OE6: outlook express paperclip icon in message header is missing

" Screaming Eagles 101" wrote in message
...
Hi,
in my overview of messages I see different messages with an attachment,
but when I select them to see them in my preview pane the paperclip
icon in the upper right corner of the message header is not there...
--
Filip

Hi Filip,

I only have one email that came with an attachment. In the list of messages
in the top overview pane, there is a paperclip to the left of the item. In
the preview pane below, there is NO paperclip in the upper right because my
anti-virus eliminated the attachment, which contained "virus Win32/Swen.A
worm". (It purported to be an update from Microsoft, on the same day of the
month that Microsoft releases updates. Very sneaky! Microsoft does NOT send
update files by email.) That is one reason why an email would not show a
paperclip in the preview pane. The Overview pane sees that an attachment is
indicated in the header and shows the paperclip to the left. The Preview
pane does not see a valid attachment, so it does not show a paperclip in the
upper right.

Another possibility in OE is this menu item:
Tools Options Security (tab)[*] Do not allow attachments to be saved or opened that could potentially be
a virus.

Having that item checked would block any form of executable files. In your
later messages you gave an example of one attachment with a ".pps" file
extension. I'm not familiar with Power Point Show files, as to whether they
can write to disk files. The new ".ppsm" extension is a macro enabled file
type, so potentially could contain a macro virus. I'm not sure if OE makes
its own determination of what file types could potentially be unsafe, or
whether it relies on the security settings in Internet Explorer. Did you
recently upgrade to a new IE version when the paperclips vanished? (There
was a cumulative security update for Internet Explorer versions 6, 7, 8
earlier in June 2009.) OE uses IE for rendering the html in email messages,
and IE uses OE for saving and displaying MHT (MIME encoded versions of HTML
web pages) files. There are probably other interconnections between the two.

For test purposes, I have attached a "Have a nice day" text file to this
message. While this message is still in the Drafts folder, the big paperclip
is displaying in the Preview pane. I clicked the paperclip and can either
open "Test01.txt (84 bytes)" or "Save Attachments". I opened it, and while
open, did a file search for "Test01.txt", with these results:

1. A "Test01.txt" shortcut in the "Recent" documents folder
2. The original file: C:\Attach\Test01.txt
3. The opened file in folder: "My Computer" (In the History\Today area)

That third file in Search Results has the Internet Explorer generic "e"
icon, so that indicates there is some connection with Internet Explorer
when opening attachments in Outlook Express.

Have you tried sending yourself an email with a plain text attachment?

FWIW. --Richard

"Richard" schreef in bericht
...
" Screaming Eagles 101" wrote in message
...
Hi,
in my overview of messages I see different messages with an attachment,
but when I select them to see them in my preview pane the paperclip
icon in the upper right corner of the message header is not there...
--
Filip

Hi Filip,

I only have one email that came with an attachment. In the list of
messages
in the top overview pane, there is a paperclip to the left of the item. In
the preview pane below, there is NO paperclip in the upper right because
my
anti-virus eliminated the attachment, which contained "virus Win32/Swen.A
worm". (It purported to be an update from Microsoft, on the same day of
the
month that Microsoft releases updates. Very sneaky! Microsoft does NOT
send
update files by email.) That is one reason why an email would not show a
paperclip in the preview pane. The Overview pane sees that an attachment
is
indicated in the header and shows the paperclip to the left. The Preview
pane does not see a valid attachment, so it does not show a paperclip in
the
upper right.

Another possibility in OE is this menu item:
Tools Options Security (tab)
[*] Do not allow attachments to be saved or opened that could potentially
be
a virus.

Having that item checked would block any form of executable files. In your
later messages you gave an example of one attachment with a ".pps" file
extension. I'm not familiar with Power Point Show files, as to whether
they
can write to disk files. The new ".ppsm" extension is a macro enabled file
type, so potentially could contain a macro virus. I'm not sure if OE makes
its own determination of what file types could potentially be unsafe, or
whether it relies on the security settings in Internet Explorer. Did you
recently upgrade to a new IE version when the paperclips vanished? (There
was a cumulative security update for Internet Explorer versions 6, 7, 8
earlier in June 2009.) OE uses IE for rendering the html in email
messages,
and IE uses OE for saving and displaying MHT (MIME encoded versions of
HTML
web pages) files. There are probably other interconnections between the
two.

