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#1
February 11th, 2010, 03:39 AM
posted to microsoft.public.office.misc
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I need help.
Sorry, I'm new to this, I just bought microsoft office home and student 2007
at Radio Shack (Brand new), inserted the CD in my Compaq deskpro EN (Runs Windows XP), typed in the correct product code (Got a green check mark) Then after about 10-15 seconds the error message "microsoft office home and student 2007 encountered an error during setup", Ive tried everything, can someone help me please? -- -V 
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#2
February 11th, 2010, 05:02 AM
posted to microsoft.public.office.misc
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I need help.
Hi Vance,
Personally, I would check if the CD is scratched and take it back to the supplier. It should not give you that error at all. Regards Garreth -- Thank you and Regards Garreth Lombard "Vance" wrote: Sorry, I'm new to this, I just bought microsoft office home and student 2007 at Radio Shack (Brand new), inserted the CD in my Compaq deskpro EN (Runs Windows XP), typed in the correct product code (Got a green check mark) Then after about 10-15 seconds the error message "microsoft office home and student 2007 encountered an error during setup", Ive tried everything, can someone help me please? -- -V
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#3
February 11th, 2010, 05:26 PM
posted to microsoft.public.office.misc
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I need help.
"Vance" wrote in message ... Sorry, I'm new to this, I just bought microsoft office home and student 2007 at Radio Shack (Brand new), inserted the CD in my Compaq deskpro EN (Runs Windows XP), typed in the correct product code (Got a green check mark) Then after about 10-15 seconds the error message "microsoft office home and student 2007 encountered an error during setup", Ive tried everything, can someone help me please? -- -V Have you totally removed any Office trial product and it's associated activation assistant then rebooted the computer prior to attempting to install your purchased product? Does your computer have the proper service pack installed for Office '07 (SP2 or later in XP?) Is there any other part of the error message, like numbers, etc in the error message. They also are important to give when asking for help.
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