Office xp small business prompts for product key and then quits

This question refers to MS Article ID # 842548

Problem:

Office XP small business version 2002 prompts me for a product key each time
I try to open MS Word or Excel. When product key is entered it just quits.

Question:

The article details a 4 step procedure for fixing this problem that involves
going into the registry. Before I try messing around in the registry what I
want to know is do any of the Office service packs or updates for Office XP
address and fix this problem? If so I can try applying these updates first
and then if they don't work I can try the procedure involving the registry
fix.

Thank you.


--
perpetual motion

Office XP Small Business Edition is an OEM only version that should not
require a PID to activate.

If it does, then refer to the documentation you received with your computer
to enter the PID.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, kt asked:

| This question refers to MS Article ID # 842548
|
| Problem:
|
| Office XP small business version 2002 prompts me for a product key
| each time I try to open MS Word or Excel. When product key is
| entered it just quits.
|
| Question:
|
| The article details a 4 step procedure for fixing this problem that
| involves going into the registry. Before I try messing around in the
| registry what I want to know is do any of the Office service packs or
| updates for Office XP address and fix this problem? If so I can try
| applying these updates first and then if they don't work I can try
| the procedure involving the registry fix.
|
| Thank you.