Fax Number Not Displaying

Outlook XP has suddenly stopped displaying all contacts fax numbers in the
"select names" window when attempting to "send new message" to a contacts fax
number via the fax console.

I have tried updating windows xp & office; I ran detect and repair and found
nothing; I ran a scan for malicious software but found none; I have confirmed
that the "Fax Mail Transport" account seems to be present and properly
configured; I have checked the "Fax Printer Configuration" properties which
seem to be ok; and I repaired MS office xp installation... all to no avail.

Any ideas would be appreciated.

State the changes you made just before "suddenly."
State the program that is the default Contacts Manager for your operating
system.
State whether your fax recipients appear as they should in your Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
Outlook XP has suddenly stopped displaying all contacts fax numbers in the
"select names" window when attempting to "send new message" to a contacts
fax
number via the fax console.

I have tried updating windows xp & office; I ran detect and repair and
found
nothing; I ran a scan for malicious software but found none; I have
confirmed
that the "Fax Mail Transport" account seems to be present and properly
configured; I have checked the "Fax Printer Configuration" properties
which
seem to be ok; and I repaired MS office xp installation... all to no
avail.

Any ideas would be appreciated.

The computer seems to have slowed down a bit over the last several months
since I added a 2nd flat screen monitor on my dual monitor video card.
Sometimes the sysmem or some programs have become unresponsive, which may be
caused in part by simultaneously running too many programs. During the
previous week I had 2 hardware/software installations fail; Power Chute for
my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
installations, removed the hardware, and restored the computer system to it's
previous state.

My default contact manager is outlook xp.

Yes the Business Fax and/or Home Fax numbers appear normal in the Contact
window of all contacts reviewed.



"Russ Valentine [MVP-Outlook]" wrote:

State the changes you made just before "suddenly."
State the program that is the default Contacts Manager for your operating
system.
State whether your fax recipients appear as they should in your Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
Outlook XP has suddenly stopped displaying all contacts fax numbers in the
"select names" window when attempting to "send new message" to a contacts
fax
number via the fax console.

I have tried updating windows xp & office; I ran detect and repair and
found
nothing; I ran a scan for malicious software but found none; I have
confirmed
that the "Fax Mail Transport" account seems to be present and properly
configured; I have checked the "Fax Printer Configuration" properties
which
seem to be ok; and I repaired MS office xp installation... all to no
avail.

Any ideas would be appreciated.

But I still need you to check how the Outlook Address Book appears, not the
Contacts Folder.
I have a hunch your Outlook Address Book got corrupted with all these
crashes and system restores.
When you examine
Tools E-mail accounts View or change existing directories or address
books Outlook Address Book Change.
how many Contact Folders do you see there?
Are all fax numbers missing from the address book in XP fax, or only some?
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
The computer seems to have slowed down a bit over the last several months
since I added a 2nd flat screen monitor on my dual monitor video card.
Sometimes the sysmem or some programs have become unresponsive, which may
be
caused in part by simultaneously running too many programs. During the
previous week I had 2 hardware/software installations fail; Power Chute
for
my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
installations, removed the hardware, and restored the computer system to
it's
previous state.

My default contact manager is outlook xp.

Yes the Business Fax and/or Home Fax numbers appear normal in the Contact
window of all contacts reviewed.



"Russ Valentine [MVP-Outlook]" wrote:

State the changes you made just before "suddenly."
State the program that is the default Contacts Manager for your operating
system.
State whether your fax recipients appear as they should in your Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
Outlook XP has suddenly stopped displaying all contacts fax numbers in
the
"select names" window when attempting to "send new message" to a
contacts
fax
number via the fax console.

I have tried updating windows xp & office; I ran detect and repair and
found
nothing; I ran a scan for malicious software but found none; I have
confirmed
that the "Fax Mail Transport" account seems to be present and properly
configured; I have checked the "Fax Printer Configuration" properties
which
seem to be ok; and I repaired MS office xp installation... all to no
avail.

Any ideas would be appreciated.

Contacts: Personal Folders is the only one listed.

