Problem with Office repeatedly trying to install

I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

@peter

http://support.microsoft.com/kb/290301

It is said as a note this may not be used for office 2007

Thijs

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

Is there nobody with a REAL solution?

"Thijs" wrote:

@peter

http://support.microsoft.com/kb/290301

It is said as a note this may not be used for office 2007

Thijs

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

It sounds as though you are experiencing the same problem. Would you care to
explain why you don't think Peter's response was a REAL solution?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"laurens34" wrote in message
news
Is there nobody with a REAL solution?

"Thijs" wrote:

@peter

http://support.microsoft.com/kb/290301

It is said as a note this may not be used for office 2007

Thijs

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot
of
people)!!
I already tried everything, of course the installer clean up utility,
even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use
the
UAC) in vista, things have to be changed in the register... Anyway,
it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this
issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"Extracampine" wrote in message
...
I installed MS Office 2007 recently with no problems, and it has
been
running OK, until recently. For the last few weeks, when opening an
office
application (or sending an email in outlook) a Windows Installer
box pops
up.

This box just appears, titled "Windows Installer" and saying
"preparing to
install". The box then changes to the title "Microsoft Office
Enterprise
2007" and says "please wait while Windows configures Microsoft
Office
Enterprise 2007". It then says "gathering required information".
Then it
reverts back to the start ("preparing to install") and repeats this
whole
process 3 times, before the box disappears and I can get on with
whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I
could do
a reinstall, but I don't want the hassle of backing up all my
Outlook
settings.

"JoAnn Paules" wrote in message
...
It sounds as though you are experiencing the same problem. Would you care
to explain why you don't think Peter's response was a REAL solution?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"laurens34" wrote in message
news
Is there nobody with a REAL solution?

"Thijs" wrote:

@peter

http://support.microsoft.com/kb/290301

It is said as a note this may not be used for office 2007

Thijs

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot
of
people)!!
I already tried everything, of course the installer clean up utility,
even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use
the
UAC) in vista, things have to be changed in the register... Anyway,
it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this
issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"Extracampine" wrote in message
...
I installed MS Office 2007 recently with no problems, and it has
been
running OK, until recently. For the last few weeks, when opening
an office
application (or sending an email in outlook) a Windows Installer
box pops
up.

This box just appears, titled "Windows Installer" and saying
"preparing to
install". The box then changes to the title "Microsoft Office
Enterprise
2007" and says "please wait while Windows configures Microsoft
Office
Enterprise 2007". It then says "gathering required information".
Then it
reverts back to the start ("preparing to install") and repeats
this whole
process 3 times, before the box disappears and I can get on with
whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I
could do
a reinstall, but I don't want the hassle of backing up all my
Outlook
settings.




I think she is one of many that have (had) that problem. Including me.
Spent about 3 days with many suggestions. There are 4 people in my office
who have tried Vista and all have uninstalled except me. Since I have to
develop for Vista this is not an option but I wish.

My solution. Install OpenOffice. It installs. It works. No flash but
then again a working application beats a pretty non working non installing
app.

Lloyd Sheen

Thanks guys. I tried Peter's idea (the Windows Installer CleanUp Utility) -
however when I try to run the file, I get an error message (Windows Script
Host: c:\users\dan\appdata\local\temp\IXP000.TMP\StartMs i.vbs - permission
denied; Source: Microsoft VBScript runtime error).

I also noted Thijs's note that the utility may not work with Office 2007.

I am unfortunately running Microsoft's latest incarnation of office (2007).
I am still experiencing this problem. Any ideas? Thanks.



"Lloyd Sheen" wrote in message
...

"JoAnn Paules" wrote in message
...
It sounds as though you are experiencing the same problem. Would you care
to explain why you don't think Peter's response was a REAL solution?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"laurens34" wrote in message
news
Is there nobody with a REAL solution?

"Thijs" wrote:

@peter

http://support.microsoft.com/kb/290301

It is said as a note this may not be used for office 2007

Thijs

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a
lot of
people)!!
I already tried everything, of course the installer clean up utility,
even
going back to office 2003 pro but the problem persists. I think it
has
something to do with user rights (i Ã*m an administrator and don't use
the
UAC) in vista, things have to be changed in the register... Anyway,
it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this
issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"Extracampine" wrote in message
...
I installed MS Office 2007 recently with no problems, and it has
been
running OK, until recently. For the last few weeks, when opening
an office
application (or sending an email in outlook) a Windows Installer
box pops
up.

This box just appears, titled "Windows Installer" and saying
"preparing to
install". The box then changes to the title "Microsoft Office
Enterprise
2007" and says "please wait while Windows configures Microsoft
Office
Enterprise 2007". It then says "gathering required information".
Then it
reverts back to the start ("preparing to install") and repeats
this whole
process 3 times, before the box disappears and I can get on with
whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it?
I could do
a reinstall, but I don't want the hassle of backing up all my
Outlook
settings.




I think she is one of many that have (had) that problem. Including me.
Spent about 3 days with many suggestions. There are 4 people in my office
who have tried Vista and all have uninstalled except me. Since I have to
develop for Vista this is not an option but I wish.

My solution. Install OpenOffice. It installs. It works. No flash but
then again a working application beats a pretty non working non installing
app.

Lloyd Sheen

FYI, I've been having exactly this problem with Office SharePoint Designer
2007. I had completely installed Office Ultimate on my Vista Ultimate
computer and everything was working fine. But Designer goes through this
configuration dialog every single time I run it. I've run the install as
Administrator (even enabling the Administrator account and logging in
first), but I haven't found any way of fixing this.

BTW, I tried the Windows Installer Cleanup Utility, referenced by
http://support.microsoft.com/kb/290301. All it did was to make me have to
reinstall Designer, and I'm back to where I was.

Something is DEFINITELY buggy in the office install process with Vista. If
anyone has any other ideas about this, it would be greatly appreciated.

I am having exactly the same problem. Just installed Office Ultimate
2007 on Vista, and it's pretty much unusable due to this installer
loop. I can't find a solution ANYWHERE. The only clue I can give is,
this happened on Office XP, and that caused me to UNINSTALL it and
purchase 2007. Now it won't work either? It must be a Vista problem.

~Wilder