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bug in calendar's tracking



 
 
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  #1  
Old September 2nd, 2008, 10:09 PM posted to microsoft.public.outlook.calendaring
Zester
external usenet poster
 
Posts: 10
Default bug in calendar's tracking

Hi,

I organize many events using Calendar. I often need to track who has
responded to figure out the headcount. The problem is that the Tracking
feature in Outlook 2007 doesn't pick up some responses unless I make sure I
open all of the responses manually. It keeps saying no-response when the
person responded and I see his/her response in my inbox. This is obviously a
bug! Is there a workaround?

Thanks!!


  #2  
Old September 2nd, 2008, 11:09 PM posted to microsoft.public.outlook.calendaring
Milly Staples [MVP - Outlook][_5_]
external usenet poster
 
Posts: 4,690
Default bug in calendar's tracking

Under Tools=Options=E-Mail Options-Tracking Options, do you have Outlook set to process requests and responses on arrival?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Zester asked:

| Hi,
|
| I organize many events using Calendar. I often need to track who has
| responded to figure out the headcount. The problem is that the
| Tracking feature in Outlook 2007 doesn't pick up some responses
| unless I make sure I open all of the responses manually. It keeps
| saying no-response when the person responded and I see his/her
| response in my inbox. This is obviously a bug! Is there a workaround?
|
| Thanks!!
  #3  
Old September 3rd, 2008, 12:37 AM posted to microsoft.public.outlook.calendaring
Zester
external usenet poster
 
Posts: 10
Default bug in calendar's tracking

Yes, the checkbox has always been checked.

"Milly Staples [MVP - Outlook]" What@ever wrote in message
...
Under Tools=Options=E-Mail Options-Tracking Options, do you have Outlook
set to process requests and responses on arrival?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Zester asked:

| Hi,
|
| I organize many events using Calendar. I often need to track who has
| responded to figure out the headcount. The problem is that the
| Tracking feature in Outlook 2007 doesn't pick up some responses
| unless I make sure I open all of the responses manually. It keeps
| saying no-response when the person responded and I see his/her
| response in my inbox. This is obviously a bug! Is there a workaround?
|
| Thanks!!


  #4  
Old September 3rd, 2008, 01:58 AM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default bug in calendar's tracking

If the items do not have TNEF encoding, they won't autoprocess.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Hi,

I organize many events using Calendar. I often need to track who has
responded to figure out the headcount. The problem is that the Tracking
feature in Outlook 2007 doesn't pick up some responses unless I make sure
I open all of the responses manually. It keeps saying no-response when
the person responded and I see his/her response in my inbox. This is
obviously a bug! Is there a workaround?

Thanks!!

  #5  
Old September 3rd, 2008, 05:35 PM posted to microsoft.public.outlook.calendaring
Zester
external usenet poster
 
Posts: 10
Default bug in calendar's tracking

I did a search on that TNEF encoding topic regarding to Outlook but there
was no luck. All receipients use Outlook 2007 and within the intranet. Why
wouldn't TNEF encoding turned on for one but not another? Is there a way to
make sure everybody has it turned on? thanks!!



"Diane Poremsky [MVP]" wrote in message
...
If the items do not have TNEF encoding, they won't autoprocess.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Hi,

I organize many events using Calendar. I often need to track who has
responded to figure out the headcount. The problem is that the Tracking
feature in Outlook 2007 doesn't pick up some responses unless I make sure
I open all of the responses manually. It keeps saying no-response when
the person responded and I see his/her response in my inbox. This is
obviously a bug! Is there a workaround?

Thanks!!



  #6  
Old September 3rd, 2008, 06:43 PM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default bug in calendar's tracking

Are you using Exchange server? What about desktop antivirus or antispam
scanners? If yes on Exchange and no on scanners, then its not a TNEF
problem.

How long do you wait for the messages to autoprocess? (I assume you have
autoprocess enabled in tools, options, email options, tracking, since you
say some don't process.)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
I did a search on that TNEF encoding topic regarding to Outlook but there
was no luck. All receipients use Outlook 2007 and within the intranet.
Why wouldn't TNEF encoding turned on for one but not another? Is there a
way to make sure everybody has it turned on? thanks!!