Fax numbers are missing only for those contacts who have email addresses. If
a contact has a fax number and no email then the fax number displays.


"Russ Valentine [MVP-Outlook]" wrote:

But I still need you to check how the Outlook Address Book appears, not the
Contacts Folder.
I have a hunch your Outlook Address Book got corrupted with all these
crashes and system restores.
When you examine
Tools E-mail accounts View or change existing directories or address
books Outlook Address Book Change.
how many Contact Folders do you see there?
Are all fax numbers missing from the address book in XP fax, or only some?
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
The computer seems to have slowed down a bit over the last several months
since I added a 2nd flat screen monitor on my dual monitor video card.
Sometimes the sysmem or some programs have become unresponsive, which may
be
caused in part by simultaneously running too many programs. During the
previous week I had 2 hardware/software installations fail; Power Chute
for
my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
installations, removed the hardware, and restored the computer system to
it's
previous state.

My default contact manager is outlook xp.

Yes the Business Fax and/or Home Fax numbers appear normal in the Contact
window of all contacts reviewed.



"Russ Valentine [MVP-Outlook]" wrote:

State the changes you made just before "suddenly."
State the program that is the default Contacts Manager for your operating
system.
State whether your fax recipients appear as they should in your Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
Outlook XP has suddenly stopped displaying all contacts fax numbers in
the
"select names" window when attempting to "send new message" to a
contacts
fax
number via the fax console.

I have tried updating windows xp & office; I ran detect and repair and
found
nothing; I ran a scan for malicious software but found none; I have
confirmed
that the "Fax Mail Transport" account seems to be present and properly
configured; I have checked the "Fax Printer Configuration" properties
which
seem to be ok; and I repaired MS office xp installation... all to no
avail.

Any ideas would be appreciated.

Now that is truly inexplicable and inconsistent with how the Outlook Address
Book works.
Please recheck your findings.
State whether these fax numbers ever appeared and whether you are now
referring to the Outlook Address Book or the Address Book you invoke from
the Fax Wizard.
Open a Contact Record whose fax number is failing to appear and verify that
the Contact has a valid, resolved fax number in a fax field.
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
Contacts: Personal Folders is the only one listed.

Fax numbers are missing only for those contacts who have email addresses.
If
a contact has a fax number and no email then the fax number displays.


"Russ Valentine [MVP-Outlook]" wrote:

But I still need you to check how the Outlook Address Book appears, not
the
Contacts Folder.
I have a hunch your Outlook Address Book got corrupted with all these
crashes and system restores.
When you examine
Tools E-mail accounts View or change existing directories or address
books Outlook Address Book Change.
how many Contact Folders do you see there?
Are all fax numbers missing from the address book in XP fax, or only
some?
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
The computer seems to have slowed down a bit over the last several
months
since I added a 2nd flat screen monitor on my dual monitor video card.
Sometimes the sysmem or some programs have become unresponsive, which
may
be
caused in part by simultaneously running too many programs. During the
previous week I had 2 hardware/software installations fail; Power Chute
for
my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
installations, removed the hardware, and restored the computer system
to
it's
previous state.

My default contact manager is outlook xp.

Yes the Business Fax and/or Home Fax numbers appear normal in the
Contact
window of all contacts reviewed.



"Russ Valentine [MVP-Outlook]" wrote:

State the changes you made just before "suddenly."
State the program that is the default Contacts Manager for your
operating
system.
State whether your fax recipients appear as they should in your
Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]
"ctc" wrote in message
...
Outlook XP has suddenly stopped displaying all contacts fax numbers
in
the
"select names" window when attempting to "send new message" to a
contacts
fax
number via the fax console.

I have tried updating windows xp & office; I ran detect and repair
and
found
nothing; I ran a scan for malicious software but found none; I have
confirmed
that the "Fax Mail Transport" account seems to be present and
properly
configured; I have checked the "Fax Printer Configuration"
properties
which
seem to be ok; and I repaired MS office xp installation... all to no
avail.

Any ideas would be appreciated.