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Outlook 6 will not send messages with web site links?



 
 
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  #11  
Old March 1st, 2010, 09:59 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mark
external usenet poster
 
Posts: 1,534
Default Outlook 6 will not send messages with web site links?

I am sorry, i posted the last reply twice and dont know how to remove the
duplicate?

Anyway, i have tried sending the same full message both from outlook and
webmail. It only works via webmail and this seems to be my only option at the
minute. But i would like to try and sort it out through outlook as well
please?

"Mark" wrote:

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360
purchsed later and all removed will norton tool after subscription ended.
Reformated since to windows only (i.e no extra software as included with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas 2009). Only
have a CDR drive to back up 11gb and just dont have the time at the minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who accesed my
pc. They could not fix it and said they would come back with a solution,
which they havent as yet.

But after answering your questions i have decided to send the intended
message again from outlook - send, goes into sent folder but does not arrive
in my inbox or at virgin. I think by the sound of things it must be to do
with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your webmail page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and attach the DOC
file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that date,
computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will not work, and Windows Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not unistal fully.
Changed my mind and installed the Microsoft Security Essentials, which has
updated and completed its first scan without any viruses found.

Afterwards i then re-sent the message and still havent recieved it?

ok, thank you - i will reinstall tonight. I have been recomended another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. [1]
This
time select the CUSTOM install option and do NOT install (i.e., uncheck)
Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar, or any
of the email scanning components.

• Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the text body)

AVG is configured to set to scan incoming emails only - i have also
tried
turning this off and resending the message, but i makes no difference
as
the
message still does not arrive (with a word file attachement and a web
link in the message body)?

I dont think the pdf file is a problem as i can send and recieve these.
It seesm to be with word file attachements and web links with the
message
body.
Thus if i attach a pdf file with this combination it never arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a web site
hyperlink) and the same link in the message body of an email. The
word
file
is my CV and the link relates to my web site where examples of my
work
can
be found (i.e nothing dodgy, im just looking for a new job). The word
document has also been converted as pdf with the web site link. Both
document links work fine outside of outlook express.

The message will send (can see the progress bar), but it is not
recieved and
does not show up on the virgin server? I have sent this to my self to
proove
this. If i re-send the message without the word document, with the
hyperlink
removed from the message body and only the pdf attached, it works
fine?

I have enabled pop3 on the virgin server, used the recent virgin
message fix
tool and un-checked "do not allow attachements" within oultook and
still it
wont send the discussed message?

Please can you help me to fix this as i really need to send out my CV
with
the web site link, thank you.

I am using:

@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall


.

Ads
  #12  
Old March 2nd, 2010, 01:08 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default Outlook 6 will not send messages with web site links?

Since (1) a copy of the sent message (with the attachment) is found in Sent
Items folder and since (2) no email scanning is involved now and since (3)
you do not see the same behavior when sending via the webmail page and since
(4) you are not sending via the same outgoing mailserver when sending via
the webmail page as when sending from OE, [whew] I can only think of three
possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial /was/
reinstalled when you did the clean install of Windows using the disk that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists when
sending such an email with your mail account set-up in a new identity (File
| Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to remove the
duplicate?

Anyway, i have tried sending the same full message both from outlook and
webmail. It only works via webmail and this seems to be my only option at
the minute. But i would like to try and sort it out through outlook as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360
purchsed later and all removed will norton tool after subscription ended.
Reformated since to windows only (i.e no extra software as included with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas 2009).
Only
have a CDR drive to back up 11gb and just dont have the time at the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who accesed
my
pc. They could not fix it and said they would come back with a solution,
which they havent as yet.

But after answering your questions i have decided to send the intended
message again from outlook - send, goes into sent folder but does not
arrive in my inbox or at virgin. I think by the sound of things it must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and attach the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed on
the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that date,
computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will not work, and Windows Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not unistal
fully. Changed my mind and installed the Microsoft Security Essentials,
which has updated and completed its first scan without any viruses
found.

Afterwards i then re-sent the message and still havent recieved it?

ok, thank you - i will reinstall tonight. I have been recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. [1]
This
time select the CUSTOM install option and do NOT install (i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the text
body)

AVG is configured to set to scan incoming emails only - i have also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement and a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and recieve
these. It seesm to be with word file attachements and web links with
the message
body.
Thus if i attach a pdf file with this combination it never arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a web
site
hyperlink) and the same link in the message body of an email. The
word
file
is my CV and the link relates to my web site where examples of my
work
can
be found (i.e nothing dodgy, im just looking for a new job). The
word document has also been converted as pdf with the web site
link. Both document links work fine outside of outlook express.

The message will send (can see the progress bar), but it is not
recieved and
does not show up on the virgin server? I have sent this to my self
to proove
this. If i re-send the message without the word document, with the
hyperlink
removed from the message body and only the pdf attached, it works
fine?

