Why is text missing from Outlook email?

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

Are you using an add-in that checks incoming e-mail before Outlook gets it,
like a virusscanner or an anti-spam filter? These add-ins could have caused
the issue.
Please let me know your version of Outlook and whether or not you're using
POP3 or Exchange or IMAP. The information would help.

--
K. Orland
Thoughts lead on to purposes; purposes go forth in action; actions form
habits; habits decide character; and character fixes our destiny


"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

Zincman wrote:

The text from the body of emails (strangely not all) is missing. The
text is on the ISP's server but vanishes on download. Has anybody any
clues on this one? Thanks.

I've heard of it happening when there are add-ins to Outlook in use, like
anti-spam or -virus scanners that scan incoming mail.
--
Brian Tillman

Also check your View, Encoding settings in the blank emails.

"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

I have had, and continue to have this problem. I have been unable to resolve
it for several weeks, now, in spite of the solution I've seen posted below
regarding the encoding of messages.

I'm curious to know two things from the person who implemented the encoding
solution:

1) How did you implement Western Europe encoding in Outlook--on a per
message or default encoding basis for all messages?
2) Is everyone who has this problem running Mozilla as their default web
browser?

"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

I just re-installed outlook connector for MSN and that seems to have resolved
the issue.

"Rick Haelig" wrote:

I have had, and continue to have this problem. I have been unable to resolve
it for several weeks, now, in spite of the solution I've seen posted below
regarding the encoding of messages.

I'm curious to know two things from the person who implemented the encoding
solution:

1) How did you implement Western Europe encoding in Outlook--on a per
message or default encoding basis for all messages?
2) Is everyone who has this problem running Mozilla as their default web
browser?

"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

I had the same problem. Turns out it was my theme selection. Dark
background and white text. Once I switched to "no theme" and restarted
Outlook, there was the text for my incoming mail! This is done in the
"compose mail" window: Format theme... (no theme)

Or, try these steps: Tools Options... Mail Format Fonts... when
composing and reading plain text (this was set to white font)

Hope this helps. I was forwarding my email to another account so I could
read it, so I knew it was something in Outllook.



"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

I am not using Mozilla and I have same problem - I use internet explorer.

"Rick Haelig" wrote:

I have had, and continue to have this problem. I have been unable to resolve
it for several weeks, now, in spite of the solution I've seen posted below
regarding the encoding of messages.

I'm curious to know two things from the person who implemented the encoding
solution:

1) How did you implement Western Europe encoding in Outlook--on a per
message or default encoding basis for all messages?
2) Is everyone who has this problem running Mozilla as their default web
browser?

"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

I have the same problem. Can't read any reseived emails exept download for
internet. What I write in new email is gone whwn I'm sending them. Going out
blank.
Any who knows what to do? :-)



"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

DC wrote:
I have the same problem. Can't read any reseived emails exept download for
internet. What I write in new email is gone whwn I'm sending them. Going out
blank.
Any who knows what to do? :-)



"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

I have the same problem, with one exception. I have a signature in
Outlook. When I open the email to send out, part of the email is in a
white font. I correct it before it goes out. When I get a reply back
on my email and start to reply back to the individual it turns white
again when I hit enter. I have tried some of the suggests -- one did
work for a short time.