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#1
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Extra Page Sent When Using Windows XP Fax Console
When I scan in a document and send it as a fax using XP Fax, My
computer sends an extra blank (except for the time/date banner) page. This happens, both if I use a cover page, or not. If I fax a file such as Word or Excel, (scanner nor used) no extra page is sent. Can anyone tell me how to eliminate this extra page? |
#2
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By which method are you sending the fax?
-- Russ Valentine [MVP-Outlook] "adijamira" wrote in message ups.com... When I scan in a document and send it as a fax using XP Fax, My computer sends an extra blank (except for the time/date banner) page. This happens, both if I use a cover page, or not. If I fax a file such as Word or Excel, (scanner nor used) no extra page is sent. Can anyone tell me how to eliminate this extra page? |
#3
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I,m sending the fax using my scanner/printer program. It is an Epson
and I use their "scan to fax" capability. I scan the document, and Windows XP Fax Console sends the fax, but it always sends an extra blank page. If I do not need to use the scanner, i.e. I fax a file from my computer, there is no extra page. |
#4
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So how exactly are you invoking the Windows XP Fax Service and from what
application? -- Russ Valentine [MVP-Outlook] "adijamira" wrote in message oups.com... I,m sending the fax using my scanner/printer program. It is an Epson and I use their "scan to fax" capability. I scan the document, and Windows XP Fax Console sends the fax, but it always sends an extra blank page. If I do not need to use the scanner, i.e. I fax a file from my computer, there is no extra page. |
#5
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That would be something involving Epson's "scan to fax" application; your
best bet is to contact Epson and see if they have an update for this application that eliminates the extra blank page it sends. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "adijamira" wrote in message oups.com... I,m sending the fax using my scanner/printer program. It is an Epson and I use their "scan to fax" capability. I scan the document, and Windows XP Fax Console sends the fax, but it always sends an extra blank page. If I do not need to use the scanner, i.e. I fax a file from my computer, there is no extra page. |
#6
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The Epson program invokes the Windows XP Fax Service. After Epson scans
the document, it invokes the XP Send Fax Wizard. I fill in the appropriate telephone number, either choose a cover page or no cover page, and send the fax. if I choose cover page and my document is one page long, the fax will consist of 3 pages. If I choose no cover page the fax will consist of 2 pages. In either case an extra last page that is blank except for the "banner" is transmitted. "Banner" being the one line entry showing the date and time and fax numbers. |
#7
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I called Epson technical, and they said I should contact Microsoft. I
e-mailed Microsoft, but because my Windows XP is "group installed" they won't help me. |
#8
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Cannot repro this with Windows XP Fax.
-- Russ Valentine [MVP-Outlook] "adijamira" wrote in message oups.com... The Epson program invokes the Windows XP Fax Service. After Epson scans the document, it invokes the XP Send Fax Wizard. I fill in the appropriate telephone number, either choose a cover page or no cover page, and send the fax. if I choose cover page and my document is one page long, the fax will consist of 3 pages. If I choose no cover page the fax will consist of 2 pages. In either case an extra last page that is blank except for the "banner" is transmitted. "Banner" being the one line entry showing the date and time and fax numbers. |
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