem, but I am still
having the same problem. Could you let me know how to fix it. Thanks.

Bnoel

"WarAxe" wrote:

Thank you for your support, JoAnn. I knew I was right, and I didn't
appreciate Peter Foldes bullying me (and other users) on these forums.

I have since found my problem and fixed it... and am a happy HUP Office 2007
user! :-)

"JoAnn Paules" wrote:

https://oms.one.microsoft.com/tc/cr_...nquestions.htm

Setup and installation support is provided for software purchased through
the Home Use Program. Please refer to the support documentation included
with your product for more information.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"WarAxe" wrote in message
...
Home Use Program users have as much right to use these forums as every
other
Microsoft product license owner. Who are you to bully anyone and who are
you
to question my employment?




"Peter Foldes" wrote:

WarAxe

Read again. You should have received a Phone number to call (included in
your documentation) for Tech support at MS for the Enterprise Version
purchased under the Home Program from you Company or Educational
Institution or the Services

And how do we know that you are still employed and the installation of
the Enterprise version is valid

Q. Does Microsoft provide any technical support to my employees
under the Home Use Program?


A. Yes. Microsoft provides setup and installation support for
software acquired under the Home Use Program. This support is similar to
the support provided to customers who purchase Microsoft programs at a
retail store and is provided to help reduce the burden on your internal
help desk.

Notice the word "similar" (you need to give the correct info to the
Service Desk when calling for service) That will include your employers
info and the Volume License number that was given to you

And also how do we know that you are still employed and the
installation of the Enterprise version is valid.That is why you need to
call MS for Tech Support at the number that was supplied to you. If you
lost it then ask your employer to give it to you again



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"WarAxe" wrote in message
...
Nothing in that link addresses Office 2007 installl issues. (?)

"Peter Foldes" wrote:

WarAxe


http://www.microsoft.com/licensing/s...ights/faq.mspx

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"WarAxe" wrote in message
...
Did you have any luck?

My Home Use Program Office 2007 is giving me the same errors as you
guys are
getting (and a lot of people are getting).





  #22  
Old December 7th, 2009, 05:18 AM posted to microsoft.public.office.setup
Peter Foldes
external usenet poster
 
Posts: 3,300
Default Touble installing Office Enterprise

Bnoel

Do you also have Office 2007 Enterprise installed which is a VL version that you
bought through the Home Use Program from your employer

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bnoel" wrote in message
...
WarAxe,

Glad to see that you have found and fixed your problem, but I am still
having the same problem. Could you let me know how to fix it. Thanks.

Bnoel

"WarAxe" wrote:

Thank you for your support, JoAnn. I knew I was right, and I didn't
appreciate Peter Foldes bullying me (and other users) on these forums.

I have since found my problem and fixed it... and am a happy HUP Office 2007
user! :-)

"JoAnn Paules" wrote:

https://oms.one.microsoft.com/tc/cr_...nquestions.htm

Setup and installation support is provided for software purchased through
the Home Use Program. Please refer to the support documentation included
with your product for more information.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"WarAxe" wrote in message
...
Home Use Program users have as much right to use these forums as every
other
Microsoft product license owner. Who are you to bully anyone and who are
you
to question my employment?




"Peter Foldes" wrote:

WarAxe

Read again. You should have received a Phone number to call (included in
your documentation) for Tech support at MS for the Enterprise Version
purchased under the Home Program from you Company or Educational
Institution or the Services

And how do we know that you are still employed and the installation of
the Enterprise version is valid

Q. Does Microsoft provide any technical support to my employees
under the Home Use Program?


A. Yes. Microsoft provides setup and installation support for
software acquired under the Home Use Program. This support is similar to
the support provided to customers who purchase Microsoft programs at a
retail store and is provided to help reduce the burden on your internal
help desk.

Notice the word "similar" (you need to give the correct info to the
Service Desk when calling for service) That will include your employers
info and the Volume License number that was given to you

And also how do we know that you are still employed and the
installation of the Enterprise version is valid.That is why you need to
call MS for Tech Support at the number that was supplied to you. If you
lost it then ask your employer to give it to you again



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"WarAxe" wrote in message
...
Nothing in that link addresses Office 2007 installl issues. (?)

"Peter Foldes" wrote:

WarAxe


http://www.microsoft.com/licensing/s...ights/faq.mspx

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"WarAxe" wrote in message
...
Did you have any luck?

My Home Use Program Office 2007 is giving me the same errors as you
guys are
getting (and a lot of people are getting).





  #23  
Old December 8th, 2009, 03:24 AM posted to microsoft.public.office.setup
Bnoel
external usenet poster
 
Posts: 2
Default Touble installing Office Enterprise

I do have a valid version. I actually found a workaround. I launched setup
from my desktop files and had burned the iso on a disc and put in in the
drive. No error. Installed with no problem. Either one on their own produced
the enterww.cab error, but for some reason having the disc in the drive and
launching elsewhere seemed to work.

"Peter Foldes" wrote:

Bnoel

Do you also have Office 2007 Enterprise installed which is a VL version that you
bought through the Home Use Program from your employer

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bnoel" wrote in message
...
WarAxe,

Glad to see that you have found and fixed your problem, but I am still
having the same problem. Could you let me know how to fix it. Thanks.

Bnoel

"WarAxe" wrote:

Thank you for your support, JoAnn. I knew I was right, and I didn't
appreciate Peter Foldes bullying me (and other users) on these forums.

I have since found my problem and fixed it... and am a happy HUP Office 2007
user! :-)

"JoAnn Paules" wrote:

https://oms.one.microsoft.com/tc/cr_...nquestions.htm

Setup and installation support is provided for software purchased through
the Home Use Program. Please refer to the support documentation included
with your product for more information.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"WarAxe" wrote in message
...
Home Use Program users have as much right to use these forums as every
other
Microsoft product license owner. Who are you to bully anyone and who are
you
to question my employment?




"Peter Foldes" wrote:

WarAxe

Read again. You should have received a Phone number to call (included in
your documentation) for Tech support at MS for the Enterprise Version
purchased under the Home Program from you Company or Educational
Institution or the Services

And how do we know that you are still employed and the installation of
the Enterprise version is valid

Q. Does Microsoft provide any technical support to my employees
under the Home Use Program?


A. Yes. Microsoft provides setup and installation support for
software acquired under the Home Use Program. This support is similar to
the support provided to customers who purchase Microsoft programs at a
retail store and is provided to help reduce the burden on your internal
help desk.

Notice the word "similar" (you need to give the correct info to the
Service Desk when calling for service) That will include your employers
info and the Volume License number that was given to you

And also how do we know that you are still employed and the
installation of the Enterprise version is valid.That is why you need to
call MS for Tech Support at the number that was supplied to you. If you
lost it then ask your employer to give it to you again



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"WarAxe" wrote in message
...
Nothing in that link addresses Office 2007 installl issues. (?)

"Peter Foldes" wrote:

WarAxe


http://www.microsoft.com/licensing/s...ights/faq.mspx

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"WarAxe" wrote in message
...
Did you have any luck?

My Home Use Program Office 2007 is giving me the same errors as you
guys are
getting (and a lot of people are getting).





.

 




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