I have enabled pop3 on the virgin server, used the recent virgin
message fix
tool and un-checked "do not allow attachements" within oultook and
still it
wont send the discussed message?

Please can you help me to fix this as i really need to send out my
CV with
the web site link, thank you.

I am using:

@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall

.


  #13  
Old March 3rd, 2010, 10:01 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mark
external usenet poster
 
Posts: 1,534
Default Outlook 6 will not send messages with web site links?

Thank you,

I have created a new identity, but it still doesnt work.

All versions of Norton have been removed with the norton tool - this was
one of the first things i did after re-formatting / fresh reinstall. I used
the tool a few times to make sure!!

Tonight i thought i would do one more test by sending the message to myself
and a copy to my daughter via web mail. I received the message fine but my
daughter did not? I have 5 email adresses with this account (1 of which is my
daughters and is on a laptop rather than my pc). I tried it from each and got
the same result - only the email address acount that i sent it from would
recieve. Therefore i am not confident in sending out my CV this way as i cant
be 100% sure that it will work?

I just dont know what to do anymore, i think the traditional post will be
the only way now?

"PA Bear [MS MVP]" wrote:

Since (1) a copy of the sent message (with the attachment) is found in Sent
Items folder and since (2) no email scanning is involved now and since (3)
you do not see the same behavior when sending via the webmail page and since
(4) you are not sending via the same outgoing mailserver when sending via
the webmail page as when sending from OE, [whew] I can only think of three
possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial /was/
reinstalled when you did the clean install of Windows using the disk that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists when
sending such an email with your mail account set-up in a new identity (File
| Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to remove the
duplicate?

Anyway, i have tried sending the same full message both from outlook and
webmail. It only works via webmail and this seems to be my only option at
the minute. But i would like to try and sort it out through outlook as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360
purchsed later and all removed will norton tool after subscription ended.
Reformated since to windows only (i.e no extra software as included with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas 2009).
Only
have a CDR drive to back up 11gb and just dont have the time at the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who accesed
my
pc. They could not fix it and said they would come back with a solution,
which they havent as yet.

But after answering your questions i have decided to send the intended
message again from outlook - send, goes into sent folder but does not
arrive in my inbox or at virgin. I think by the sound of things it must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and attach the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed on
the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that date,
computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will not work, and Windows Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not unistal
fully. Changed my mind and installed the Microsoft Security Essentials,
which has updated and completed its first scan without any viruses
found.

Afterwards i then re-sent the message and still havent recieved it?

ok, thank you - i will reinstall tonight. I have been recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. [1]
This
time select the CUSTOM install option and do NOT install (i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the text
body)

AVG is configured to set to scan incoming emails only - i have also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement and a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and recieve
these. It seesm to be with word file attachements and web links with
the message
body.
Thus if i attach a pdf file with this combination it never arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a web
site
hyperlink) and the same link in the message body of an email. The
word
file
is my CV and the link relates to my web site where examples of my
work
can
be found (i.e nothing dodgy, im just looking for a new job). The
word document has also been converted as pdf with the web site
link. Both document links work fine outside of outlook express.

The message will send (can see the progress bar), but it is not
recieved and
does not show up on the virgin server? I have sent this to my self
to proove
this. If i re-send the message without the word document, with the
hyperlink
removed from the message body and only the pdf attached, it works
fine?

I have enabled pop3 on the virgin server, used the recent virgin
message fix
tool and un-checked "do not allow attachements" within oultook and
still it
wont send the discussed message?

Please can you help me to fix this as i really need to send out my
CV with
the web site link, thank you.

I am using:

@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall

.


.

  #14  
Old March 3rd, 2010, 10:37 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default Outlook 6 will not send messages with web site links?

Then that leaves us with only one possible cause...

1. Anti-virus filtering on the outgoing (SMTP) mailserver


....and or the recipient's incoming mailserver.


Mark wrote:
Thank you,

I have created a new identity, but it still doesnt work.

All versions of Norton have been removed with the norton tool - this was
one of the first things i did after re-formatting / fresh reinstall. I
used
the tool a few times to make sure!!

Tonight i thought i would do one more test by sending the message to
myself
and a copy to my daughter via web mail. I received the message fine but
my
daughter did not? I have 5 email adresses with this account (1 of which is
my daughters and is on a laptop rather than my pc). I tried it from each
and got the same result - only the email address acount that i sent it
from
would recieve. Therefore i am not confident in sending out my CV this way
as i cant be 100% sure that it will work?

I just dont know what to do anymore, i think the traditional post will be
the only way now?

"PA Bear [MS MVP]" wrote:

Since (1) a copy of the sent message (with the attachment) is found in
Sent
Items folder and since (2) no email scanning is involved now and since
(3)
you do not see the same behavior when sending via the webmail page and
since (4) you are not sending via the same outgoing mailserver when
sending via the webmail page as when sending from OE, [whew] I can only
think of three possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial /was/
reinstalled when you did the clean install of Windows using the disk that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists when
sending such an email with your mail account set-up in a new identity
(File |
Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to remove
the
duplicate?