For test purposes, I have attached a "Have a nice day" text file to this
message. While this message is still in the Drafts folder, the big
paperclip
is displaying in the Preview pane. I clicked the paperclip and can either
open "Test01.txt (84 bytes)" or "Save Attachments". I opened it, and while
open, did a file search for "Test01.txt", with these results:

1. A "Test01.txt" shortcut in the "Recent" documents folder
2. The original file: C:\Attach\Test01.txt
3. The opened file in folder: "My Computer" (In the History\Today area)

That third file in Search Results has the Internet Explorer generic "e"
icon, so that indicates there is some connection with Internet Explorer
when opening attachments in Outlook Express.

Have you tried sending yourself an email with a plain text attachment?

FWIW. --Richard


Hi Richard,
we have IE 6 here and all the latest security updates are installed, the
paperclip indeed
vanished after such an update. I can indeed see the paperclip from your
textfile in the overview
but not in the preview pane header. No matter what extension it is, htm,
txt, doc, etc...
there is never ever a paperclip in this header.
If I open the mail or message I see the attachment and I can open it
without any trouble, it's only the paperclip
in the header that I miss. No big issue but as we say here, it feels like
getting a yummie piece
of cake, take a bite and then being forced to give it back....

I indeed tried to send myself a couple of mails with different attachments,
but same trouble...

" Screaming Eagles 101" wrote in message
...

"Richard" schreef in bericht
...

" Screaming Eagles 101" wrote in message
...
Hi,
in my overview of messages I see different messages with an attachment,
but when I select them to see them in my preview pane the paperclip
icon in the upper right corner of the message header is not there...
--
Filip

Hi Filip,

I only have one email that came with an attachment. In the list of
messages in the top overview pane, there is a paperclip to the left of
the item. In the preview pane below, there is NO paperclip in the
upper right because my anti-virus eliminated the attachment, which
contained "virus Win32/Swen.A worm". (It purported to be an update
from Microsoft, on the same day of the month that Microsoft releases
updates. Very sneaky! Microsoft does NOT send update files by email.)
That is one reason why an email would not show a paperclip in the
preview pane. The Overview pane sees that an attachment is indicated
in the header and shows the paperclip to the left. The Preview pane
does not see a valid attachment, so it does not show a paperclip in
the upper right.

Another possibility in OE is this menu item:
Tools Options Security (tab)
[*] Do not allow attachments to be saved or opened that could
potentially be a virus.

Having that item checked would block any form of executable files. In
your later messages you gave an example of one attachment with a
".pps" file extension. I'm not familiar with Power Point Show files,
as to whether they can write to disk files. The new ".ppsm" extension
is a macro enabled file type, so potentially could contain a macro
virus. I'm not sure if OE makes its own determination of what file
types could potentially be unsafe, or whether it relies on the
security settings in Internet Explorer. Did you recently upgrade to a
new IE version when the paperclips vanished? (There was a cumulative
security update for Internet Explorer versions 6, 7, 8 earlier in
June 2009.) OE uses IE for rendering the html in email messages, and
IE uses OE for saving and displaying MHT (MIME encoded versions of
HTML web pages) files. There are probably other interconnections
between the two.

For test purposes, I have attached a "Have a nice day" text file to this
message. While this message is still in the Drafts folder, the big
paperclip is displaying in the Preview pane. I clicked the paperclip
and can either open "Test01.txt (84 bytes)" or "Save Attachments".
I opened it, and while open, did a file search for "Test01.txt",
with these results:

1. A "Test01.txt" shortcut in the "Recent" documents folder
2. The original file: C:\Attach\Test01.txt
3. The opened file in folder: "My Computer" (In the History\Today area)

That third file in Search Results has the Internet Explorer generic "e"
icon, so that indicates there is some connection with Internet Explorer
when opening attachments in Outlook Express.

Have you tried sending yourself an email with a plain text attachment?

