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Word and Excel hang on insert - object - Create from File



 
 
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  #1  
Old August 8th, 2009, 10:15 PM posted to microsoft.public.word.docmanagement
Rod
external usenet poster
 
Posts: 307
Default Word and Excel hang on insert - object - Create from File

MS Word 2007 always hangs when I click on "Insert - Object - Create from
File" and then click [Browse]. It shows the spinning "busy" icon and never
comes back. I have to end up killing the app.

I have also had this happen in Excel but not always. In Word, it always
happense and nothing has affected this behavior. I've read the posts about
the file access dialogs and network printers (which I have) but shutting off
the printer and restarting it, leaving the printer off; nothing has altered
this hang problem in Word.

Once, I opened Outlook which appeared to fix Excel (might have been
coincedence) but it had no affect on the problem in Word.

However, I just found that after waiting for a very long time (time to write
this message), Word is now working!

What is causing this behavior??
  #2  
Old August 8th, 2009, 10:44 PM posted to microsoft.public.word.docmanagement
garfield-n-odie [MVP]
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Posts: 4,427
Default Word and Excel hang on insert - object - Create from File

Windows XP: Right-click on the My Computer icon on the Windows
desktop or in the Windows Start menu, left-click on Disconnect
Network Drive, and disconnect any mapped drives that are not
currently available.

Windows Vista: Click on Start | Computer | Tools | Disconnect
Network Drive, and disconnected any mapped drives that are not
currently available.

Rod wrote:
MS Word 2007 always hangs when I click on "Insert - Object - Create from
File" and then click [Browse]. It shows the spinning "busy" icon and never
comes back. I have to end up killing the app.

I have also had this happen in Excel but not always. In Word, it always
happense and nothing has affected this behavior. I've read the posts about
the file access dialogs and network printers (which I have) but shutting off
the printer and restarting it, leaving the printer off; nothing has altered
this hang problem in Word.

Once, I opened Outlook which appeared to fix Excel (might have been
coincedence) but it had no affect on the problem in Word.

However, I just found that after waiting for a very long time (time to write
this message), Word is now working!

What is causing this behavior??


  #3  
Old August 9th, 2009, 12:00 AM posted to microsoft.public.word.docmanagement
Rod
external usenet poster
 
Posts: 307
Default Word and Excel hang on insert - object - Create from File

Yep, I already thought of that because the time-lag seemed reminiscent of a
network time-out.

But I have no mapped network drives. :-(

"garfield-n-odie [MVP]" wrote:

Windows XP: Right-click on the My Computer icon on the Windows
desktop or in the Windows Start menu, left-click on Disconnect
Network Drive, and disconnect any mapped drives that are not
currently available.

Windows Vista: Click on Start | Computer | Tools | Disconnect
Network Drive, and disconnected any mapped drives that are not
currently available.

Rod wrote:
MS Word 2007 always hangs when I click on "Insert - Object - Create from
File" and then click [Browse]. It shows the spinning "busy" icon and never
comes back. I have to end up killing the app.

I have also had this happen in Excel but not always. In Word, it always
happense and nothing has affected this behavior. I've read the posts about
the file access dialogs and network printers (which I have) but shutting off
the printer and restarting it, leaving the printer off; nothing has altered
this hang problem in Word.

Once, I opened Outlook which appeared to fix Excel (might have been
coincedence) but it had no affect on the problem in Word.

However, I just found that after waiting for a very long time (time to write
this message), Word is now working!

What is causing this behavior??



  #4  
Old August 9th, 2009, 01:31 AM posted to microsoft.public.word.docmanagement
macropod[_2_]
external usenet poster
 
Posts: 2,402
Default Word and Excel hang on insert - object - Create from File

Hi Rod,

Have you tried repairing your Office installation? You can do this via the Control Panel ('Add/Remove Programs' or 'Programs and
Features') or via Word/Excel Options|Resoures|Diagnose.