Anyway, i have tried sending the same full message both from outlook and
webmail. It only works via webmail and this seems to be my only option
at
the minute. But i would like to try and sort it out through outlook as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360
purchsed later and all removed will norton tool after subscription
ended.
Reformated since to windows only (i.e no extra software as included
with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas 2009).
Only
have a CDR drive to back up 11gb and just dont have the time at the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who accesed
my
pc. They could not fix it and said they would come back with a
solution,
which they havent as yet.

But after answering your questions i have decided to send the intended
message again from outlook - send, goes into sent folder but does not
arrive in my inbox or at virgin. I think by the sound of things it must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and attach
the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed on
the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that date,
computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will not work, and Windows Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not unistal
fully. Changed my mind and installed the Microsoft Security
Essentials,
which has updated and completed its first scan without any viruses
found.

Afterwards i then re-sent the message and still havent recieved it?

ok, thank you - i will reinstall tonight. I have been recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0.
[1]
This
time select the CUSTOM install option and do NOT install (i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or
Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the text
body)

AVG is configured to set to scan incoming emails only - i have
also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement and a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and recieve
these. It seesm to be with word file attachements and web links
with
the message
body.
Thus if i attach a pdf file with this combination it never
arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a web
site
hyperlink) and the same link in the message body of an email.
The
word
file
is my CV and the link relates to my web site where examples of
my
work
can
be found (i.e nothing dodgy, im just looking for a new job). The
word document has also been converted as pdf with the web site
link. Both document links work fine outside of outlook express.

The message will send (can see the progress bar), but it is not
recieved and
does not show up on the virgin server? I have sent this to my
self
to proove
this. If i re-send the message without the word document, with
the
hyperlink
removed from the message body and only the pdf attached, it
works
fine?

I have enabled pop3 on the virgin server, used the recent virgin
message fix
tool and un-checked "do not allow attachements" within oultook
and
still it
wont send the discussed message?

Please can you help me to fix this as i really need to send out
my
CV with
the web site link, thank you.

I am using:

@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall

.


.


  #15  
Old March 4th, 2010, 10:09 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mark
external usenet poster
 
Posts: 1,534
Default Outlook 6 will not send messages with web site links?

Thank you, is this something i have no control over, i.e. the virgin server?

"PA Bear [MS MVP]" wrote:

Then that leaves us with only one possible cause...

1. Anti-virus filtering on the outgoing (SMTP) mailserver


....and or the recipient's incoming mailserver.


Mark wrote:
Thank you,

I have created a new identity, but it still doesnt work.

All versions of Norton have been removed with the norton tool - this was
one of the first things i did after re-formatting / fresh reinstall. I
used
the tool a few times to make sure!!

Tonight i thought i would do one more test by sending the message to
myself
and a copy to my daughter via web mail. I received the message fine but
my
daughter did not? I have 5 email adresses with this account (1 of which is
my daughters and is on a laptop rather than my pc). I tried it from each
and got the same result - only the email address acount that i sent it
from
would recieve. Therefore i am not confident in sending out my CV this way
as i cant be 100% sure that it will work?

I just dont know what to do anymore, i think the traditional post will be
the only way now?

"PA Bear [MS MVP]" wrote:

Since (1) a copy of the sent message (with the attachment) is found in
Sent
Items folder and since (2) no email scanning is involved now and since
(3)
you do not see the same behavior when sending via the webmail page and
since (4) you are not sending via the same outgoing mailserver when
sending via the webmail page as when sending from OE, [whew] I can only
think of three possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial /was/
reinstalled when you did the clean install of Windows using the disk that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists when
sending such an email with your mail account set-up in a new identity
(File |
Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to remove
the
duplicate?

Anyway, i have tried sending the same full message both from outlook and
webmail. It only works via webmail and this seems to be my only option
at
the minute. But i would like to try and sort it out through outlook as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360
purchsed later and all removed will norton tool after subscription
ended.
Reformated since to windows only (i.e no extra software as included
with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas 2009).
Only
have a CDR drive to back up 11gb and just dont have the time at the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who accesed
my
pc. They could not fix it and said they would come back with a
solution,
which they havent as yet.

But after answering your questions i have decided to send the intended
message again from outlook - send, goes into sent folder but does not
arrive in my inbox or at virgin. I think by the sound of things it must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and attach
the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed on
the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that date,
computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will not work, and Windows Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not unistal
fully. Changed my mind and installed the Microsoft Security
Essentials,
which has updated and completed its first scan without any viruses
found.

