Outlook 2003 Not Sending/Receiving Messages

Outlook is not sending the messages in my outbox, or receiving new messages.
When I hit 'send/receive', the progress box appears, but no progress is made.
It just sits there in haze. No error messages, either.

Initially, I noticed that when it sends/receives messages, the received
messages came in fine, but the sent ones didn't send. About the time I
noticed this was happening, I also noticed that Outlook was not synchronizing
when I started my computer, which it always did previously. A few minutes
later, it would no longer receive messages either.

Have been using Outlook 2003 on a new PC actively for a couple of months,
and used Outlook Express before then on my old PC. It is linked to my
Comcast email account and has worked fine until today. Running XP home,
service pack 2.

Would appreciate any advice.

Thanks,

Chris

I have a rather similar problem.

We run Outlook 2003 on XP Professional workstations on a Windows 2003 server
network, without Exchange, just standard POP3 accounts. Email adresses are
set up for users on our domain, .pst files are located on each user's
personal drive on the server.

We have a recurring problem where send/receive appears to operate, slowly,
but messages remain in the outbox. At the other end, recipients are receiving
multiple copies of the emails. The problem occurs mainly, but not
exclusively, with messages containing attachments.

The account settings test works fine - test messages are both sent and
received normally.

Any clues as to how to fix would be greatly appreciated.




"opieandy" wrote:

Outlook is not sending the messages in my outbox, or receiving new messages.
When I hit 'send/receive', the progress box appears, but no progress is made.
It just sits there in haze. No error messages, either.

Initially, I noticed that when it sends/receives messages, the received
messages came in fine, but the sent ones didn't send. About the time I
noticed this was happening, I also noticed that Outlook was not synchronizing
when I started my computer, which it always did previously. A few minutes
later, it would no longer receive messages either.

Have been using Outlook 2003 on a new PC actively for a couple of months,
and used Outlook Express before then on my old PC. It is linked to my
Comcast email account and has worked fine until today. Running XP home,
service pack 2.

Would appreciate any advice.

Thanks,

Chris

Just wanted to post that I solved my problem with the classic re-boot
solution and it works fine now. That is, after spending 30 minutes on the
phone with Comcast (28 of that on hold, after I had spoken to 2 people and
asked for a supervisor, which apparently wasn't going to happen, so now I
need to report the person who left me in limbo), who claimed they don't
"support" Outlook 2003. Funny, they sure do have plenty of instructions on
their website as to how one can link Outlook 2003 to their Comcast email
account.

If I may continue to rant for a moment, Microsoft should be the one
providing lots of technical support, since their products affect 99% of what
goes on with my computer, and it's extremely frustrating anytime you have two
vendors' programs that could potentially impact an issue, because both want
to point the finger at the other. 95% of the time, the issue has been with
Microsoft's products, but I would have to pay a fee to speak to someone there.

Thanks for listening.

Chris


"wanderingbursar" wrote:

I have a rather similar problem.

We run Outlook 2003 on XP Professional workstations on a Windows 2003 server
network, without Exchange, just standard POP3 accounts. Email adresses are
set up for users on our domain, .pst files are located on each user's
personal drive on the server.

We have a recurring problem where send/receive appears to operate, slowly,
but messages remain in the outbox. At the other end, recipients are receiving
multiple copies of the emails. The problem occurs mainly, but not
exclusively, with messages containing attachments.

The account settings test works fine - test messages are both sent and
received normally.

Any clues as to how to fix would be greatly appreciated.




"opieandy" wrote:

Outlook is not sending the messages in my outbox, or receiving new messages.
When I hit 'send/receive', the progress box appears, but no progress is made.
It just sits there in haze. No error messages, either.

Initially, I noticed that when it sends/receives messages, the received
messages came in fine, but the sent ones didn't send. About the time I
noticed this was happening, I also noticed that Outlook was not synchronizing
when I started my computer, which it always did previously. A few minutes
later, it would no longer receive messages either.

Have been using Outlook 2003 on a new PC actively for a couple of months,
and used Outlook Express before then on my old PC. It is linked to my
Comcast email account and has worked fine until today. Running XP home,
service pack 2.

Would appreciate any advice.

Thanks,

Chris

I am also having trouble with Comcast and Outlook 2003 (Windows XP) but have
not been able to resolve it. I connect through a LAN, my PDA connects
through and receives email without a hitch (Versamail) but I cannot get
Outlook to send or receive. The Outlook error when running "test account
settings" is that the server is located but won't respond. Also it seems to
open and leave Word running/not responding even though you can't see it on
the Window Task Manager; and causes the Microsoft printer spooler to keep
trying incessantly to connect to the internet. Could you please tell me how
you were able to get Comcast set up? Thanks.

"opieandy" wrote:

Just wanted to post that I solved my problem with the classic re-boot
solution and it works fine now. That is, after spending 30 minutes on the
phone with Comcast (28 of that on hold, after I had spoken to 2 people and
asked for a supervisor, which apparently wasn't going to happen, so now I
need to report the person who left me in limbo), who claimed they don't
"support" Outlook 2003. Funny, they sure do have plenty of instructions on
their website as to how one can link Outlook 2003 to their Comcast email
account.

If I may continue to rant for a moment, Microsoft should be the one
providing lots of technical support, since their products affect 99% of what
goes on with my computer, and it's extremely frustrating anytime you have two
vendors' programs that could potentially impact an issue, because both want
to point the finger at the other. 95% of the time, the issue has been with
Microsoft's products, but I would have to pay a fee to speak to someone there.

Thanks for listening.

Chris


"wanderingbursar" wrote:

I have a rather similar problem.

We run Outlook 2003 on XP Professional workstations on a Windows 2003 server
network, without Exchange, just standard POP3 accounts. Email adresses are
set up for users on our domain, .pst files are located on each user's
personal drive on the server.

We have a recurring problem where send/receive appears to operate, slowly,
but messages remain in the outbox. At the other end, recipients are receiving
multiple copies of the emails. The problem occurs mainly, but not
exclusively, with messages containing attachments.

The account settings test works fine - test messages are both sent and
received normally.

Any clues as to how to fix would be greatly appreciated.




"opieandy" wrote:

Outlook is not sending the messages in my outbox, or receiving new messages.
When I hit 'send/receive', the progress box appears, but no progress is made.
It just sits there in haze. No error messages, either.

Initially, I noticed that when it sends/receives messages, the received
messages came in fine, but the sent ones didn't send. About the time I
noticed this was happening, I also noticed that Outlook was not synchronizing
when I started my computer, which it always did previously. A few minutes
later, it would no longer receive messages either.

Have been using Outlook 2003 on a new PC actively for a couple of months,
and used Outlook Express before then on my old PC. It is linked to my
Comcast email account and has worked fine until today. Running XP home,
service pack 2.

Would appreciate any advice.

Thanks,

Chris