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Troubleshooting Visio settings/installation - help!



 
 
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  #1  
Old March 26th, 2009, 11:36 PM posted to microsoft.public.visio.general
ker_01
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Posts: 87
Default Troubleshooting Visio settings/installation - help!

At work I have a dual-core laptop with 1GB ram running XP, with McAfee,
Office2003, and Visio2007[standard] installed (among other things). When
using visio, the machine crawls. If I have an orgchart and re-layout the
shapes under one manager, it takes at least 40 seconds. multiple managers can
take several minutes.

In comparison, I have a test box running a virtual machine, which is running
a technet license of XP on one core, with 1 GB ram, with Office2003 and
Visio2007[pro] installed specifically to troubleshoot this problem. The same
re-layout action on the same file takes 2-3 seconds, tops.

Other office programs on this laptop seem totally normally responsive, but
Visio is a big problem. Are there any good visio troubleshooting guides
available, or any critical settings I should check?

Thank you,
Keith


  #2  
Old April 10th, 2009, 12:02 AM posted to microsoft.public.visio.general
James Wittrell
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Posts: 101
Default Troubleshooting Visio settings/installation - help!

Make sure you have the latest service pack for Visio 2007. Verify you have
the latest video driver for your computer based on the operating system and
video card. You could set the computer up for a selective startup to see if
there is another application competing for resources with Visio. Use
msconfig and go to the startup tab, uncheck non essential applications then
restart the box and work with Visio. You might need to do this a few times
in order to determine the exact application if there is a conflict for
resources.

James W.

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At work I have a dual-core laptop with 1GB ram running XP, with McAfee,
Office2003, and Visio2007[standard] installed (among other things). When
using visio, the machine crawls. If I have an orgchart and re-layout the
shapes under one manager, it takes at least 40 seconds. multiple managers
can
take several minutes.

In comparison, I have a test box running a virtual machine, which is
running
a technet license of XP on one core, with 1 GB ram, with Office2003 and
Visio2007[pro] installed specifically to troubleshoot this problem. The
same
re-layout action on the same file takes 2-3 seconds, tops.

Other office programs on this laptop seem totally normally responsive, but
Visio is a big problem. Are there any good visio troubleshooting guides
available, or any critical settings I should check?

Thank you,
Keith



 




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