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#1
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Publisher 2003 & Office Assistant
Hello-
I just installed Publisher 2003 and have begun receiving an error message every time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The message reads: "The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting Repair Office 2000". When I open Publisher 2003 I get the error message: "There are no Office Assistant character files present on the system. Please run setup in Maintenance mode and install at least one character". I have read about a similar problem in this discussion group, however, those people were all asking about XP. I have the OS 2000 and MS Office 2000. This problem did not start showing up until I fixed a problem I had with clipart not showing up in Publisher 2003. That fix required me to go into regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002. After I rebooted my machine the problem with the Office Assistant began. I can go back in to regedt32 and change the LegacyAuthenticationLevel back to 0000001, but is this going to be an "either/or" situation? Either I get the clipart fixed or I get the Office Assistant fixed? Is there no resolution for both? Thank you in advance. rynes01 |
#2
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Publisher 2003 & Office Assistant
Have you tried following the steps to install an Office Assistant?
-- JoAnn Paules MVP Microsoft [Publisher] "rynes01" wrote in message ... Hello- I just installed Publisher 2003 and have begun receiving an error message every time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The message reads: "The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting Repair Office 2000". When I open Publisher 2003 I get the error message: "There are no Office Assistant character files present on the system. Please run setup in Maintenance mode and install at least one character". I have read about a similar problem in this discussion group, however, those people were all asking about XP. I have the OS 2000 and MS Office 2000. This problem did not start showing up until I fixed a problem I had with clipart not showing up in Publisher 2003. That fix required me to go into regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002. After I rebooted my machine the problem with the Office Assistant began. I can go back in to regedt32 and change the LegacyAuthenticationLevel back to 0000001, but is this going to be an "either/or" situation? Either I get the clipart fixed or I get the Office Assistant fixed? Is there no resolution for both? Thank you in advance. rynes01 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004 |
#3
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Publisher 2003 & Office Assistant
"There are no Office Assistant character files present" error message when you start
an Office 2003 program http://support.microsoft.com/default.aspx?kbid=837825 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "rynes01" wrote in message ... Hello- I just installed Publisher 2003 and have begun receiving an error message every time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The message reads: "The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting Repair Office 2000". When I open Publisher 2003 I get the error message: "There are no Office Assistant character files present on the system. Please run setup in Maintenance mode and install at least one character". I have read about a similar problem in this discussion group, however, those people were all asking about XP. I have the OS 2000 and MS Office 2000. This problem did not start showing up until I fixed a problem I had with clipart not showing up in Publisher 2003. That fix required me to go into regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002. After I rebooted my machine the problem with the Office Assistant began. I can go back in to regedt32 and change the LegacyAuthenticationLevel back to 0000001, but is this going to be an "either/or" situation? Either I get the clipart fixed or I get the Office Assistant fixed? Is there no resolution for both? Thank you in advance. rynes01 |
#4
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Publisher 2003 & Office Assistant
"JoAnn Paules" wrote: Have you tried following the steps to install an Office Assistant? -- JoAnn Paules MVP Microsoft [Publisher] "rynes01" wrote in message ... Hello- I just installed Publisher 2003 and have begun receiving an error message every time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The message reads: "The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting Repair Office 2000". When I open Publisher 2003 I get the error message: "There are no Office Assistant character files present on the system. Please run setup in Maintenance mode and install at least one character". I have read about a similar problem in this discussion group, however, those people were all asking about XP. I have the OS 2000 and MS Office 2000. This problem did not start showing up until I fixed a problem I had with clipart not showing up in Publisher 2003. That fix required me to go into regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002. After I rebooted my machine the problem with the Office Assistant began. I can go back in to regedt32 and change the LegacyAuthenticationLevel back to 0000001, but is this going to be an "either/or" situation? Either I get the clipart fixed or I get the Office Assistant fixed? Is there no resolution for both? Thank you in advance. rynes01 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004 |
#5
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Publisher 2003 & Office Assistant
No....that was going to be my next step, however, I didn't have time yesterday. I did do go through those steps today, though, and it fixed the problem. I was just amazed at the problems that came up after installing Publisher 2003....it was like one thing after another.
Thank you for all your help. rynes01 "JoAnn Paules" wrote: Have you tried following the steps to install an Office Assistant? -- JoAnn Paules MVP Microsoft [Publisher] "rynes01" wrote in message ... Hello- I just installed Publisher 2003 and have begun receiving an error message every time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The message reads: "The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting Repair Office 2000". When I open Publisher 2003 I get the error message: "There are no Office Assistant character files present on the system. Please run setup in Maintenance mode and install at least one character". I have read about a similar problem in this discussion group, however, those people were all asking about XP. I have the OS 2000 and MS Office 2000. This problem did not start showing up until I fixed a problem I had with clipart not showing up in Publisher 2003. That fix required me to go into regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002. After I rebooted my machine the problem with the Office Assistant began. I can go back in to regedt32 and change the LegacyAuthenticationLevel back to 0000001, but is this going to be an "either/or" situation? Either I get the clipart fixed or I get the Office Assistant fixed? Is there no resolution for both? Thank you in advance. rynes01 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004 |
#6
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Publisher 2003 & Office Assistant
Fluky things happen sometimes - you just learn to roll with the changes.
-- JoAnn Paules MVP Microsoft [Publisher] "rynes01" wrote in message ... No....that was going to be my next step, however, I didn't have time yesterday. I did do go through those steps today, though, and it fixed the problem. I was just amazed at the problems that came up after installing Publisher 2003....it was like one thing after another. Thank you for all your help. rynes01 "JoAnn Paules" wrote: Have you tried following the steps to install an Office Assistant? -- JoAnn Paules MVP Microsoft [Publisher] "rynes01" wrote in message ... Hello- I just installed Publisher 2003 and have begun receiving an error message every time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The message reads: "The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting Repair Office 2000". When I open Publisher 2003 I get the error message: "There are no Office Assistant character files present on the system. Please run setup in Maintenance mode and install at least one character". I have read about a similar problem in this discussion group, however, those people were all asking about XP. I have the OS 2000 and MS Office 2000. This problem did not start showing up until I fixed a problem I had with clipart not showing up in Publisher 2003. That fix required me to go into regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002. After I rebooted my machine the problem with the Office Assistant began. I can go back in to regedt32 and change the LegacyAuthenticationLevel back to 0000001, but is this going to be an "either/or" situation? Either I get the clipart fixed or I get the Office Assistant fixed? Is there no resolution for both? Thank you in advance. rynes01 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.707 / Virus Database: 463 - Release Date: 6/15/2004 |
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