--
Cheers
macropod
[Microsoft MVP - Word]


"Rod" wrote in message ...
MS Word 2007 always hangs when I click on "Insert - Object - Create from
File" and then click [Browse]. It shows the spinning "busy" icon and never
comes back. I have to end up killing the app.

I have also had this happen in Excel but not always. In Word, it always
happense and nothing has affected this behavior. I've read the posts about
the file access dialogs and network printers (which I have) but shutting off
the printer and restarting it, leaving the printer off; nothing has altered
this hang problem in Word.

Once, I opened Outlook which appeared to fix Excel (might have been
coincedence) but it had no affect on the problem in Word.

However, I just found that after waiting for a very long time (time to write
this message), Word is now working!

What is causing this behavior??


  #5  
Old August 10th, 2009, 01:03 AM posted to microsoft.public.word.docmanagement
Rod
external usenet poster
 
Posts: 307
Default Word and Excel hang on insert - object - Create from File

Hadn't done that; worth a try, I guess. However, when I went to control
panel, it only promoted with a dialog to remove rather than the old,
remove/repair/install dialog. I am running Home/Student so maybe it behaves
differently? Or maybe, under Vista, the dialog is misleading and, after
saying yes to "uninstall" it comes up with the old dialog?

"macropod" wrote:

Hi Rod,

Have you tried repairing your Office installation? You can do this via the Control Panel ('Add/Remove Programs' or 'Programs and
Features') or via Word/Excel Options|Resoures|Diagnose.

--
Cheers
macropod
[Microsoft MVP - Word]


"Rod" wrote in message ...
MS Word 2007 always hangs when I click on "Insert - Object - Create from
File" and then click [Browse]. It shows the spinning "busy" icon and never
comes back. I have to end up killing the app.

I have also had this happen in Excel but not always. In Word, it always
happense and nothing has affected this behavior. I've read the posts about
the file access dialogs and network printers (which I have) but shutting off
the printer and restarting it, leaving the printer off; nothing has altered
this hang problem in Word.

Once, I opened Outlook which appeared to fix Excel (might have been
coincedence) but it had no affect on the problem in Word.

However, I just found that after waiting for a very long time (time to write
this message), Word is now working!

What is causing this behavior??



  #6  
Old August 10th, 2009, 05:21 AM posted to microsoft.public.word.docmanagement
macropod[_2_]
external usenet poster
 
Posts: 2,402
Default Word and Excel hang on insert - object - Create from File

Hi Rod,

The repair option should be there. If not, you can do a repair via the installation media.

--
Cheers
macropod
[Microsoft MVP - Word]


"Rod" wrote in message ...
Hadn't done that; worth a try, I guess. However, when I went to control
panel, it only promoted with a dialog to remove rather than the old,
remove/repair/install dialog. I am running Home/Student so maybe it behaves
differently? Or maybe, under Vista, the dialog is misleading and, after
saying yes to "uninstall" it comes up with the old dialog?

"macropod" wrote:

Hi Rod,

Have you tried repairing your Office installation? You can do this via the Control Panel ('Add/Remove Programs' or 'Programs and
Features') or via Word/Excel Options|Resoures|Diagnose.

--
Cheers
macropod
[Microsoft MVP - Word]


"Rod" wrote in message ...
MS Word 2007 always hangs when I click on "Insert - Object - Create from
File" and then click [Browse]. It shows the spinning "busy" icon and never
comes back. I have to end up killing the app.

I have also had this happen in Excel but not always. In Word, it always
happense and nothing has affected this behavior. I've read the posts about
the file access dialogs and network printers (which I have) but shutting off
the printer and restarting it, leaving the printer off; nothing has altered
this hang problem in Word.

Once, I opened Outlook which appeared to fix Excel (might have been
coincedence) but it had no affect on the problem in Word.

However, I just found that after waiting for a very long time (time to write
this message), Word is now working!

What is causing this behavior??




 




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