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OE not recognising internet connection



 
 
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  #1  
Old November 4th, 2006, 11:48 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mike E
external usenet poster
 
Posts: 5
Default OE not recognising internet connection

My ISP has just upgraded the speed on broadband connections and as a result
my pci modem wasnt working properly.I now have an external router using an
ethernet connection and is set up so that as soon as a user logs on then you
are on line.No dial-up.This works fine for IE but when I open OE the dial-up
connection window appears wanting to connect via dial-up even though I am
already on line.To further complicate things I just found out that this is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis
  #2  
Old November 5th, 2006, 12:29 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 533
Default OE not recognising internet connection

Have you contacted the ISP or reviewed the info concerning the update at
their website? Most updates of that nature require a reboot following the
intstallation of the upgrade. Have you rebooted? As to why other users are
not having the same problem, maybe your ISP will have an answer for that
also. Maybe it's because you're on the bottom of the world in Oz G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and as a
result
my pci modem wasnt working properly.I now have an external router using an
ethernet connection and is set up so that as soon as a user logs on then
you
are on line.No dial-up.This works fine for IE but when I open OE the
dial-up
connection window appears wanting to connect via dial-up even though I am
already on line.To further complicate things I just found out that this is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis


  #3  
Old November 5th, 2006, 12:42 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mike E
external usenet poster
 
Posts: 5
Default OE not recognising internet connection

Not OZ. NZ actually.Yes to reboot, no to contacting ISP.Their tech support
doesnt work on Sundays.I was hoping someone here would have an insight as it
appears to me to be a problem specific to this machine.XP SP2 by the way.
--
Mike Ellis


"Jim Pickering" wrote:

Have you contacted the ISP or reviewed the info concerning the update at
their website? Most updates of that nature require a reboot following the
intstallation of the upgrade. Have you rebooted? As to why other users are
not having the same problem, maybe your ISP will have an answer for that
also. Maybe it's because you're on the bottom of the world in Oz G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and as a
result
my pci modem wasnt working properly.I now have an external router using an
ethernet connection and is set up so that as soon as a user logs on then
you
are on line.No dial-up.This works fine for IE but when I open OE the
dial-up
connection window appears wanting to connect via dial-up even though I am
already on line.To further complicate things I just found out that this is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis



  #4  
Old November 5th, 2006, 02:48 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Richard in AZ
external usenet poster
 
Posts: 271
Default OE not recognising internet connection

In the Connection section of the Account Properties, do you have it set to connect via a dial-up
link or "any available" link?

"Mike E" wrote in message
...
Not OZ. NZ actually.Yes to reboot, no to contacting ISP.Their tech support
doesnt work on Sundays.I was hoping someone here would have an insight as it
appears to me to be a problem specific to this machine.XP SP2 by the way.
--
Mike Ellis


"Jim Pickering" wrote:

Have you contacted the ISP or reviewed the info concerning the update at
their website? Most updates of that nature require a reboot following the
intstallation of the upgrade. Have you rebooted? As to why other users are
not having the same problem, maybe your ISP will have an answer for that
also. Maybe it's because you're on the bottom of the world in Oz G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and as a
result
my pci modem wasnt working properly.I now have an external router using an
ethernet connection and is set up so that as soon as a user logs on then
you
are on line.No dial-up.This works fine for IE but when I open OE the
dial-up
connection window appears wanting to connect via dial-up even though I am
already on line.To further complicate things I just found out that this is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis





  #5  
Old November 5th, 2006, 03:53 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 533
Default OE not recognising internet connection

Mike: Have you looked at the Connection tab on OEs menu, Tools/Options to
make sure that there is nothing checked on that page? Sorry to hear your
ISP doesn't work on the weekend. Also check in IEs menu that nothing is
calling for a dialup connection. (Tools/Internet Options/Connection tab and
make sure that 'Never dial a connection' is set. Good luck.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Mike E" wrote in message
...
Not OZ. NZ actually.Yes to reboot, no to contacting ISP.Their tech support
doesnt work on Sundays.I was hoping someone here would have an insight as
it
appears to me to be a problem specific to this machine.XP SP2 by the way.
--
Mike Ellis


"Jim Pickering" wrote:

Have you contacted the ISP or reviewed the info concerning the update at
their website? Most updates of that nature require a reboot following
the
intstallation of the upgrade. Have you rebooted? As to why other users
are
not having the same problem, maybe your ISP will have an answer for that
also. Maybe it's because you're on the bottom of the world in Oz G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and as a
result
my pci modem wasnt working properly.I now have an external router using
an
ethernet connection and is set up so that as soon as a user logs on
then
you
are on line.No dial-up.This works fine for IE but when I open OE the
dial-up
connection window appears wanting to connect via dial-up even though I
am
already on line.To further complicate things I just found out that this
is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis




  #6  
Old November 5th, 2006, 04:00 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mike E
external usenet poster
 
Posts: 5
Default OE not recognising internet connection

It is set to any available although when this problem started it was still
set to the dial up connection,but this did not stop the other accounts from
accessing OE.On further investigation it is just my account that this is
happening with.One of the other accounts is admin as well and the other three
are limited but OE is working fine on all of them.Is this beyond strange or
what?Of course the connection settings for IE and OE should be universal for
every user so why is this only happening on my account?
--
Mike Ellis


"Richard in AZ" wrote:

In the Connection section of the Account Properties, do you have it set to connect via a dial-up
link or "any available" link?