FWIW. --Richard


Hi Richard,
we have IE 6 here and all the latest security updates are installed,
the paperclip indeed vanished after such an update. I can indeed see
the paperclip from your textfile in the overview but not in the
preview pane header. No matter what extension it is, htm, txt, doc,
etc... there is never ever a paperclip in this header.
If I open the mail or message I see the attachment and I can open it
without any trouble, it's only the paperclip in the header that I miss.
No big issue but as we say here, it feels like getting a yummie piece
of cake, take a bite and then being forced to give it back....

I indeed tried to send myself a couple of mails with different
attachments, but same trouble...

Hi Filip,
Odd things that happen after updates don't affect all systems the same way.
Was Outlook Express active when the update(s) were being installed? After my
reply to you, I noticed in the Overview window, that your message that I
replied to was not marked with the purple arrow "Replied To" icon. Older
messages still have the purple arrow icon. Your Outlook Express version is
apparently 6.00.2900.3138 (SP2?), while my OE version is 6.00.2900.5512
(XP-pro SP3). Maybe my purple arrows and your paperclips will return after
the July update. (I'm not holding my breath.

This was the June 2009 update:
Cumulative Security Update for Internet Explorer for Windows XP (KB969897)
http://support.microsoft.com/kb/969897

Did you also get this older update awhile back?
Security Update for Outlook Express for Windows XP (KB951066)
http://support.microsoft.com/kb/951066

Something else to try:
In Outlook Express, click View, click Layout, un-check Show Preview Pane,
click Apply, re-check Show Preview Pane, click Apply. Do the same with Show
preview pane header. Exit that dialog. Press F5 key to Refresh.

Since the paperclip icon in the Preview pane is also a button that allows
opening or saving attachments, your security settings can affect it. Besides
the OE ToolsOptionsSecurity item mentioned in my previous message above,
you might want to check this also:

Tools Options Security (tab)
Select the Internet Explorer security zone to use:
o Internet zone (Less secure, but more functional)
* Restricted sites zone (More secure)

[*] Do not allow attachments to be saved or opened that could
potentially be a virus.

Mine is set for Restricted zone and Do not allow.

I just attached a test EXE file, (C:\Windows\hh.exe,) to a reply and the
paperclip was still in the Preview pane, but when I clicked the paperclip,
the open and save items were grayed out. I opened the reply from the
Overview pane and right clicked the attachment and the "Save As" and "Save
All" were grayed out, the "Open" was not, so I clicked it and got this
Windows Security Warning:

| Windows found that this file is potentially harmful.
| To help protect your computer, Windows has blocked access to this file.
| Name: hh.exe

I un-checked the "Do not allow attachments..." item, and the paperclip menu
was still grayed out. I pressed F5 to Refresh, and it was no longer grayed
out. I re-checked the above item and refreshed and then removed the EXE and
attached a PPS file, and the menu items were not grayed out, so apparently
that file type is not a security risk.

None of that explains why you do not have a preview paperclip though.

You might try un-installing the KB969897 update:
In Control Panel Add or Remove Programs
At top, put checkmark in "Show updates" box to see:
Security Update for Windows XP (KB969897)
click Remove, restart computer, and see if the paperclip is back.

Then manually download the update (see KB article link above, "skip
details",) and then with both IE and OE closed, manually install the update
and restart computer. If none of that helps, at least you have ruled out one
possibility.

Please reply back here if you discover a cure.
FWIW. --Richard

On 1 jul, 13:04, "Richard" wrote:
" Screaming Eagles 101" wrote in message
...

"Richard" schreef in bericht
...

" Screaming Eagles 101" wrote in message
...
Hi,
in my overview of messages I see different messages with an attachment,
but when I select them to see them in my preview pane the paperclip
icon in the upper right corner of the message header is not there...
--
Filip

Hi Filip,

I only have one email that came with an attachment. In the list of
messages in the top overview pane, there is a paperclip to the left of
the item. In the preview pane below, there is NO paperclip in the
upper right because my anti-virus eliminated the attachment, which
contained "virus Win32/Swen.A worm". (It purported to be an update
from Microsoft, on the same day of the month that Microsoft releases
updates. Very sneaky! Microsoft does NOT send update files by email.)
That is one reason why an email would not show a paperclip in the
preview pane. The Overview pane sees that an attachment is indicated
in the header and shows the paperclip to the left. The Preview pane
does not see a valid attachment, so it does not show a paperclip in
the upper right.