Afterwards i then re-sent the message and still havent recieved it?

ok, thank you - i will reinstall tonight. I have been recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0.
[1]
This
time select the CUSTOM install option and do NOT install (i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or
Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the text
body)

AVG is configured to set to scan incoming emails only - i have
also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement and a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and recieve
these. It seesm to be with word file attachements and web links
with
the message
body.
Thus if i attach a pdf file with this combination it never
arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a web
site
hyperlink) and the same link in the message body of an email.
The
word
file
is my CV and the link relates to my web site where examples of
my
work
can
be found (i.e nothing dodgy, im just looking for a new job). The
word document has also been converted as pdf with the web site
link. Both document links work fine outside of outlook express.

The message will send (can see the progress bar), but it is not
recieved and
does not show up on the virgin server? I have sent this to my
self
to proove
this. If i re-send the message without the word document, with
the
hyperlink
removed from the message body and only the pdf attached, it
works
fine?

I have enabled pop3 on the virgin server, used the recent virgin
message fix
tool and un-checked "do not allow attachements" within oultook
and
still it
wont send the discussed message?

Please can you help me to fix this as i really need to send out
my
CV with
the web site link, thank you.

I am using:

@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall

.

.


.

  #16  
Old March 4th, 2010, 11:15 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default Outlook 6 will not send messages with web site links?

You have no control over this, no. But you can get another ISP, hopefully
one where any such scanning isn't as intrusive.

Mark wrote:
Thank you, is this something i have no control over, i.e. the virgin
server?

"PA Bear [MS MVP]" wrote:

Then that leaves us with only one possible cause...

1. Anti-virus filtering on the outgoing (SMTP) mailserver


....and or the recipient's incoming mailserver.


Mark wrote:
Thank you,

I have created a new identity, but it still doesnt work.

All versions of Norton have been removed with the norton tool - this
was
one of the first things i did after re-formatting / fresh reinstall. I
used
the tool a few times to make sure!!

Tonight i thought i would do one more test by sending the message to
myself
and a copy to my daughter via web mail. I received the message fine but
my
daughter did not? I have 5 email adresses with this account (1 of which
is
my daughters and is on a laptop rather than my pc). I tried it from each
and got the same result - only the email address acount that i sent it
from
would recieve. Therefore i am not confident in sending out my CV this
way
as i cant be 100% sure that it will work?

I just dont know what to do anymore, i think the traditional post will
be
the only way now?

"PA Bear [MS MVP]" wrote:

Since (1) a copy of the sent message (with the attachment) is found in
Sent
Items folder and since (2) no email scanning is involved now and since
(3)
you do not see the same behavior when sending via the webmail page and
since (4) you are not sending via the same outgoing mailserver when
sending via the webmail page as when sending from OE, [whew] I can
only
think of three possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial /was/
reinstalled when you did the clean install of Windows using the disk
that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists when
sending such an email with your mail account set-up in a new identity
(File |
Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to remove
the
duplicate?

Anyway, i have tried sending the same full message both from outlook
and
webmail. It only works via webmail and this seems to be my only option
at
the minute. But i would like to try and sort it out through outlook as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and
360
purchsed later and all removed will norton tool after subscription
ended.
Reformated since to windows only (i.e no extra software as included
with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas
2009).
Only
have a CDR drive to back up 11gb and just dont have the time at the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who
accesed
my
pc. They could not fix it and said they would come back with a
solution,
which they havent as yet.

But after answering your questions i have decided to send the
intended
message again from outlook - send, goes into sent folder but does not
arrive in my inbox or at virgin. I think by the sound of things it
must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and attach
the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed
on
the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that
date,
computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will not work, and Windows
Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not unistal
fully. Changed my mind and installed the Microsoft Security
Essentials,
which has updated and completed its first scan without any viruses
found.

Afterwards i then re-sent the message and still havent recieved it?

ok, thank you - i will reinstall tonight. I have been recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0.
[1]
This
time select the CUSTOM install option and do NOT install (i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or
Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the text
body)

AVG is configured to set to scan incoming emails only - i have
also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement and
a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and recieve
these. It seesm to be with word file attachements and web links
with
the message
body.
Thus if i attach a pdf file with this combination it never
arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a
web
site
hyperlink) and the same link in the message body of an email.
The
word
file
is my CV and the link relates to my web site where examples of
my
work
can
be found (i.e nothing dodgy, im just looking for a new job).
The
word document has also been converted as pdf with the web site
link. Both document links work fine outside of outlook
express.

The message will send (can see the progress bar), but it is
not
recieved and
does not show up on the virgin server? I have sent this to my
self
to proove
this. If i re-send the message without the word document, with
the
hyperlink
removed from the message body and only the pdf attached, it
works
fine?

I have enabled pop3 on the virgin server, used the recent
virgin
message fix
tool and un-checked "do not allow attachements" within oultook
and
still it
wont send the discussed message?

Please can you help me to fix this as i really need to send
out
my
CV with
the web site link, thank you.

I am using:

@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall

.

.


.


  #17  
Old March 5th, 2010, 12:55 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mark
external usenet poster
 
Posts: 1,534
Default Outlook 6 will not send messages with web site links?

