A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Installation & Setup
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Vista and Outlook 2003 and Yahoo Mail



 
 
Thread Tools Display Modes
  #1  
Old February 28th, 2009, 05:24 PM posted to microsoft.public.outlook.installation
Tigereyes1
external usenet poster
 
Posts: 1
Default Vista and Outlook 2003 and Yahoo Mail

Until I got Vista, I had no problems sending and receiving emails via my
Yahoo Account with Outlook 2003. Now I get constant error messages from my
ISP saying that I need to change to SSL settings. When I have changed to the
SSL settings/ports, I cannot send or receive email. With unsecured
settings/ports, i get constant errors. Last night every time Outlook checked
for mail, I got an error message saying that it could not authenticate my
name and password or that the server was unavailable. I have uninstalled and
reinstalled Outlook 2003, tried and had the same problems with Windows Mail.
My ISP says the problem is Norton - i've disabled email checking completely,
or Vista firewalls - cannot figure out how to change that or . I have spent
hours on the phone with Yahoo, with HP, with my ISP, Norton etc. They've
installed and uninstalled everything many times and the problem remains. The
last guy I talked to from tier 2 support with AT&T said that I would have the
problems as long as I had Vista or until Vista addressed the problem. I'm not
technologically advanced but can follow instructions pretty well so if anyone
has any suggestions that an end-user can follow, please help.
  #2  
Old March 1st, 2009, 11:33 PM posted to microsoft.public.outlook.installation
DL
external usenet poster
 
Posts: 8,442
Default Vista and Outlook 2003 and Yahoo Mail

First off, uninstall Norton, then use the tool on the Norton site to
completely remove your specific version of Norton. Then run Disk Cleanup to
clear temp files etc, reboot the PC
Then reinstall outlook
http://www1.umn.edu/adcs/guides/email/winoutlook2003/

PS Your AT&T tech is spouting nonsence & sounds more like tier -5 support
Dont disable the Vista Firewall

"Tigereyes1" wrote in message
...
Until I got Vista, I had no problems sending and receiving emails via my
Yahoo Account with Outlook 2003. Now I get constant error messages from my
ISP saying that I need to change to SSL settings. When I have changed to
the
SSL settings/ports, I cannot send or receive email. With unsecured
settings/ports, i get constant errors. Last night every time Outlook
checked
for mail, I got an error message saying that it could not authenticate my
name and password or that the server was unavailable. I have uninstalled
and
reinstalled Outlook 2003, tried and had the same problems with Windows
Mail.
My ISP says the problem is Norton - i've disabled email checking
completely,
or Vista firewalls - cannot figure out how to change that or . I have
spent
hours on the phone with Yahoo, with HP, with my ISP, Norton etc. They've
installed and uninstalled everything many times and the problem remains.
The
last guy I talked to from tier 2 support with AT&T said that I would have
the
problems as long as I had Vista or until Vista addressed the problem. I'm
not
technologically advanced but can follow instructions pretty well so if
anyone
has any suggestions that an end-user can follow, please help.



 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 09:35 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.