Another possibility in OE is this menu item:
Tools Options Security (tab)
[*] Do not allow attachments to be saved or opened that could
potentially be a virus.

Having that item checked would block any form of executable files. In
your later messages you gave an example of one attachment with a
".pps" file extension. I'm not familiar with Power Point Show files,
as to whether they can write to disk files. The new ".ppsm" extension
is a macro enabled file type, so potentially could contain a macro
virus. I'm not sure if OE makes its own determination of what file
types could potentially be unsafe, or whether it relies on the
security settings in Internet Explorer. Did you recently upgrade to a
new IE version when the paperclips vanished? (There was a cumulative
security update for Internet Explorer versions 6, 7, 8 earlier in
June 2009.) OE uses IE for rendering the html in email messages, and
IE uses OE for saving and displaying MHT (MIME encoded versions of
HTML web pages) files. There are probably other interconnections
between the two.

For test purposes, I have attached a "Have a nice day" text file to this
message. While this message is still in the Drafts folder, the big
paperclip is displaying in the Preview pane. I clicked the paperclip
and can either open "Test01.txt (84 bytes)" or "Save Attachments".
I opened it, and while open, did a file search for "Test01.txt",
with these results:

1. A "Test01.txt" shortcut in the "Recent" documents folder
2. The original file: C:\Attach\Test01.txt
3. The opened file in folder: "My Computer" (In the History\Today area)

That third file in Search Results has the Internet Explorer generic "e"
icon, so that indicates there is some connection with Internet Explorer
when opening attachments in Outlook Express.

Have you tried sending yourself an email with a plain text attachment?

FWIW. --Richard

Hi Richard,
we have IE 6 here and all the latest security updates are installed,
the paperclip indeed vanished after such an update. I can indeed see
the paperclip from your textfile in the overview but not in the
preview pane header. No matter what extension it is, htm, txt, doc,
etc... there is never ever a paperclip in this header.
If I open the mail or message I see the attachment and I can open it
without any trouble, it's only the paperclip in the header that I miss.
No big issue but as we say here, it feels like getting a yummie piece
of cake, take a bite and then being forced to give it back....

I indeed tried to send myself a couple of mails with different
attachments, but same trouble...

Hi Filip,
Odd things that happen after updates don't affect all systems the same way.
Was Outlook Express active when the update(s) were being installed? After my
reply to you, I noticed in the Overview window, that your message that I
replied to was not marked with the purple arrow "Replied To" icon. Older
messages still have the purple arrow icon. Your Outlook Express version is
apparently 6.00.2900.3138 (SP2?), while my OE version is 6.00.2900.5512
(XP-pro SP3). Maybe my purple arrows and your paperclips will return after
the July update. (I'm not holding my breath.

This was the June 2009 update:
Cumulative Security Update for Internet Explorer for Windows XP (KB969897)http://support.microsoft.com/kb/969897

Did you also get this older update awhile back?
Security Update for Outlook Express for Windows XP (KB951066)http://support.microsoft.com/kb/951066

Something else to try:
In Outlook Express, click View, click Layout, un-check Show Preview Pane,
click Apply, re-check Show Preview Pane, click Apply. Do the same with Show
preview pane header. Exit that dialog. Press F5 key to Refresh.

Since the paperclip icon in the Preview pane is also a button that allows
opening or saving attachments, your security settings can affect it. Besides
the OE ToolsOptionsSecurity item mentioned in my previous message above,
you might want to check this also:

Tools Options Security (tab)
Select the Internet Explorer security zone to use:
*o *Internet zone (Less secure, but more functional)
** *Restricted sites zone (More secure)

[*] Do not allow attachments to be saved or opened that could
potentially be a virus.

Mine is set for Restricted zone and Do not allow.