"Mike E" wrote in message
...
Not OZ. NZ actually.Yes to reboot, no to contacting ISP.Their tech support
doesnt work on Sundays.I was hoping someone here would have an insight as it
appears to me to be a problem specific to this machine.XP SP2 by the way.
--
Mike Ellis


"Jim Pickering" wrote:

Have you contacted the ISP or reviewed the info concerning the update at
their website? Most updates of that nature require a reboot following the
intstallation of the upgrade. Have you rebooted? As to why other users are
not having the same problem, maybe your ISP will have an answer for that
also. Maybe it's because you're on the bottom of the world in Oz G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and as a
result
my pci modem wasnt working properly.I now have an external router using an
ethernet connection and is set up so that as soon as a user logs on then
you
are on line.No dial-up.This works fine for IE but when I open OE the
dial-up
connection window appears wanting to connect via dial-up even though I am
already on line.To further complicate things I just found out that this is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis





  #7  
Old November 5th, 2006, 04:25 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mike E
external usenet poster
 
Posts: 5
Default OE not recognising internet connection

Jim, yes I have checked that.Did you read my reply to Richard?As I said
there, these settings should be universal but it is still just my account
where there is a problem.I have been through all the accounts checking the
settings but they are all the same.At the moment the only possible solution
that comes to mind is setting up a new account that I can use and deleting
the existing one.Not very enthusiatic about this of course.
--
Mike Ellis


"Jim Pickering" wrote:

Mike: Have you looked at the Connection tab on OEs menu, Tools/Options to
make sure that there is nothing checked on that page? Sorry to hear your
ISP doesn't work on the weekend. Also check in IEs menu that nothing is
calling for a dialup connection. (Tools/Internet Options/Connection tab and
make sure that 'Never dial a connection' is set. Good luck.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Mike E" wrote in message
...
Not OZ. NZ actually.Yes to reboot, no to contacting ISP.Their tech support
doesnt work on Sundays.I was hoping someone here would have an insight as
it
appears to me to be a problem specific to this machine.XP SP2 by the way.
--
Mike Ellis


"Jim Pickering" wrote:

Have you contacted the ISP or reviewed the info concerning the update at
their website? Most updates of that nature require a reboot following
the
intstallation of the upgrade. Have you rebooted? As to why other users
are
not having the same problem, maybe your ISP will have an answer for that
also. Maybe it's because you're on the bottom of the world in Oz G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and as a
result
my pci modem wasnt working properly.I now have an external router using
an
ethernet connection and is set up so that as soon as a user logs on
then
you
are on line.No dial-up.This works fine for IE but when I open OE the
dial-up
connection window appears wanting to connect via dial-up even though I
am
already on line.To further complicate things I just found out that this
is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis




  #8  
Old November 5th, 2006, 05:32 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Richard in AZ
external usenet poster
 
Posts: 271
Default OE not recognising internet connection


"Mike E" wrote in message
...
Jim, yes I have checked that.Did you read my reply to Richard?As I said
there, these settings should be universal but it is still just my account
where there is a problem.I have been through all the accounts checking the
settings but they are all the same.At the moment the only possible solution
that comes to mind is setting up a new account that I can use and deleting
the existing one.Not very enthusiatic about this of course.
--
Mike Ellis


"Jim Pickering" wrote:

Mike: Have you looked at the Connection tab on OEs menu, Tools/Options to
make sure that there is nothing checked on that page? Sorry to hear your
ISP doesn't work on the weekend. Also check in IEs menu that nothing is
calling for a dialup connection. (Tools/Internet Options/Connection tab and
make sure that 'Never dial a connection' is set. Good luck.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Mike E" wrote in message
...
Not OZ. NZ actually.Yes to reboot, no to contacting ISP.Their tech support
doesnt work on Sundays.I was hoping someone here would have an insight as
it
appears to me to be a problem specific to this machine.XP SP2 by the way.
--
Mike Ellis


"Jim Pickering" wrote:

Have you contacted the ISP or reviewed the info concerning the update at
their website? Most updates of that nature require a reboot following
the
intstallation of the upgrade. Have you rebooted? As to why other users
are
not having the same problem, maybe your ISP will have an answer for that
also. Maybe it's because you're on the bottom of the world in Oz G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and as a
result
my pci modem wasnt working properly.I now have an external router using
an
ethernet connection and is set up so that as soon as a user logs on
then
you
are on line.No dial-up.This works fine for IE but when I open OE the
dial-up
connection window appears wanting to connect via dial-up even though I
am
already on line.To further complicate things I just found out that this
is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis



You might try setting up a new identity first. A corrupted identity can cause all sorts of weird
problems.
The new identity can use the existing account.