"Diane Poremsky [MVP]" wrote in message
...
If the items do not have TNEF encoding, they won't autoprocess.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Hi,

I organize many events using Calendar. I often need to track who has
responded to figure out the headcount. The problem is that the Tracking
feature in Outlook 2007 doesn't pick up some responses unless I make
sure I open all of the responses manually. It keeps saying no-response
when the person responded and I see his/her response in my inbox. This
is obviously a bug! Is there a workaround?

Thanks!!



  #7  
Old September 3rd, 2008, 07:21 PM posted to microsoft.public.outlook.calendaring
Zester
external usenet poster
 
Posts: 10
Default bug in calendar's tracking

Yes, we are using Exchange server. I'm not sure about desktop antivirus (The
IT team does a lot of stuff on my computer without going through me ) but
I use Outlook anti-spam (I just drop the junk mails into Junk E-mail
folder).

I looked at a past event, a response never got processed until now. The
event was on 8/28/08. The response came about 1/2 hour before the event
happens. Some unprocessed responses came *before* the processed responses.
That doesn't tell me if waiting would help.


"Diane Poremsky [MVP]" wrote in message
...
Are you using Exchange server? What about desktop antivirus or antispam
scanners? If yes on Exchange and no on scanners, then its not a TNEF
problem.

How long do you wait for the messages to autoprocess? (I assume you have
autoprocess enabled in tools, options, email options, tracking, since you
say some don't process.)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
I did a search on that TNEF encoding topic regarding to Outlook but there
was no luck. All receipients use Outlook 2007 and within the intranet.
Why wouldn't TNEF encoding turned on for one but not another? Is there a
way to make sure everybody has it turned on? thanks!!



"Diane Poremsky [MVP]" wrote in message
...
If the items do not have TNEF encoding, they won't autoprocess.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Hi,

I organize many events using Calendar. I often need to track who has
responded to figure out the headcount. The problem is that the Tracking
feature in Outlook 2007 doesn't pick up some responses unless I make
sure I open all of the responses manually. It keeps saying no-response
when the person responded and I see his/her response in my inbox. This
is obviously a bug! Is there a workaround?

Thanks!!





  #8  
Old September 3rd, 2008, 08:09 PM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default bug in calendar's tracking

They should autoprocess within about a 1/2 hour or so, if they are going to
process - the exact time depends on how much idle time outlook has. If its
idle, it will be within a few min.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Yes, we are using Exchange server. I'm not sure about desktop antivirus
(The IT team does a lot of stuff on my computer without going through me
) but I use Outlook anti-spam (I just drop the junk mails into Junk
E-mail folder).

I looked at a past event, a response never got processed until now. The
event was on 8/28/08. The response came about 1/2 hour before the event
happens. Some unprocessed responses came *before* the processed responses.
That doesn't tell me if waiting would help.


"Diane Poremsky [MVP]" wrote in message
...
Are you using Exchange server? What about desktop antivirus or antispam
scanners? If yes on Exchange and no on scanners, then its not a TNEF
problem.

How long do you wait for the messages to autoprocess? (I assume you have
autoprocess enabled in tools, options, email options, tracking, since you
say some don't process.)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
I did a search on that TNEF encoding topic regarding to Outlook but
there was no luck. All receipients use Outlook 2007 and within the
intranet. Why wouldn't TNEF encoding turned on for one but not another?
Is there a way to make sure everybody has it turned on? thanks!!



"Diane Poremsky [MVP]" wrote in message
...
If the items do not have TNEF encoding, they won't autoprocess.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Hi,

I organize many events using Calendar. I often need to track who has
responded to figure out the headcount. The problem is that the
Tracking feature in Outlook 2007 doesn't pick up some responses unless
I make sure I open all of the responses manually. It keeps saying
no-response when the person responded and I see his/her response in my
inbox. This is obviously a bug! Is there a workaround?

Thanks!!