Changing could be my only choice then. I am certain i have been able to send
massges like this in the past. Thus, if it is virgin i bet it is related to
their recent email overhaul?

All the best and thank you for your help

"PA Bear [MS MVP]" wrote:

You have no control over this, no. But you can get another ISP, hopefully
one where any such scanning isn't as intrusive.

Mark wrote:
Thank you, is this something i have no control over, i.e. the virgin
server?

"PA Bear [MS MVP]" wrote:

Then that leaves us with only one possible cause...

1. Anti-virus filtering on the outgoing (SMTP) mailserver

....and or the recipient's incoming mailserver.


Mark wrote:
Thank you,

I have created a new identity, but it still doesnt work.

All versions of Norton have been removed with the norton tool - this
was
one of the first things i did after re-formatting / fresh reinstall. I
used
the tool a few times to make sure!!

Tonight i thought i would do one more test by sending the message to
myself
and a copy to my daughter via web mail. I received the message fine but
my
daughter did not? I have 5 email adresses with this account (1 of which
is
my daughters and is on a laptop rather than my pc). I tried it from each
and got the same result - only the email address acount that i sent it
from
would recieve. Therefore i am not confident in sending out my CV this
way
as i cant be 100% sure that it will work?

I just dont know what to do anymore, i think the traditional post will
be
the only way now?

"PA Bear [MS MVP]" wrote:

Since (1) a copy of the sent message (with the attachment) is found in
Sent
Items folder and since (2) no email scanning is involved now and since
(3)
you do not see the same behavior when sending via the webmail page and
since (4) you are not sending via the same outgoing mailserver when
sending via the webmail page as when sending from OE, [whew] I can
only
think of three possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial /was/
reinstalled when you did the clean install of Windows using the disk
that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists when
sending such an email with your mail account set-up in a new identity
(File |
Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to remove
the
duplicate?

Anyway, i have tried sending the same full message both from outlook
and
webmail. It only works via webmail and this seems to be my only option
at
the minute. But i would like to try and sort it out through outlook as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and
360
purchsed later and all removed will norton tool after subscription
ended.
Reformated since to windows only (i.e no extra software as included
with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas
2009).
Only
have a CDR drive to back up 11gb and just dont have the time at the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who
accesed
my
pc. They could not fix it and said they would come back with a
solution,
which they havent as yet.

But after answering your questions i have decided to send the
intended
message again from outlook - send, goes into sent folder but does not
arrive in my inbox or at virgin. I think by the sound of things it
must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and attach
the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed
on
the
computer (e.g., a free-trial version that came preinstalled when you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that
date,
computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will not work, and Windows
Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not unistal
fully. Changed my mind and installed the Microsoft Security
Essentials,
which has updated and completed its first scan without any viruses
found.

Afterwards i then re-sent the message and still havent recieved it?

ok, thank you - i will reinstall tonight. I have been recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0.
[1]
This
time select the CUSTOM install option and do NOT install (i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or
Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the text
body)

AVG is configured to set to scan incoming emails only - i have
also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement and
a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and recieve
these. It seesm to be with word file attachements and web links
with
the message
body.
Thus if i attach a pdf file with this combination it never
arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a
web
site
hyperlink) and the same link in the message body of an email.
The
word
file
is my CV and the link relates to my web site where examples of
my
work
can
be found (i.e nothing dodgy, im just looking for a new job).
The
word document has also been converted as pdf with the web site
link. Both document links work fine outside of outlook
express.

The message will send (can see the progress bar), but it is
not
recieved and
does not show up on the virgin server? I have sent this to my
self
to proove
this. If i re-send the message without the word document, with
the
hyperlink
removed from the message body and only the pdf attached, it
works
fine?

I have enabled pop3 on the virgin server, used the recent
virgin
message fix
tool and un-checked "do not allow attachements" within oultook
and
still it
wont send the discussed message?

Please can you help me to fix this as i really need to send
out
my
CV with
the web site link, thank you.

I am using:

@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall

.

.

  #18  
Old March 5th, 2010, 02:28 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default Outlook 6 will not send messages with web site links?

You could always get yourself a free Gmail or Hotmail account, both of which
can be accessed in OE.


Mark wrote:
Changing could be my only choice then. I am certain i have been able to
send
massges like this in the past. Thus, if it is virgin i bet it is related
to
their recent email overhaul?

All the best and thank you for your help

"PA Bear [MS MVP]" wrote:

You have no control over this, no. But you can get another ISP,
hopefully
one where any such scanning isn't as intrusive.

Mark wrote:
Thank you, is this something i have no control over, i.e. the virgin
server?

"PA Bear [MS MVP]" wrote:

Then that leaves us with only one possible cause...

1. Anti-virus filtering on the outgoing (SMTP) mailserver

....and or the recipient's incoming mailserver.


Mark wrote:
Thank you,

I have created a new identity, but it still doesnt work.

