Publisher 2000 Problem

I've had & used Publisher for years & think it's great but
I just ran accross a problem I'vr never heard of
before....Everytime I go into a publisher file or
Publisher itself my computer shuts down & restarts ....Any
help anyone can give me would be great.
Thank you so much

Open the file in safe mode, if it works then you need to upgrade your printer driver.
Publisher is critical about printers.

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Bill LeClair" wrote in message
...
I've had & used Publisher for years & think it's great but
I just ran accross a problem I'vr never heard of
before....Everytime I go into a publisher file or
Publisher itself my computer shuts down & restarts ....Any
help anyone can give me would be great.
Thank you so much

Would this work even though I didn't change or add
anything for quite awhile????
I did however have a few virus I had to deal with lately.
Thanks for your reply

-----Original Message-----
Open the file in safe mode, if it works then you need to
upgrade your printer driver.
Publisher is critical about printers.

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Bill LeClair"
wrote in message
...
I've had & used Publisher for years & think it's great
but
I just ran accross a problem I'vr never heard of
before....Everytime I go into a publisher file or
Publisher itself my computer shuts down &
restarts ....Any
help anyone can give me would be great.
Thank you so much


.

Did you try opening the Publisher document in safe mode? Did it open?

The driver could be corrupt. Completely uninstall the driver and re-install the one
you have on your setup disk if it was working okay previously.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Bill LeClair" wrote in message
...
Would this work even though I didn't change or add
anything for quite awhile????
I did however have a few virus I had to deal with lately.
Thanks for your reply

-----Original Message-----
Open the file in safe mode, if it works then you need to
upgrade your printer driver.
Publisher is critical about printers.

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Bill LeClair"
wrote in message
...
I've had & used Publisher for years & think it's great
but
I just ran accross a problem I'vr never heard of
before....Everytime I go into a publisher file or
Publisher itself my computer shuts down &
restarts ....Any
help anyone can give me would be great.
Thank you so much


.

Are you sure you've eliminated all of your viral issues? start Mom mode
And why aren't you running a current anti-virus? stop Mom mode

--
JoAnn Paules
MVP Microsoft [Publisher]



"Bill LeClair" wrote in message
...
Would this work even though I didn't change or add
anything for quite awhile????
I did however have a few virus I had to deal with lately.
Thanks for your reply

-----Original Message-----
Open the file in safe mode, if it works then you need to
upgrade your printer driver.
Publisher is critical about printers.

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Bill LeClair"
wrote in message
...
I've had & used Publisher for years & think it's great
but
I just ran accross a problem I'vr never heard of
before....Everytime I go into a publisher file or
Publisher itself my computer shuts down &
restarts ....Any
help anyone can give me would be great.
Thank you so much


.



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004

A small child turns to Ed, and exclaims: "Look! Look! A post from JL
Paules !"...
Are you sure you've eliminated all of your viral issues? start Mom
mode And why aren't you running a current anti-virus? stop Mom mode

Even those who run current anti-virus software can get hit.
It takes a while for them to discover the virus and write the definitions to
catch it

--
Ed Bennett - MVP Microsoft Publisher
http://www.mvps.org/the_nerd/
Before reading this message, view the disclaimer:
http://mvps.org/the_nerd/disclaim.htm

I guess the part that got me was the "I did however have a few virus I had
to deal with lately". Specifically the word "few". Too many people don't
keep their anti-virus current. I can't tell you how many people I've talked
to about this and they proudly respond by telling me their 3/4/5 year old
computer came with an anit-virus program.

One woman asked if I knew that Norton was creating the viruses. Shewas
paranoid beyond all belief and got pi$$y with me when I asked her why she
got a computer if she was so afraid of viruses.

--
JoAnn Paules
MVP Microsoft [Publisher]



"Ed Bennett" wrote in message
...
A small child turns to Ed, and exclaims: "Look! Look! A post from JL
Paules !"...
Are you sure you've eliminated all of your viral issues? start Mom
mode And why aren't you running a current anti-virus? stop Mom mode

Even those who run current anti-virus software can get hit.
It takes a while for them to discover the virus and write the definitions
to
catch it

--
Ed Bennett - MVP Microsoft Publisher
http://www.mvps.org/the_nerd/
Before reading this message, view the disclaimer:
http://mvps.org/the_nerd/disclaim.htm




---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004