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Why is outlook and office so slow???



 
 
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  #1  
Old November 27th, 2008, 12:03 PM posted to microsoft.public.office.setup
chesjak
external usenet poster
 
Posts: 37
Default Why is outlook and office so slow???

Hi

When I upgraded to office 2003 pro from XP pro I noticed that when I start
any of the programmes withing Office. such as Excel and especially Outlook it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds after the
outlook screen appears for me to be able to use it. I have to wait for the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards
  #2  
Old November 27th, 2008, 12:24 PM posted to microsoft.public.office.setup
DL
external usenet poster
 
Posts: 8,442
Default Why is outlook and office so slow???

Presumably you've run MSUpdate and installed any critical Office updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue (Your
AV/Security program maybe?)

"chesjak" wrote in message
news
Hi

When I upgraded to office 2003 pro from XP pro I noticed that when I start
any of the programmes withing Office. such as Excel and especially Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds after the
outlook screen appears for me to be able to use it. I have to wait for
the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards



  #3  
Old November 27th, 2008, 03:28 PM posted to microsoft.public.office.setup
chesjak
external usenet poster
 
Posts: 37
Default Why is outlook and office so slow???

Hi DL

Thanks for your reply. Yes I have run it in "safe mode" and it is still the
same.

As I said earlier, the security setup I have now for 2003 is exactly the
same as before with XP 2002. Does 2003 operate in a different way to 2002XP.
The reason I didn't upgrade to 2007 was because it was reputed to be slow in
operation compared to previous versions.

"DL" wrote:

Presumably you've run MSUpdate and installed any critical Office updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue (Your
AV/Security program maybe?)

"chesjak" wrote in message
news
Hi

When I upgraded to office 2003 pro from XP pro I noticed that when I start
any of the programmes withing Office. such as Excel and especially Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds after the
outlook screen appears for me to be able to use it. I have to wait for
the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards




  #4  
Old November 27th, 2008, 04:36 PM posted to microsoft.public.office.setup
DL
external usenet poster
 
Posts: 8,442
Default Why is outlook and office so slow???

I have run 2003 on a winxp PC 2gb ram with no problems & Vista PC also
One of the major causes of Outlook issues is third party addins and
intergrated AV
If you have any third party addins ensure they have been updated from their
supplier.

When you upgraded did you create a new unicode pst or are you still using
the old ansi code pst as your default?

"chesjak" wrote in message
...
Hi DL

Thanks for your reply. Yes I have run it in "safe mode" and it is still
the
same.

As I said earlier, the security setup I have now for 2003 is exactly the
same as before with XP 2002. Does 2003 operate in a different way to
2002XP.
The reason I didn't upgrade to 2007 was because it was reputed to be slow
in
operation compared to previous versions.

"DL" wrote:

Presumably you've run MSUpdate and installed any critical Office updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue (Your
AV/Security program maybe?)

"chesjak" wrote in message
news
Hi

When I upgraded to office 2003 pro from XP pro I noticed that when I
start
any of the programmes withing Office. such as Excel and especially
Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds after
the
outlook screen appears for me to be able to use it. I have to wait for
the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same
security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards






  #5  
Old November 28th, 2008, 10:56 AM posted to microsoft.public.office.setup
chesjak
external usenet poster
 
Posts: 37
Default Why is outlook and office so slow???

Hi DL

""When you upgraded did you create a new unicode pst or are you still using
the old ansi code pst as your default?""


I am sorry, but in laymans terms, what do you mean?

I do know that when I upgraded, I saved all my file settings before I
deleted 2002 xp and then did a copletely new installation of 2003. I then
re-introduced the saved file with all my settings into 2003.

regards


"DL" wrote:

I have run 2003 on a winxp PC 2gb ram with no problems & Vista PC also
One of the major causes of Outlook issues is third party addins and
intergrated AV
If you have any third party addins ensure they have been updated from their
supplier.

When you upgraded did you create a new unicode pst or are you still using
the old ansi code pst as your default?

"chesjak" wrote in message
...
Hi DL

Thanks for your reply. Yes I have run it in "safe mode" and it is still
the
same.

As I said earlier, the security setup I have now for 2003 is exactly the
same as before with XP 2002. Does 2003 operate in a different way to
2002XP.
The reason I didn't upgrade to 2007 was because it was reputed to be slow
in
operation compared to previous versions.

"DL" wrote:

Presumably you've run MSUpdate and installed any critical Office updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue (Your
AV/Security program maybe?)