All versions of Norton have been removed with the norton tool - this
was
one of the first things i did after re-formatting / fresh reinstall. I
used
the tool a few times to make sure!!

Tonight i thought i would do one more test by sending the message to
myself
and a copy to my daughter via web mail. I received the message fine
but
my
daughter did not? I have 5 email adresses with this account (1 of
which
is
my daughters and is on a laptop rather than my pc). I tried it from
each
and got the same result - only the email address acount that i sent it
from
would recieve. Therefore i am not confident in sending out my CV this
way
as i cant be 100% sure that it will work?

I just dont know what to do anymore, i think the traditional post will
be
the only way now?

"PA Bear [MS MVP]" wrote:

Since (1) a copy of the sent message (with the attachment) is found
in
Sent
Items folder and since (2) no email scanning is involved now and
since
(3)
you do not see the same behavior when sending via the webmail page
and
since (4) you are not sending via the same outgoing mailserver when
sending via the webmail page as when sending from OE, [whew] I can
only
think of three possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial
/was/
reinstalled when you did the clean install of Windows using the disk
that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists
when
sending such an email with your mail account set-up in a new identity
(File |
Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to
remove
the
duplicate?

Anyway, i have tried sending the same full message both from outlook
and
webmail. It only works via webmail and this seems to be my only
option
at
the minute. But i would like to try and sort it out through outlook
as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin
webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and
360
purchsed later and all removed will norton tool after subscription
ended.
Reformated since to windows only (i.e no extra software as included
with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas
2009).
Only
have a CDR drive to back up 11gb and just dont have the time at the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who
accesed
my
pc. They could not fix it and said they would come back with a
solution,
which they havent as yet.

But after answering your questions i have decided to send the
intended
message again from outlook - send, goes into sent folder but does
not
arrive in my inbox or at virgin. I think by the sound of things it
must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your
webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and
attach
the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed
on
the
computer (e.g., a free-trial version that came preinstalled when
you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that
date,
computers running WinXP SP2 will NOT be offered any further
critical
security updates, Automatic Updates will not work, and Windows
Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not
unistal
fully. Changed my mind and installed the Microsoft Security
Essentials,
which has updated and completed its first scan without any
viruses
found.

Afterwards i then re-sent the message and still havent recieved
it?

ok, thank you - i will reinstall tonight. I have been recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free
9.0.
[1]
This
time select the CUSTOM install option and do NOT install (i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield,
Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security
Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or
Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the
text
body)

AVG is configured to set to scan incoming emails only - i have
also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement
and
a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and
recieve
these. It seesm to be with word file attachements and web
links
with
the message
body.
Thus if i attach a pdf file with this combination it never
arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a
web
site
hyperlink) and the same link in the message body of an
email.
The
word
file
is my CV and the link relates to my web site where examples
of
my
work
can
be found (i.e nothing dodgy, im just looking for a new job).
The
word document has also been converted as pdf with the web
site
link. Both document links work fine outside of outlook
express.

The message will send (can see the progress bar), but it is
not
recieved and
does not show up on the virgin server? I have sent this to
my
self
to proove
this. If i re-send the message without the word document,
with
the
hyperlink
removed from the message body and only the pdf attached, it
works
fine?

I have enabled pop3 on the virgin server, used the recent
virgin
message fix
tool and un-checked "do not allow attachements" within
oultook
and
still it
wont send the discussed message?

Please can you help me to fix this as i really need to send
out
my
CV with
the web site link, thank you.

I am using:

@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall

.

.


  #19  
Old March 7th, 2010, 09:42 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mark
external usenet poster
 
Posts: 1,534
Default Outlook 6 will not send messages with web site links?

Hi, i have spoken to virgin again and it looks like they have blocked the
links to my web sites because they consider them as spam etc - although i am
just using a free host. Its pretty bad though that they do not send back a
email fail message explaining why so you know whats going on!

Anyway, i took your advice and set up a gmail account tonight and sent
myself the message and it works fine. I think i will also use google sites to
set up my web site as well just to be safe than sorry again.

Thank you so much for your help.

All the best,

Mark

"PA Bear [MS MVP]" wrote:

You could always get yourself a free Gmail or Hotmail account, both of which
can be accessed in OE.


Mark wrote:
Changing could be my only choice then. I am certain i have been able to
send
massges like this in the past. Thus, if it is virgin i bet it is related
to
their recent email overhaul?

All the best and thank you for your help

"PA Bear [MS MVP]" wrote:

You have no control over this, no. But you can get another ISP,
hopefully
one where any such scanning isn't as intrusive.

Mark wrote:
Thank you, is this something i have no control over, i.e. the virgin
server?

"PA Bear [MS MVP]" wrote:

Then that leaves us with only one possible cause...

1. Anti-virus filtering on the outgoing (SMTP) mailserver

....and or the recipient's incoming mailserver.


