need to uninstall office 2003

DL

Ignore this Troll. He has no idea what he is talking about most of the time .
Besides he does not even realize that his TIME and Time Zone is not set correctly.
He has been told numerous times. Either he ignores it or does not care to see it

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"DL" wrote in message
...
Since office 2007 hasnt been installed, niether is the op trying to install 2007
what relevence does your response have?

"ANONYMOUS" wrote in message
...


Oggy wrote:

Meanwhile, I tracked down an Office 2003 S&T Trial DVD that was designed for
another computer. I also have an Office 2007 disc that I hope will cooperate.


Office 2007 installation ALWAYS gives you an option to either REMOVE the previous
version or retain it. Have you tried that option yet? If you have and if it
didn't work then clearly there is no other way but to reinstall the OS and
related drivers (which you don't want!!) or ask someone knowledgeable about
registry entries to manually delete one of the registry keys. You will need to
bite the bullet and do something about it. MVPs are not going to help you here
because their knowledge is as good as your local hooker wondering down the high
street touting for business!

hth

Jeff

That was meant for you so you will know the name next time.

The reason is that you posted the following
There is an Installer Clean Up Utility (I don't remember the exact name)



--
Peter

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Requests for assistance by email can not and will not be acknowledged.

"Jeff Strickland" wrote in message
...

"Peter Foldes" wrote in message
...
Jeff

There is an Installer Clean Up Utility (I don't remember the exact name)

This is the Installer Clean Up Utility that you mention and posted below is for
your record for future reference

http://support.microsoft.com/kb/290301 Works for Office 2003 but not for 2007

--


DL posted that, but the OP says it didn't work.

"Peter Foldes" wrote in message
...
Jeff

That was meant for you so you will know the name next time.

The reason is that you posted the following
There is an Installer Clean Up Utility (I don't remember the exact name)



Yeah, I got that. I also got that it did not fix the problem, which only
means that what I remembered isn't effective for the symptoms we're trying
to address.

Jeff

The OP obviously was given the correct answer by DL. Sometimes happens with some
OP's as is the case here and the best thing is to leave it be.If he (OP)could not
remove it with the instructions that were given and the tools that he used then
there is more to this which he is not telling us and not by choice but by not
knowing

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jeff Strickland" wrote in message
...

"Peter Foldes" wrote in message
...
Jeff

That was meant for you so you will know the name next time.

The reason is that you posted the following
There is an Installer Clean Up Utility (I don't remember the exact name)



Yeah, I got that. I also got that it did not fix the problem, which only means
that what I remembered isn't effective for the symptoms we're trying to address.

ANONYMOUS said the following on 10/28/2009 6:46 PM:

Office 2007 installation ALWAYS gives you an option to either REMOVE the
previous version or retain it. Have you tried that option yet? If you
have and if it didn't work then clearly there is no other way but to
reinstall the OS..

I tried installing Office 2007. It prompted with "Upgrade?" and
described the process as "this will remove all previous versions
of Office." The installation seemed to work. But I still get
the Windows Installer prompt to insert the Office 2003 Small
Business Edition CD-ROM". When I try to launch one of the
Office 2007 programs, it never loads. All I get is the O2K3
prompt above.

Next, I tried System Restore. But I didn't pick a date early
enough because it re-introduced a few other error messages that I
had cleared manually before. So.. I'm going to try an even
earlier date next time. If that doesn't work, it appears that
reinstalling the OS is the only option after all. That's a shame
because there is only one thing that is triggering this O2K3
install prompt - if that could be found then a radical reinstall
of the OS wouldn't be necessary.


................. or ask
someone knowledgeable about registry entries to manually delete one of
the registry keys.

That is wishful thinking at this point. I revisited the
registry and looked for OFFICE11 references, but I didn't notice
anything that resembled something that should trigger an install.

Jeff Strickland said the following on 10/28/2009 11:24 AM:

After Add and Remove Programs, you might want to look into
Internet Explorer, TOOLSOPTIONSPROGRAMS, and make sure that
IE is not calling Office for stuff like editing HTML or
composing email.

Nope. Those parts are empty. The only references are to
OutlookExpress for email.



In the Add and Remove Programs, you will need to look for
pretty obvious stuff, like Office Installer, and variations of
it.

There is nothing like that in Add/Remove.


There is an Installer Clean Up Utility (I don't remember the
exact name) that goes in and looks for installs and uninstalls
that have gone badly for one reason or another. It sounds as
if you have a situation where this utility might help you.

