absolutely cannot resolve timeout error

OL 2002 (10.6515.6626) SP3
Win XP HE

Follow-up to: *microsoft.public.outlook*

(this message is cross-posted to the newsgroups that appear in the
headers. To reply, just click "Reply" in news client and it will go to
the follow-up newsgroup *microsoft.public.outlook*, where u can follow
the thread. Thanks.)

Hi,

I am constantly receiving error message:

Task 'smtp server name - Sending and Receiving' reported error
(0x8004210A): 'The operation timed out waiting for a response from the
receiving (POP) server. If you continue to receive this message, contact
your server administrator or Internet service provide (ISP).'

I have applied fix http://support.microsoft.com/kb/827349/ by creating
additional registry entry "UseInetcommCS"--just in case--but no change.

I HAVE office SP3 so i shouldn't even have to add the registry key....

I have contacted tech support at:
a) ISP and no problems there.
b) hosting company: no problems there
c) local telephone company--even had them change telephone switches
which appeared rusty, etc. to brand new ones--just in case.
d) completely uninstalled Trend Micro PC Cillin Internet Security and
done a clean reinstall with tech support
e) made sure that firewall and mail scanning both incoming and outgoing
were disabled
f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Still no change. Same error message.
It works, it doesn't work, it works, etc. Once it starts giving the
error message, I usually need to restart OL and then it works again, etc.

The problem does NOT occur using a different email client--thus the
problem is with OL.

I was even thinking of buying the upgraded to Office 2003 just to get
rid of this problem but, searching thru newsgroups, the problem exist in
OL2003 as well.....

I am at my wits end....it is affecting my business email, etc.

Surely, there are some bright minds out there with experience with this
that can help......

stef stef.bm_at_hotmail.removethis.com wrote:

f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Have you tried adjusting the MTU in your router or ethernet card? There
have been some issues with LinkSys routers, MTU, and Outlook.
http://www.dslreports.com/forum/rema...p,16~mode=flat
http://www.dslreports.com/forum/remark,6232256
http://www.linksysinfo.org/portal/fo...ad.php?t=47975
http://www.daniweb.com/techtalkforums/thread23403.html
--
Brian Tillman

Brian, tx for the links and help.
I will definitely look into that.

(I can't understand why ur reply went this newsgroup
microsoft.public.outlook.installation as opposed to the follow-up
newsgroup microsoft.public.outlook; i dt want to have same threads
multiple times in different newsgroups. did u change the newsgroup when
u replied by any chance? just trying to understand....)

(try to just have microsoft.public.outlook as a newsgroup when u reply,
that way the thread can be followed by many people reading different
newsgroups but all in 1 location, u know what i mean

Brian Tillman wrote:
stef stef.bm_at_hotmail.removethis.com wrote:

f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Have you tried adjusting the MTU in your router or ethernet card? There
have been some issues with LinkSys routers, MTU, and Outlook.
http://www.dslreports.com/forum/rema...p,16~mode=flat
http://www.dslreports.com/forum/remark,6232256
http://www.linksysinfo.org/portal/fo...ad.php?t=47975
http://www.daniweb.com/techtalkforums/thread23403.html

Brian, oooooops!
cancel my idiotic remarks re. the follow-up groups.
It is I that made a mistake in defining the follow-up group to
microsoft.public.outlook.installation instead of
microsoft.public.outlook.....

THIS POST IS BEING FOLLOWED IN *microsoft.public.outlook.installation*

Brian Tillman wrote:
stef stef.bm_at_hotmail.removethis.com wrote:

f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Have you tried adjusting the MTU in your router or ethernet card? There
have been some issues with LinkSys routers, MTU, and Outlook.
http://www.dslreports.com/forum/rema...p,16~mode=flat
http://www.dslreports.com/forum/remark,6232256
http://www.linksysinfo.org/portal/fo...ad.php?t=47975
http://www.daniweb.com/techtalkforums/thread23403.html

to get back to the subject at hand, i do not run DSL PPPoE so the "fix"
to reduce MTU from 1500 to 1492 or does not apply....


Brian Tillman wrote:
stef stef.bm_at_hotmail.removethis.com wrote:

f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Have you tried adjusting the MTU in your router or ethernet card? There
have been some issues with LinkSys routers, MTU, and Outlook.
http://www.dslreports.com/forum/rema...p,16~mode=flat
http://www.dslreports.com/forum/remark,6232256
http://www.linksysinfo.org/portal/fo...ad.php?t=47975
http://www.daniweb.com/techtalkforums/thread23403.html

It could still be an MTU problem and 1492 is not necessarily the correct
value. Linksys has a page detailing how to determine the proper setting:

http://linksys.custhelp.com/cgi-bin/...i=&p_topview=1
Determining the Proper MTU size

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"stef" stef.bm_at_hotmail.removethis.com wrote in message
...
to get back to the subject at hand, i do not run DSL PPPoE so the "fix"
to reduce MTU from 1500 to 1492 or does not apply....


Brian Tillman wrote:
stef stef.bm_at_hotmail.removethis.com wrote:

f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Have you tried adjusting the MTU in your router or ethernet card? There
have been some issues with LinkSys routers, MTU, and Outlook.
http://www.dslreports.com/forum/rema...p,16~mode=flat
http://www.dslreports.com/forum/remark,6232256
http://www.linksysinfo.org/portal/fo...ad.php?t=47975
http://www.daniweb.com/techtalkforums/thread23403.html

Did you resolve this? I have lots of sending problems with Outlook
2003, they keep cropping up no matter how many new Dell computers I
get.
stef wrote:
Brian, oooooops!
cancel my idiotic remarks re. the follow-up groups.
It is I that made a mistake in defining the follow-up group to
microsoft.public.outlook.installation instead of
microsoft.public.outlook.....

THIS POST IS BEING FOLLOWED IN *microsoft.public.outlook.installation*

Brian Tillman wrote:
stef stef.bm_at_hotmail.removethis.com wrote:

f) I am only running a Linksys NAT router with default
configuration--nothing customized.

Have you tried adjusting the MTU in your router or ethernet card? There
have been some issues with LinkSys routers, MTU, and Outlook.
http://www.dslreports.com/forum/rema...p,16~mode=flat
http://www.dslreports.com/forum/remark,6232256
http://www.linksysinfo.org/portal/fo...ad.php?t=47975
http://www.daniweb.com/techtalkforums/thread23403.html

No, unfortunately.
I lowered the MTU on my Linksys router to 1365 (just in case) but no
change at all....
I am really frustrated and getting upset that i cannot have a stable OL
that can check emails.
I mean, this is just plain ridiculous......


wrote:
Did you resolve this? I have lots of sending problems with Outlook
2003, they keep cropping up no matter how many new Dell computers I
get.
stef wrote:

Hal, tx 4 the info.
i will follow the procedure in the link and try the settings.
i'll post back here....

Hal Hostetler [MVP P/I] wrote:
It could still be an MTU problem and 1492 is not necessarily the correct
value. Linksys has a page detailing how to determine the proper setting:

http://linksys.custhelp.com/cgi-bin/...i=&p_topview=1
Determining the Proper MTU size

Hal

tried it, makes absolutely NO difference no matter what size MTU.......

Hal Hostetler [MVP P/I] wrote:
It could still be an MTU problem and 1492 is not necessarily the correct
value. Linksys has a page detailing how to determine the proper setting:

http://linksys.custhelp.com/cgi-bin/...i=&p_topview=1
Determining the Proper MTU size

Hal