"chesjak" wrote in message
news Hi

When I upgraded to office 2003 pro from XP pro I noticed that when I
start
any of the programmes withing Office. such as Excel and especially
Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds after
the
outlook screen appears for me to be able to use it. I have to wait for
the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same
security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards






  #6  
Old November 28th, 2008, 11:16 AM posted to microsoft.public.office.setup
DL
external usenet poster
 
Posts: 8,442
Default Why is outlook and office so slow???

Within Outlook, select Personal Folders, rt click Properties Advanced
What does it say for Format?

"chesjak" wrote in message
...
Hi DL

""When you upgraded did you create a new unicode pst or are you still
using
the old ansi code pst as your default?""


I am sorry, but in laymans terms, what do you mean?

I do know that when I upgraded, I saved all my file settings before I
deleted 2002 xp and then did a copletely new installation of 2003. I then
re-introduced the saved file with all my settings into 2003.

regards


"DL" wrote:

I have run 2003 on a winxp PC 2gb ram with no problems & Vista PC also
One of the major causes of Outlook issues is third party addins and
intergrated AV
If you have any third party addins ensure they have been updated from
their
supplier.

When you upgraded did you create a new unicode pst or are you still using
the old ansi code pst as your default?

"chesjak" wrote in message
...
Hi DL

Thanks for your reply. Yes I have run it in "safe mode" and it is
still
the
same.

As I said earlier, the security setup I have now for 2003 is exactly
the
same as before with XP 2002. Does 2003 operate in a different way to
2002XP.
The reason I didn't upgrade to 2007 was because it was reputed to be
slow
in
operation compared to previous versions.

"DL" wrote:

Presumably you've run MSUpdate and installed any critical Office
updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue (Your
AV/Security program maybe?)

"chesjak" wrote in message
news Hi

When I upgraded to office 2003 pro from XP pro I noticed that when I
start
any of the programmes withing Office. such as Excel and especially
Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds
after
the
outlook screen appears for me to be able to use it. I have to wait
for
the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same
security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards








  #7  
Old November 28th, 2008, 11:42 AM posted to microsoft.public.office.setup
chesjak
external usenet poster
 
Posts: 37
Default Why is outlook and office so slow???

Hi DL

Personnel Folders File (97-2002)

What is that all about then
Regards

"DL" wrote:

Within Outlook, select Personal Folders, rt click Properties Advanced
What does it say for Format?

"chesjak" wrote in message
...
Hi DL

""When you upgraded did you create a new unicode pst or are you still
using
the old ansi code pst as your default?""


I am sorry, but in laymans terms, what do you mean?

I do know that when I upgraded, I saved all my file settings before I
deleted 2002 xp and then did a copletely new installation of 2003. I then
re-introduced the saved file with all my settings into 2003.

regards


"DL" wrote:

I have run 2003 on a winxp PC 2gb ram with no problems & Vista PC also
One of the major causes of Outlook issues is third party addins and
intergrated AV
If you have any third party addins ensure they have been updated from
their
supplier.

When you upgraded did you create a new unicode pst or are you still using
the old ansi code pst as your default?

"chesjak" wrote in message
...
Hi DL

Thanks for your reply. Yes I have run it in "safe mode" and it is
still
the
same.

As I said earlier, the security setup I have now for 2003 is exactly
the
same as before with XP 2002. Does 2003 operate in a different way to
2002XP.
The reason I didn't upgrade to 2007 was because it was reputed to be
slow
in
operation compared to previous versions.

"DL" wrote:

Presumably you've run MSUpdate and installed any critical Office
updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue (Your
AV/Security program maybe?)

"chesjak" wrote in message
news Hi

When I upgraded to office 2003 pro from XP pro I noticed that when I
start
any of the programmes withing Office. such as Excel and especially
Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds
after
the
outlook screen appears for me to be able to use it. I have to wait
for
the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same
security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards









  #8  
Old November 28th, 2008, 12:39 PM posted to microsoft.public.office.setup
DL
external usenet poster
 
Posts: 8,442
Default Why is outlook and office so slow???