  #9  
Old November 5th, 2006, 09:05 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mike E
external usenet poster
 
Posts: 5
Default OE not recognising internet connection

Richard and Jim,
Thanks for your input but the problem has resolved itsself.This morning OE
was working fine on my account without me making any changes since my last
post.I still dont understand why it happened in the first place or how it
became 'fixed' but as long as it keeps working ok I will just leave it at
that.
--
Mike Ellis


"Richard in AZ" wrote:


"Mike E" wrote in message
...
Jim, yes I have checked that.Did you read my reply to Richard?As I said
there, these settings should be universal but it is still just my account
where there is a problem.I have been through all the accounts checking the
settings but they are all the same.At the moment the only possible solution
that comes to mind is setting up a new account that I can use and deleting
the existing one.Not very enthusiatic about this of course.
--
Mike Ellis


"Jim Pickering" wrote:

Mike: Have you looked at the Connection tab on OEs menu, Tools/Options to
make sure that there is nothing checked on that page? Sorry to hear your
ISP doesn't work on the weekend. Also check in IEs menu that nothing is
calling for a dialup connection. (Tools/Internet Options/Connection tab and
make sure that 'Never dial a connection' is set. Good luck.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"Mike E" wrote in message
...
Not OZ. NZ actually.Yes to reboot, no to contacting ISP.Their tech support
doesnt work on Sundays.I was hoping someone here would have an insight as
it
appears to me to be a problem specific to this machine.XP SP2 by the way.
--
Mike Ellis


"Jim Pickering" wrote:

Have you contacted the ISP or reviewed the info concerning the update at
their website? Most updates of that nature require a reboot following
the
intstallation of the upgrade. Have you rebooted? As to why other users
are
not having the same problem, maybe your ISP will have an answer for that
also. Maybe it's because you're on the bottom of the world in Oz G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and as a
result
my pci modem wasnt working properly.I now have an external router using
an
ethernet connection and is set up so that as soon as a user logs on
then
you
are on line.No dial-up.This works fine for IE but when I open OE the
dial-up
connection window appears wanting to connect via dial-up even though I
am
already on line.To further complicate things I just found out that this
is
only happening on my account(admin).The other users are not having this
problem and OE is working fine on their accounts.Any thoughts anyone?
--
Mike Ellis



You might try setting up a new identity first. A corrupted identity can cause all sorts of weird
problems.
The new identity can use the existing account.



  #10  
Old November 5th, 2006, 11:19 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 533
Default OE not recognising internet connection

Glad to hear it's now working Mike. Let's hope it stays that way. Thanks
for the feedback.
--
Jim Pickering, MVP, Windows Mail Apps



"Mike E" wrote in message
...
Richard and Jim,
Thanks for your input but the problem has resolved itsself.This morning OE
was working fine on my account without me making any changes since my last
post.I still dont understand why it happened in the first place or how it
became 'fixed' but as long as it keeps working ok I will just leave it at
that.
--
Mike Ellis


"Richard in AZ" wrote:


"Mike E" wrote in message
...
Jim, yes I have checked that.Did you read my reply to Richard?As I said
there, these settings should be universal but it is still just my
account
where there is a problem.I have been through all the accounts checking
the
settings but they are all the same.At the moment the only possible
solution
that comes to mind is setting up a new account that I can use and
deleting
the existing one.Not very enthusiatic about this of course.
--
Mike Ellis


"Jim Pickering" wrote:

Mike: Have you looked at the Connection tab on OEs menu,
Tools/Options to
make sure that there is nothing checked on that page? Sorry to hear
your
ISP doesn't work on the weekend. Also check in IEs menu that nothing
is
calling for a dialup connection. (Tools/Internet Options/Connection
tab and
make sure that 'Never dial a connection' is set. Good luck.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped.




"Mike E" wrote in message
...
Not OZ. NZ actually.Yes to reboot, no to contacting ISP.Their tech
support
doesnt work on Sundays.I was hoping someone here would have an
insight as
it
appears to me to be a problem specific to this machine.XP SP2 by the
way.
--
Mike Ellis


"Jim Pickering" wrote:

Have you contacted the ISP or reviewed the info concerning the
update at
their website? Most updates of that nature require a reboot
following
the
intstallation of the upgrade. Have you rebooted? As to why other
users
are
not having the same problem, maybe your ISP will have an answer for
that
also. Maybe it's because you're on the bottom of the world in Oz
G.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped.






"Mike E" wrote in message
...
My ISP has just upgraded the speed on broadband connections and
as a
result
my pci modem wasnt working properly.I now have an external router
using
an
ethernet connection and is set up so that as soon as a user logs
on
then
you
are on line.No dial-up.This works fine for IE but when I open OE
the
dial-up
connection window appears wanting to connect via dial-up even
though I
am
already on line.To further complicate things I just found out
that this
is
only happening on my account(admin).The other users are not
having this
problem and OE is working fine on their accounts.Any thoughts
anyone?
--
Mike Ellis



You might try setting up a new identity first. A corrupted identity can
cause all sorts of weird
problems.
The new identity can use the existing account.




 




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