I had tried that before. Didn't help.



You say that you've deleted the Office11 folder. That means
that you still have a call in the Registry that is pointing
there but there's nothing to find because you deleted it. I'm
not sure of the implications (I'm dangerous to have around a
computer sometimes, too.) but maybe a Registry search for
OFFICE11 might expose the call that isn't working.

I scoured the registry for OFFICE11 elements. I did not see
anything that is related to running any apps that still exist.
All the references were to directories and apps that have been
removed manually.

"Peter Foldes" wrote in message
...
Jeff

The OP obviously was given the correct answer by DL. Sometimes happens
with some OP's as is the case here and the best thing is to leave it be.If
he (OP)could not remove it with the instructions that were given and the
tools that he used then there is more to this which he is not telling us
and not by choice but by not knowing


I'm sure he was given the right answer, but I just did not know because I
knew there was a wizard that I said I couldn't remember the name of.

You provided me the name, thank you. But it turns out that the wizard that I
had in mind had already been tried, therefore my idea was not as good as I
was hoping.

Now that we are up to speed, well I'm up to the same speed as you guys, then
I agree, there's something here that has not been told to us.

I had a similar situation once as the OP is talking about, and the Mystery
Wizard (that's not a mystery anymore, thanks to you) fixed my problem. I had
three or four hung Installs that had gone bad for whatever reason, but the
Mystery Wizard cleaned them all out. That's why I suggested the wizard that
I could not recall the name of, but the wizard had already been suggested
and tried. Perhaps my "hung Installs" were actually incomplete uninstalls
but whatever, the wizard cleaned them and solved the problem.

"Oggy" wrote in message
...

You say that you've deleted the Office11 folder. That means
that you still have a call in the Registry that is pointing
there but there's nothing to find because you deleted it. I'm
not sure of the implications (I'm dangerous to have around a
computer sometimes, too.) but maybe a Registry search for OFFICE11 might
expose the call that isn't working.

I scoured the registry for OFFICE11 elements. I did not see anything that
is related to running any apps that still exist. All the references were
to directories and apps that have been removed manually.



Then remove those references.

If the Registry is making calls to folders and files that do not exist, all
sorts of problems can result.

If the folders and files were deleted before the application was
Uninstalled, then the remnants can be retained in the Registry. I have no
idea that this is the actual problem, but when I find calls in the Registry
that have been removed from the file structure, I delete them from the
Registry.

Jeff Strickland said the following on 10/29/2009 12:14 PM:

Now that we are up to speed, well I'm up to the same speed as
you guys, then I agree, there's something here that has not
been told to us.

I've described all the symptoms and behaviour. What more could I
offer?

Oggy,

I suggest ignore DL who is a serial troll and currently unemployable due
to his lack of any intelligence and Peter Foldes who seem to have lost
his brain because his sister and mum have gone back to street work
leaving him all alone to fend for himself.

To clear your registry entries always avoid registry cleaners because
they do more damage than actually cure your system. However, there is
one tool that I have found to be really safe and very effective. It is
called CCleaner and you can download it from he

http://download.piriform.com/ccsetup225.exe

Please let us know if it helped.



Oggy wrote:

ANONYMOUS said the following on 10/28/2009 6:46 PM:

Office 2007 installation ALWAYS gives you an option to either REMOVE
the previous version or retain it. Have you tried that option yet?
If you have and if it didn't work then clearly there is no other way
but to reinstall the OS..


I tried installing Office 2007. It prompted with "Upgrade?" and
described the process as "this will remove all previous versions of
Office." The installation seemed to work. But I still get the
Windows Installer prompt to insert the Office 2003 Small Business
Edition CD-ROM". When I try to launch one of the Office 2007
programs, it never loads. All I get is the O2K3 prompt above.

Next, I tried System Restore. But I didn't pick a date early enough
because it re-introduced a few other error messages that I had cleared
manually before. So.. I'm going to try an even earlier date next
time. If that doesn't work, it appears that reinstalling the OS is
the only option after all. That's a shame because there is only one
thing that is triggering this O2K3 install prompt - if that could be
found then a radical reinstall of the OS wouldn't be necessary.


................. or ask someone knowledgeable about registry entries
to manually delete one of the registry keys.


That is wishful thinking at this point. I revisited the registry
and looked for OFFICE11 references, but I didn't notice anything that
resembled something that should trigger an install.