Mark wrote:
Thank you,

I have created a new identity, but it still doesnt work.

All versions of Norton have been removed with the norton tool - this
was
one of the first things i did after re-formatting / fresh reinstall. I
used
the tool a few times to make sure!!

Tonight i thought i would do one more test by sending the message to
myself
and a copy to my daughter via web mail. I received the message fine
but
my
daughter did not? I have 5 email adresses with this account (1 of
which
is
my daughters and is on a laptop rather than my pc). I tried it from
each
and got the same result - only the email address acount that i sent it
from
would recieve. Therefore i am not confident in sending out my CV this
way
as i cant be 100% sure that it will work?

I just dont know what to do anymore, i think the traditional post will
be
the only way now?

"PA Bear [MS MVP]" wrote:

Since (1) a copy of the sent message (with the attachment) is found
in
Sent
Items folder and since (2) no email scanning is involved now and
since
(3)
you do not see the same behavior when sending via the webmail page
and
since (4) you are not sending via the same outgoing mailserver when
sending via the webmail page as when sending from OE, [whew] I can
only
think of three possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial
/was/
reinstalled when you did the clean install of Windows using the disk
that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists
when
sending such an email with your mail account set-up in a new identity
(File |
Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to
remove
the
duplicate?

Anyway, i have tried sending the same full message both from outlook
and
webmail. It only works via webmail and this seems to be my only
option
at
the minute. But i would like to try and sort it out through outlook
as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin
webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005 and
360
purchsed later and all removed will norton tool after subscription
ended.
Reformated since to windows only (i.e no extra software as included
with
packard bell pc).

6. I havent had time to do a back up first and not prepared to risk
installing SP3 until i do so (was going to do it over Christmas
2009).
Only
have a CDR drive to back up 11gb and just dont have the time at the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who
accesed
my
pc. They could not fix it and said they would come back with a
solution,
which they havent as yet.

But after answering your questions i have decided to send the
intended
message again from outlook - send, goes into sent folder but does
not
arrive in my inbox or at virgin. I think by the sound of things it
must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your
webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and
attach
the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been installed
on
the
computer (e.g., a free-trial version that came preinstalled when
you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that
date,
computers running WinXP SP2 will NOT be offered any further
critical
security updates, Automatic Updates will not work, and Windows
Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not
unistal
fully. Changed my mind and installed the Microsoft Security
Essentials,
which has updated and completed its first scan without any
viruses
found.

Afterwards i then re-sent the message and still havent recieved
it?

ok, thank you - i will reinstall tonight. I have been recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free
9.0.
[1]
This
time select the CUSTOM install option and do NOT install (i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield,
Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security
Essentials
(http://www.microsoft.com/security_es...s/default.aspx) or
Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the
text
body)

AVG is configured to set to scan incoming emails only - i have
also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement
and
a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and
recieve
these. It seesm to be with word file attachements and web
links
with
the message
body.
Thus if i attach a pdf file with this combination it never
arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with a
web
site
hyperlink) and the same link in the message body of an
email.
The
word
file
is my CV and the link relates to my web site where examples
of
my
work
can
be found (i.e nothing dodgy, im just looking for a new job).

  #20  
Old March 7th, 2010, 10:29 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default Outlook 6 will not send messages with web site links?

YW & thanks for your feedback.

Mark wrote:
Hi, i have spoken to virgin again and it looks like they have blocked the
links to my web sites because they consider them as spam etc - although i
am
just using a free host. Its pretty bad though that they do not send back a
email fail message explaining why so you know whats going on!

Anyway, i took your advice and set up a gmail account tonight and sent
myself the message and it works fine. I think i will also use google sites
to set up my web site as well just to be safe than sorry again.

Thank you so much for your help.

All the best,

Mark

"PA Bear [MS MVP]" wrote:

You could always get yourself a free Gmail or Hotmail account, both of
which can be accessed in OE.


Mark wrote:
Changing could be my only choice then. I am certain i have been able to
send
massges like this in the past. Thus, if it is virgin i bet it is related
to
their recent email overhaul?

All the best and thank you for your help

"PA Bear [MS MVP]" wrote:

You have no control over this, no. But you can get another ISP,
hopefully
one where any such scanning isn't as intrusive.

Mark wrote:
Thank you, is this something i have no control over, i.e. the virgin
server?

"PA Bear [MS MVP]" wrote:

Then that leaves us with only one possible cause...

1. Anti-virus filtering on the outgoing (SMTP) mailserver

....and or the recipient's incoming mailserver.


Mark wrote:
Thank you,

I have created a new identity, but it still doesnt work.

All versions of Norton have been removed with the norton tool -
this
was
one of the first things i did after re-formatting / fresh reinstall.
I
used
the tool a few times to make sure!!