I just attached a test EXE file, (C:\Windows\hh.exe,) to a reply and the
paperclip was still in the Preview pane, but when I clicked the paperclip,
the open and save items were grayed out. I opened the reply from the
Overview pane and right clicked the attachment and the "Save As" and "Save
All" were grayed out, the "Open" was not, so I clicked it and got this
Windows Security Warning:

| Windows found that this file is potentially harmful.
| To help protect your computer, Windows has blocked access to this file.
| Name: hh.exe

I un-checked the "Do not allow attachments..." item, and the paperclip menu
was still grayed out. I pressed F5 to Refresh, and it was no longer grayed
out. I re-checked the above item and refreshed and then removed the EXE and
attached a PPS file, and the menu items were not grayed out, so apparently
that file type is not a security risk.

None of that explains why you do not have a preview paperclip though.

You might try un-installing the KB969897 update:
In Control Panel Add or Remove Programs
At top, put checkmark in "Show updates" box to see:
Security Update for Windows XP (KB969897)
click Remove, restart computer, and see if the paperclip is back.

Then manually download the update (see KB article link above, "skip
details",) and then with both IE and OE closed, manually install the update
and restart computer. If none of that helps, at least you have ruled out one
possibility.

Please reply back here if you discover a cure.
FWIW. --Richard- Tekst uit oorspronkelijk bericht niet weergeven -

- Tekst uit oorspronkelijk bericht weergeven -

Filip,

I think it has to do with MUI(multilanguage user interface)
try to do this
startcontrol panelcountrylanguague Set the language in the
original language of the OS
try to start Outlook express and see

or

try this :
My computerC:program filesinternet explorerMUI04xx and
moveINETRES.DLL to desktop or remove it

now try to start OE and
probably ............................................

Rakke

unbelievable..... inetres.dll = yes, that did it !!!!
Rakke, you're the best !

--
Filip
http://www.ww2airborne.net/
Official Site of the 101st Airborne - 463rd PFA
skype: airborne463pfa-fiwi
[It's nice to be important, but it's more important to be nice!]
----------------------------------------------------------------
"rakke" wrote in message
...
On 1 jul, 13:04, "Richard" wrote:
" Screaming Eagles 101" wrote in message
...

"Richard" schreef in bericht
...

" Screaming Eagles 101" wrote in message
...
Hi,
in my overview of messages I see different messages with an
attachment,
but when I select them to see them in my preview pane the paperclip
icon in the upper right corner of the message header is not there...
--
Filip

Hi Filip,

I only have one email that came with an attachment. In the list of
messages in the top overview pane, there is a paperclip to the left of
the item. In the preview pane below, there is NO paperclip in the
upper right because my anti-virus eliminated the attachment, which
contained "virus Win32/Swen.A worm". (It purported to be an update
from Microsoft, on the same day of the month that Microsoft releases
updates. Very sneaky! Microsoft does NOT send update files by email.)
That is one reason why an email would not show a paperclip in the
preview pane. The Overview pane sees that an attachment is indicated
in the header and shows the paperclip to the left. The Preview pane
does not see a valid attachment, so it does not show a paperclip in
the upper right.

Another possibility in OE is this menu item:
Tools Options Security (tab)
[*] Do not allow attachments to be saved or opened that could
potentially be a virus.

Having that item checked would block any form of executable files. In
your later messages you gave an example of one attachment with a
".pps" file extension. I'm not familiar with Power Point Show files,
as to whether they can write to disk files. The new ".ppsm" extension
is a macro enabled file type, so potentially could contain a macro
virus. I'm not sure if OE makes its own determination of what file
types could potentially be unsafe, or whether it relies on the
security settings in Internet Explorer. Did you recently upgrade to a
new IE version when the paperclips vanished? (There was a cumulative
security update for Internet Explorer versions 6, 7, 8 earlier in
June 2009.) OE uses IE for rendering the html in email messages, and
IE uses OE for saving and displaying MHT (MIME encoded versions of
HTML web pages) files. There are probably other interconnections
between the two.

For test purposes, I have attached a "Have a nice day" text file to
this
message. While this message is still in the Drafts folder, the big
paperclip is displaying in the Preview pane. I clicked the paperclip
and can either open "Test01.txt (84 bytes)" or "Save Attachments".
I opened it, and while open, did a file search for "Test01.txt",
with these results:

1. A "Test01.txt" shortcut in the "Recent" documents folder
2. The original file: C:\Attach\Test01.txt
3. The opened file in folder: "My Computer" (In the History\Today area)

That third file in Search Results has the Internet Explorer generic "e"
icon, so that indicates there is some connection with Internet Explorer
when opening attachments in Outlook Express.

