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continual OE5 error



 
 
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  #1  
Old May 7th, 2004, 03:16 PM
Rich
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Posts: n/a
Default continual OE5 error

I did a recent installation of IE55sp2 in Win98SE.
Problem is that I'm getting an ongoing error message everytime I try to
start OE5. It says:
The Address Book failed to load. Outlook Express is incorrectly configured,
please re-install.

After this message appears, OE5 loads. So I try to access the inbox folder
an I get:
There was an error opening this message. An error has occurred.

I have reinstalled OE5 three times now and I get the same message.... even
after re-installing the entire IE55sp2 files! The source files I'm using are
reliable because I have used them numerous times off of a CD in the past.
Any helpful thoughts on this? TIA

ps: (IE55 is working fine btw)



  #3  
Old May 7th, 2004, 04:17 PM
Frank Saunders, MS-MVP IE/OE
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Posts: n/a
Default continual OE5 error

"Rich" wrote in message

I did a recent installation of IE55sp2 in Win98SE.
Problem is that I'm getting an ongoing error message everytime I try
to start OE5. It says:
The Address Book failed to load. Outlook Express is incorrectly
configured, please re-install.

After this message appears, OE5 loads. So I try to access the inbox
folder an I get:
There was an error opening this message. An error has occurred.

I have reinstalled OE5 three times now and I get the same message....
even after re-installing the entire IE55sp2 files! The source files
I'm using are reliable because I have used them numerous times off of
a CD in the past. Any helpful thoughts on this? TIA

ps: (IE55 is working fine btw)


Address Book Does Not Load
http://support.microsoft.com/?kbid=274745

Address Book Failed to Load
http://support.microsoft.com/?kbid=269777

Address Book Failed to Load, Outlook Express Is...: It also applies to IE6
http://support.microsoft.com/?kbid=191946

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


  #4  
Old May 9th, 2004, 12:27 AM
Rich
external usenet poster
 
Posts: n/a
Default continual OE5 error

Frank, about your options you provided he
The link http://support.microsoft.com/?kbid=269777 didn't provide the
right answer since the check box was already checked off.
But http://support.microsoft.com/?kbid=274745 worked!
I removed the wab5 registry key as instructed, reinstalled OE5 and now the
address book loads and works like a charm.
Many thanks for your research and extra effort! :-)

Frank Saunders, MS-MVP IE/OE wrote in message
...
"Rich" wrote in message

I did a recent installation of IE55sp2 in Win98SE.
Problem is that I'm getting an ongoing error message everytime I try
to start OE5. It says:
The Address Book failed to load. Outlook Express is incorrectly
configured, please re-install.

After this message appears, OE5 loads. So I try to access the inbox
folder an I get:
There was an error opening this message. An error has occurred.

I have reinstalled OE5 three times now and I get the same message....
even after re-installing the entire IE55sp2 files! The source files
I'm using are reliable because I have used them numerous times off of
a CD in the past. Any helpful thoughts on this? TIA

ps: (IE55 is working fine btw)


Address Book Does Not Load
http://support.microsoft.com/?kbid=274745

Address Book Failed to Load
http://support.microsoft.com/?kbid=269777

Address Book Failed to Load, Outlook Express Is...: It also applies to IE6
http://support.microsoft.com/?kbid=191946

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/




  #5  
Old May 9th, 2004, 10:38 AM
Frank Saunders, MS-MVP IE/OE
external usenet poster
 
Posts: n/a
Default continual OE5 error

"Rich" wrote in message

Frank, about your options you provided he
The link http://support.microsoft.com/?kbid=269777 didn't provide
the right answer since the check box was already checked off.
But http://support.microsoft.com/?kbid=274745 worked!
I removed the wab5 registry key as instructed, reinstalled OE5 and
now the address book loads and works like a charm.
Many thanks for your research and extra effort! :-)


Thanks for the feedback.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


 




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