Tonight i thought i would do one more test by sending the message to
myself
and a copy to my daughter via web mail. I received the message fine
but
my
daughter did not? I have 5 email adresses with this account (1 of
which
is
my daughters and is on a laptop rather than my pc). I tried it from
each
and got the same result - only the email address acount that i sent
it
from
would recieve. Therefore i am not confident in sending out my CV
this
way
as i cant be 100% sure that it will work?

I just dont know what to do anymore, i think the traditional post
will
be
the only way now?

"PA Bear [MS MVP]" wrote:

Since (1) a copy of the sent message (with the attachment) is found
in
Sent
Items folder and since (2) no email scanning is involved now and
since
(3)
you do not see the same behavior when sending via the webmail page
and
since (4) you are not sending via the same outgoing mailserver when
sending via the webmail page as when sending from OE, [whew] I
can
only
think of three possible causes for the behavior:

1. Anti-virus filtering on the outgoing (SMTP) mailserver;

2. A corrupt identity; and/or

3. Persistant Norton "leftovers" (assuming the Norton free trial
/was/
reinstalled when you did the clean install of Windows using the
disk
that
came with the computer or the hidden Recovery partition).

You have no control over #1 so first see if the behavior persists
when
sending such an email with your mail account set-up in a new
identity
(File |
Identities | Add new identity).


Mark wrote:
I am sorry, i posted the last reply twice and dont know how to
remove
the
duplicate?

Anyway, i have tried sending the same full message both from
outlook
and
webmail. It only works via webmail and this seems to be my only
option
at
the minute. But i would like to try and sort it out through
outlook
as
well
please?

thank you - please find below the answers:

1. Yes

2. No

3 + 4a. Separate messages with no message text, from virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4b. Separate messages with message text + web link, from
virgin
webmail:

Word - yes to both
PDF - yes to both

3 + 4c. 1 message with message text + web link, from virgin
webmail:

Word + pdf in same message- yes to both

5. Norton 2002 (full 12 months with pc purchase), versons 2005
and
360
purchsed later and all removed will norton tool after
subscription
ended.
Reformated since to windows only (i.e no extra software as
included
with
packard bell pc).

6. I havent had time to do a back up first and not prepared to
risk
installing SP3 until i do so (was going to do it over Christmas
2009).
Only
have a CDR drive to back up 11gb and just dont have the time at
the
minute.
Not intending on purchasing a external drive.

I spent 2hrs with virgin yesterday using their on line chat who
accesed
my
pc. They could not fix it and said they would come back with a
solution,
which they havent as yet.

But after answering your questions i have decided to send the
intended
message again from outlook - send, goes into sent folder but does
not
arrive in my inbox or at virgin. I think by the sound of things
it
must
be
to do with outlook on my pc?

Hopefully this will shed a bit of light onto this strange
problem?

"PA Bear [MS MVP]" wrote:

In no certain order...

1. Does a copy of the sent message show up in Sent Items folder?

2. Is the message found in your Virgin.net webmail inbox?

3. If you send the same PDF file as an attachment from your
webmail
page,
does the message & attachment show up in either inbox?

4. If you do not convert the Word document to a PDF file and
attach
the
DOC file to an email, does the message arrive in either inbox?

5. Has a(another) Norton or McAfee application ever been
installed
on
the
computer (e.g., a free-trial version that came preinstalled when
you
bought it)?

6. Why hasn't WinXP SP3 been installed yet?

[Extended Support for WinXP SP2 ends on 10 July 2010. After that
date,
computers running WinXP SP2 will NOT be offered any further
critical
security updates, Automatic Updates will not work, and Windows
Update
website will not be accessible until SP3 is installed.]


Mark wrote:
I have unistalled AVG using their removal tool as i did not
unistal
fully. Changed my mind and installed the Microsoft Security
Essentials,
which has updated and completed its first scan without any
viruses
found.

Afterwards i then re-sent the message and still havent recieved
it?

ok, thank you - i will reinstall tonight. I have been
recomended
another
virus checker called
comodo and might give that a try instead.

"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free
9.0.
[1]
This
time select the CUSTOM install option and do NOT install
(i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield,
Security
toolbar, or any of the email scanning components.

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

================
[1] Or consider replacing AVG with Microsoft Security
Essentials
(http://www.microsoft.com/security_es...s/default.aspx)
or
Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.


Mark wrote:
Yes, the pdf file is an attachment (with a web link in the
text
body)

AVG is configured to set to scan incoming emails only - i
have
also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement
and
a
web
link in the message body)?

I dont think the pdf file is a problem as i can send and
recieve
these. It seesm to be with word file attachements and web
links
with
the message
body.
Thus if i attach a pdf file with this combination it never
arrives?

Thank you

"PA Bear [MS MVP]" wrote:

Is the PDF file an attachment?

Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mark wrote:
I am having problems trying to send a word document (with
a
web
site
hyperlink) and the same link in the message body of an
email.
The
word
file
is my CV and the link relates to my web site where
examples
of
my
work
can
be found (i.e nothing dodgy, im just looking for a new
job).


 




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