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Windows installer runs when opening Office 2003
I have both Office 2003 and Office 2007 installed on my XP Pro machine.
Office 2007 is working just fine, but in the past month or so I see the Windows Installer preparing to install message every time I start Word, Excel, Access, or Publishing 2003. All four programs open after a minute or so; in Word I get an error message: "An error occurred and this feature is no longer functioning properly. Please run setup and select Repair." The other three programs do not display such a message. I have not installed Powerpoint 2003. I have tried running Setup from my Office 2003 CD, but I get another error message: "Patch package could not be opened." I tried running "Detect and Repair" from the Help menu in Excel 2003 and got the same patch package error message. Is there an easy solution to the problem or is it time to give up on the earlier version? I use Office 2007 much more often than 2003. I have downloaded the Windows Installed CleanUp utility as suggested in another thread, but I'm not sure whether running that will help. Bill |
#2
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Windows installer runs when opening Office 2003
See if this will solve the issue
http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Billns" wrote in message ... I have both Office 2003 and Office 2007 installed on my XP Pro machine. Office 2007 is working just fine, but in the past month or so I see the Windows Installer preparing to install message every time I start Word, Excel, Access, or Publishing 2003. All four programs open after a minute or so; in Word I get an error message: "An error occurred and this feature is no longer functioning properly. Please run setup and select Repair." The other three programs do not display such a message. I have not installed Powerpoint 2003. I have tried running Setup from my Office 2003 CD, but I get another error message: "Patch package could not be opened." I tried running "Detect and Repair" from the Help menu in Excel 2003 and got the same patch package error message. Is there an easy solution to the problem or is it time to give up on the earlier version? I use Office 2007 much more often than 2003. I have downloaded the Windows Installed CleanUp utility as suggested in another thread, but I'm not sure whether running that will help. Bill |
#3
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Windows installer runs when opening Office 2003
On 3/9/2010 10:08 AM, Peter Foldes wrote:
See if this will solve the issue http://support.microsoft.com/kb/290301 I was hoping to find a method that would not require re-installing Office 2003. The utility mentioned in the kb article tells me that the programs will not work properly after deleting the Installer files. I've got Office 2003 on my laptop, too. I may just fire up that machine when I want to run 2003 stuff, which isn't very often. Bill |
#4
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Windows installer runs when opening Office 2003
"Billns" wrote in message ... I have both Office 2003 and Office 2007 installed on my XP Pro machine. Office 2007 is working just fine, but in the past month or so I see the Windows Installer preparing to install message every time I start Word, Excel, Access, or Publishing 2003. All four programs open after a minute or so; in Word I get an error message: "An error occurred and this feature is no longer functioning properly. Please run setup and select Repair." The other three programs do not display such a message. I have not installed Powerpoint 2003. I have tried running Setup from my Office 2003 CD, but I get another error message: "Patch package could not be opened." I tried running "Detect and Repair" from the Help menu in Excel 2003 and got the same patch package error message. Is there an easy solution to the problem or is it time to give up on the earlier version? I use Office 2007 much more often than 2003. I have downloaded the Windows Installed CleanUp utility as suggested in another thread, but I'm not sure whether running that will help. Bill Try using Windows Explorer and navigating to the Office Folder and opening the .EXE file directly from there. If it works, then your shortcuts are hosed up. You can make new shortcuts from the EXEs. |
#5
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Windows installer runs when opening Office 2003
On 3/10/2010 8:31 AM, Jeff Strickland wrote:
wrote in message ... I have both Office 2003 and Office 2007 installed on my XP Pro machine. Office 2007 is working just fine, but in the past month or so I see the Windows Installer preparing to install message every time I start Word, Excel, Access, or Publishing 2003. All four programs open after a minute or so; in Word I get an error message: "An error occurred and this feature is no longer functioning properly. Please run setup and select Repair." The other three programs do not display such a message. I have not installed Powerpoint 2003. I have tried running Setup from my Office 2003 CD, but I get another error message: "Patch package could not be opened." I tried running "Detect and Repair" from the Help menu in Excel 2003 and got the same patch package error message. Is there an easy solution to the problem or is it time to give up on the earlier version? I use Office 2007 much more often than 2003. I have downloaded the Windows Installed CleanUp utility as suggested in another thread, but I'm not sure whether running that will help. Bill Try using Windows Explorer and navigating to the Office Folder and opening the .EXE file directly from there. If it works, then your shortcuts are hosed up. You can make new shortcuts from the EXEs. Thanks for the response, but I still get the Windows Installer start screen using this approach. Bill |
#6
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Windows installer runs when opening Office 2003
On 3/10/2010 9:01 AM, Billns wrote:
On 3/10/2010 8:31 AM, Jeff Strickland wrote: wrote in message ... I have both Office 2003 and Office 2007 installed on my XP Pro machine. Office 2007 is working just fine, but in the past month or so I see the Windows Installer preparing to install message every time I start Word, Excel, Access, or Publishing 2003. All four programs open after a minute or so; in Word I get an error message: "An error occurred and this feature is no longer functioning properly. Please run setup and select Repair." The other three programs do not display such a message. I have not installed Powerpoint 2003. I have tried running Setup from my Office 2003 CD, but I get another error message: "Patch package could not be opened." I tried running "Detect and Repair" from the Help menu in Excel 2003 and got the same patch package error message. Is there an easy solution to the problem or is it time to give up on the earlier version? I use Office 2007 much more often than 2003. I have downloaded the Windows Installed CleanUp utility as suggested in another thread, but I'm not sure whether running that will help. Bill Try using Windows Explorer and navigating to the Office Folder and opening the .EXE file directly from there. If it works, then your shortcuts are hosed up. You can make new shortcuts from the EXEs. Thanks for the response, but I still get the Windows Installer start screen using this approach. Bill Rather than getting too upset about this problem, I used the Windows Installer CleanUp utility to remove the Office 11 installation files, then deleted all the Office 11 folders on my disk, then removed the shortcut keys for the various Office 2003 components. Office 2007 insisted on reconfiguring my setup, which took a few minutes and a restart, but all is well now. I'll use my laptop if and when I want to work with Office 2003 directly. Thanks to both for your suggestions. Bill |
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