When you upgrade from a pre 2003 version of outlook, even though you may
have uninstalled the earlier version, the new installation 'picks up' your
earlier data file and the outlook profile.
(The earlier data file has a size limitation, the default data file
(unicode) used by OL2003 or later doesnt have the limitation)
I'd suggest, with Outlook closed, you use the Mail Applet in the Control
Panel to create a new Profile - not copy - (make it the default) add a new
data file & add your accounts and test.
Once ok, within outlook, File OpenData File and open your old data file
(probably named outlook.pst)
Then in the folders view of outlook, copy mail & Contacts from this file to
the default set of Personal Folders

"chesjak" wrote in message
...
Hi DL

Personnel Folders File (97-2002)

What is that all about then
Regards

"DL" wrote:

Within Outlook, select Personal Folders, rt click Properties Advanced
What does it say for Format?

"chesjak" wrote in message
...
Hi DL

""When you upgraded did you create a new unicode pst or are you still
using
the old ansi code pst as your default?""


I am sorry, but in laymans terms, what do you mean?

I do know that when I upgraded, I saved all my file settings before I
deleted 2002 xp and then did a copletely new installation of 2003. I
then
re-introduced the saved file with all my settings into 2003.

regards


"DL" wrote:

I have run 2003 on a winxp PC 2gb ram with no problems & Vista PC also
One of the major causes of Outlook issues is third party addins and
intergrated AV
If you have any third party addins ensure they have been updated from
their
supplier.

When you upgraded did you create a new unicode pst or are you still
using
the old ansi code pst as your default?

"chesjak" wrote in message
...
Hi DL

Thanks for your reply. Yes I have run it in "safe mode" and it is
still
the
same.

As I said earlier, the security setup I have now for 2003 is exactly
the
same as before with XP 2002. Does 2003 operate in a different way to
2002XP.
The reason I didn't upgrade to 2007 was because it was reputed to be
slow
in
operation compared to previous versions.

"DL" wrote:

Presumably you've run MSUpdate and installed any critical Office
updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue
(Your
AV/Security program maybe?)

"chesjak" wrote in message
news Hi

When I upgraded to office 2003 pro from XP pro I noticed that
when I
start
any of the programmes withing Office. such as Excel and
especially
Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds
after
the
outlook screen appears for me to be able to use it. I have to
wait
for
the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same
security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards











  #9  
Old November 30th, 2008, 11:08 PM posted to microsoft.public.office.setup
KPM
external usenet poster
 
Posts: 9
Default Why is outlook and office so slow???

Hi--

I'm having the same problem as CHESJAK, I think, with my recent upgrade to
MS Office 2007. My Personal File Folder is labeled (97-2002)--I was able to
get that far with your kind instructions below. But then I am lost! I've
never created a new file (?) OR messed around with my Outlook .pst file.
Both make me very nervous. Can you expand on the instructions you have
provided, or refer me to a step-by-step MS article?

kpm



"DL" wrote:

When you upgrade from a pre 2003 version of outlook, even though you may
have uninstalled the earlier version, the new installation 'picks up' your
earlier data file and the outlook profile.
(The earlier data file has a size limitation, the default data file
(unicode) used by OL2003 or later doesnt have the limitation)
I'd suggest, with Outlook closed, you use the Mail Applet in the Control
Panel to create a new Profile - not copy - (make it the default) add a new
data file & add your accounts and test.
Once ok, within outlook, File OpenData File and open your old data file
(probably named outlook.pst)
Then in the folders view of outlook, copy mail & Contacts from this file to
the default set of Personal Folders

"chesjak" wrote in message
...
Hi DL

Personnel Folders File (97-2002)

What is that all about then
Regards

"DL" wrote:

Within Outlook, select Personal Folders, rt click Properties Advanced
What does it say for Format?

"chesjak" wrote in message
...
Hi DL

""When you upgraded did you create a new unicode pst or are you still
using
the old ansi code pst as your default?""


I am sorry, but in laymans terms, what do you mean?

I do know that when I upgraded, I saved all my file settings before I
deleted 2002 xp and then did a copletely new installation of 2003. I
then
re-introduced the saved file with all my settings into 2003.

regards


"DL" wrote:

I have run 2003 on a winxp PC 2gb ram with no problems & Vista PC also
One of the major causes of Outlook issues is third party addins and
intergrated AV
If you have any third party addins ensure they have been updated from
their
supplier.

When you upgraded did you create a new unicode pst or are you still
using
the old ansi code pst as your default?

"chesjak" wrote in message
...
Hi DL

Thanks for your reply. Yes I have run it in "safe mode" and it is
still
the
same.

As I said earlier, the security setup I have now for 2003 is exactly
the
same as before with XP 2002. Does 2003 operate in a different way to
2002XP.
The reason I didn't upgrade to 2007 was because it was reputed to be
slow
in
operation compared to previous versions.