Have you tried sending yourself an email with a plain text attachment?

FWIW. --Richard

Hi Richard,
we have IE 6 here and all the latest security updates are installed,
the paperclip indeed vanished after such an update. I can indeed see
the paperclip from your textfile in the overview but not in the
preview pane header. No matter what extension it is, htm, txt, doc,
etc... there is never ever a paperclip in this header.
If I open the mail or message I see the attachment and I can open it
without any trouble, it's only the paperclip in the header that I miss.
No big issue but as we say here, it feels like getting a yummie piece
of cake, take a bite and then being forced to give it back....

I indeed tried to send myself a couple of mails with different
attachments, but same trouble...

Hi Filip,
Odd things that happen after updates don't affect all systems the same
way.
Was Outlook Express active when the update(s) were being installed? After
my
reply to you, I noticed in the Overview window, that your message that I
replied to was not marked with the purple arrow "Replied To" icon. Older
messages still have the purple arrow icon. Your Outlook Express version is
apparently 6.00.2900.3138 (SP2?), while my OE version is 6.00.2900.5512
(XP-pro SP3). Maybe my purple arrows and your paperclips will return after
the July update. (I'm not holding my breath.

This was the June 2009 update:
Cumulative Security Update for Internet Explorer for Windows XP
(KB969897)http://support.microsoft.com/kb/969897

Did you also get this older update awhile back?
Security Update for Outlook Express for Windows XP
(KB951066)http://support.microsoft.com/kb/951066

Something else to try:
In Outlook Express, click View, click Layout, un-check Show Preview Pane,
click Apply, re-check Show Preview Pane, click Apply. Do the same with
Show
preview pane header. Exit that dialog. Press F5 key to Refresh.

Since the paperclip icon in the Preview pane is also a button that allows
opening or saving attachments, your security settings can affect it.
Besides
the OE ToolsOptionsSecurity item mentioned in my previous message above,
you might want to check this also:

Tools Options Security (tab)
Select the Internet Explorer security zone to use:
o Internet zone (Less secure, but more functional)
* Restricted sites zone (More secure)

[*] Do not allow attachments to be saved or opened that could
potentially be a virus.

Mine is set for Restricted zone and Do not allow.

I just attached a test EXE file, (C:\Windows\hh.exe,) to a reply and the
paperclip was still in the Preview pane, but when I clicked the paperclip,
the open and save items were grayed out. I opened the reply from the
Overview pane and right clicked the attachment and the "Save As" and "Save
All" were grayed out, the "Open" was not, so I clicked it and got this
Windows Security Warning:

| Windows found that this file is potentially harmful.
| To help protect your computer, Windows has blocked access to this file.
| Name: hh.exe

I un-checked the "Do not allow attachments..." item, and the paperclip
menu
was still grayed out. I pressed F5 to Refresh, and it was no longer grayed
out. I re-checked the above item and refreshed and then removed the EXE
and
attached a PPS file, and the menu items were not grayed out, so apparently
that file type is not a security risk.

None of that explains why you do not have a preview paperclip though.

You might try un-installing the KB969897 update:
In Control Panel Add or Remove Programs
At top, put checkmark in "Show updates" box to see:
Security Update for Windows XP (KB969897)
click Remove, restart computer, and see if the paperclip is back.

Then manually download the update (see KB article link above, "skip
details",) and then with both IE and OE closed, manually install the
update
and restart computer. If none of that helps, at least you have ruled out
one
possibility.

Please reply back here if you discover a cure.
FWIW. --Richard- Tekst uit oorspronkelijk bericht niet weergeven -

- Tekst uit oorspronkelijk bericht weergeven -

Filip,

I think it has to do with MUI(multilanguage user interface)
try to do this
startcontrol panelcountrylanguague Set the language in the
original language of the OS
try to start Outlook express and see

or

try this :
My computerC:program filesinternet explorerMUI04xx and
moveINETRES.DLL to desktop or remove it

now try to start OE and
probably ............................................

Rakke