  #9  
Old September 3rd, 2008, 10:43 PM posted to microsoft.public.outlook.calendaring
Zester
external usenet poster
 
Posts: 10
Default bug in calendar's tracking

That's why I still believe it's a bug. I know that it's an overused term but
I don't see why one hasn't been processed since last Thursday when many
others have been processed.

Does anyone know if there is a work-around?

Thanks!

"Diane Poremsky [MVP]" wrote in message
...
They should autoprocess within about a 1/2 hour or so, if they are going
to process - the exact time depends on how much idle time outlook has. If
its idle, it will be within a few min.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Yes, we are using Exchange server. I'm not sure about desktop antivirus
(The IT team does a lot of stuff on my computer without going through me
) but I use Outlook anti-spam (I just drop the junk mails into Junk
E-mail folder).

I looked at a past event, a response never got processed until now. The
event was on 8/28/08. The response came about 1/2 hour before the event
happens. Some unprocessed responses came *before* the processed
responses. That doesn't tell me if waiting would help.


"Diane Poremsky [MVP]" wrote in message
...
Are you using Exchange server? What about desktop antivirus or antispam
scanners? If yes on Exchange and no on scanners, then its not a TNEF
problem.

How long do you wait for the messages to autoprocess? (I assume you
have autoprocess enabled in tools, options, email options, tracking,
since you say some don't process.)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
I did a search on that TNEF encoding topic regarding to Outlook but
there was no luck. All receipients use Outlook 2007 and within the
intranet. Why wouldn't TNEF encoding turned on for one but not another?
Is there a way to make sure everybody has it turned on? thanks!!



"Diane Poremsky [MVP]" wrote in message
...
If the items do not have TNEF encoding, they won't autoprocess.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Hi,

I organize many events using Calendar. I often need to track who has
responded to figure out the headcount. The problem is that the
Tracking feature in Outlook 2007 doesn't pick up some responses
unless I make sure I open all of the responses manually. It keeps
saying no-response when the person responded and I see his/her
response in my inbox. This is obviously a bug! Is there a
workaround?

Thanks!!







  #10  
Old September 4th, 2008, 12:50 AM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default bug in calendar's tracking

The only workaround is to open the unprocessed items.

BTW - they are all in the Inbox, correct? You aren't moving them to other
folders? They do need to be in the inbox to autoprocess.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
That's why I still believe it's a bug. I know that it's an overused term
but I don't see why one hasn't been processed since last Thursday when
many others have been processed.

Does anyone know if there is a work-around?

Thanks!

"Diane Poremsky [MVP]" wrote in message
...
They should autoprocess within about a 1/2 hour or so, if they are going
to process - the exact time depends on how much idle time outlook has. If
its idle, it will be within a few min.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Yes, we are using Exchange server. I'm not sure about desktop antivirus
(The IT team does a lot of stuff on my computer without going through me
) but I use Outlook anti-spam (I just drop the junk mails into Junk
E-mail folder).

I looked at a past event, a response never got processed until now. The
event was on 8/28/08. The response came about 1/2 hour before the event
happens. Some unprocessed responses came *before* the processed
responses. That doesn't tell me if waiting would help.


"Diane Poremsky [MVP]" wrote in message
...
Are you using Exchange server? What about desktop antivirus or antispam
scanners? If yes on Exchange and no on scanners, then its not a TNEF
problem.

How long do you wait for the messages to autoprocess? (I assume you
have autoprocess enabled in tools, options, email options, tracking,
since you say some don't process.)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
I did a search on that TNEF encoding topic regarding to Outlook but
there was no luck. All receipients use Outlook 2007 and within the
intranet. Why wouldn't TNEF encoding turned on for one but not
another? Is there a way to make sure everybody has it turned on?
thanks!!



"Diane Poremsky [MVP]" wrote in message
...
If the items do not have TNEF encoding, they won't autoprocess.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Zester" wrote in message
...
Hi,

I organize many events using Calendar. I often need to track who
has responded to figure out the headcount. The problem is that the
Tracking feature in Outlook 2007 doesn't pick up some responses
unless I make sure I open all of the responses manually. It keeps
saying no-response when the person responded and I see his/her
response in my inbox. This is obviously a bug! Is there a
workaround?

Thanks!!







 




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