"DL" wrote:

Presumably you've run MSUpdate and installed any critical Office
updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue
(Your
AV/Security program maybe?)

"chesjak" wrote in message
news Hi

When I upgraded to office 2003 pro from XP pro I noticed that
when I
start
any of the programmes withing Office. such as Excel and
especially
Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least 45seconds
after
the
outlook screen appears for me to be able to use it. I have to
wait
for
the
"hour glass" to change to the pointer before anything responds.

This was not the case with 2002 XP pro. I have exactly the same
security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards












  #10  
Old December 1st, 2008, 07:45 PM posted to microsoft.public.office.setup
DL
external usenet poster
 
Posts: 8,442
Default Why is outlook and office so slow???

http://www.outlook-tips.net/howto/profile.htm
see if the above helps to create the new profile with new data file
(NB You will need to have your account settings to hand)

Once done & tested,
Then in Outlook, FileOpenData File.......the next window should open at
the default data file location - select the origonal data file (probably
named outlook.pst, but you can check this from Persoanl Folders properties
in your current installation)

Then in the tree view of outlook (left pane) you will have a second set of
Personal Folders (toward the bottom)
Select a folder, eg Inbox, select all mail and drag it to the Inbox folder
of the Primary Personal Folders Inbox (Top of tree view)
Do this for all your mail folders.

"KPM" wrote in message
...
Hi--

I'm having the same problem as CHESJAK, I think, with my recent upgrade to
MS Office 2007. My Personal File Folder is labeled (97-2002)--I was able
to
get that far with your kind instructions below. But then I am lost! I've
never created a new file (?) OR messed around with my Outlook .pst file.
Both make me very nervous. Can you expand on the instructions you have
provided, or refer me to a step-by-step MS article?

kpm



"DL" wrote:

When you upgrade from a pre 2003 version of outlook, even though you may
have uninstalled the earlier version, the new installation 'picks up'
your
earlier data file and the outlook profile.
(The earlier data file has a size limitation, the default data file
(unicode) used by OL2003 or later doesnt have the limitation)
I'd suggest, with Outlook closed, you use the Mail Applet in the Control
Panel to create a new Profile - not copy - (make it the default) add a
new
data file & add your accounts and test.
Once ok, within outlook, File OpenData File and open your old data file
(probably named outlook.pst)
Then in the folders view of outlook, copy mail & Contacts from this file
to
the default set of Personal Folders

"chesjak" wrote in message
...
Hi DL

Personnel Folders File (97-2002)

What is that all about then
Regards

"DL" wrote:

Within Outlook, select Personal Folders, rt click Properties
Advanced
What does it say for Format?

"chesjak" wrote in message
...
Hi DL

""When you upgraded did you create a new unicode pst or are you
still
using
the old ansi code pst as your default?""


I am sorry, but in laymans terms, what do you mean?

I do know that when I upgraded, I saved all my file settings before
I
deleted 2002 xp and then did a copletely new installation of 2003.
I
then
re-introduced the saved file with all my settings into 2003.

regards


"DL" wrote:

I have run 2003 on a winxp PC 2gb ram with no problems & Vista PC
also
One of the major causes of Outlook issues is third party addins and
intergrated AV
If you have any third party addins ensure they have been updated
from
their
supplier.

When you upgraded did you create a new unicode pst or are you still
using
the old ansi code pst as your default?

"chesjak" wrote in message
...
Hi DL

Thanks for your reply. Yes I have run it in "safe mode" and it
is
still
the
same.

As I said earlier, the security setup I have now for 2003 is
exactly
the
same as before with XP 2002. Does 2003 operate in a different way
to
2002XP.
The reason I didn't upgrade to 2007 was because it was reputed to
be
slow
in
operation compared to previous versions.

"DL" wrote:

Presumably you've run MSUpdate and installed any critical Office
updates?
Boot your PC into Safe Mode, is it still slow?
If not it would appear a background program is causing the issue
(Your
AV/Security program maybe?)

"chesjak" wrote in message
news Hi

When I upgraded to office 2003 pro from XP pro I noticed that
when I
start
any of the programmes withing Office. such as Excel and
especially
Outlook
it
takes a long time to load.

For example when I open up Outlook, it takes at least
45seconds
after
the
outlook screen appears for me to be able to use it. I have to
wait
for
the
"hour glass" to change to the pointer before anything
responds.

This was not the case with 2002 XP pro. I have exactly the
same
security
setup as I always have had, so would asssume it is not that.

Can anyone help please.

Regards














 




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