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  #21  
Old March 2nd, 2010, 08:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Twayne[_3_]
external usenet poster
 
Posts: 135
Default Red x

In ,
PA Bear [MS MVP] typed:
Wrong.


Why would that be "wrong"? Clarification?

Twayne


Kjw wrote:
He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating
myself but
it
seems like I need to remind others that this is only a problem
from him and
not other correspondents and just to me and not the others he
sends it to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer
problem. Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this
one person has the red x if there is a picture in it. BUT, all
email I get with pictures from others works fine. Before you
tell me it's on his end, he also sends it to several other
people I know and they say theirs has the picutres and NOT the
red x. I have checked my firewall, virus, etc. settings and can
not find the problem. It's strange to me that all email works
except the ones from him and that others gets the same email
from him that is sent at the same time and theirs has the
picture. It seems like if it's a setting on my end, then why are
the others working? Plus, if it's something he's doing, why does
everyone else get it with the picture and not the red x? Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems
do not append a file suffix ".jpg" so A Windows system has no way
of defining what it is unless there is personal intervention in
correcting the filename.

If on a Mac his system may also be encoding the file differently
before attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security
settings are too high and OE is preventing them from displaying.
Now I see you said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be
where to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view
that way?

.

.




--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.
Ads
  #22  
Old March 10th, 2010, 07:11 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
elisabeth singendonk
external usenet poster
 
Posts: 214
Default Red x


"Kjw" schreef in bericht
...
I know this subject has been discussed before but I haven't found anything
that covers my problem. All email I receive from this one person has the
red
x if there is a picture in it. BUT, all email I get with pictures from
others
works fine. Before you tell me it's on his end, he also sends it to
several
other people I know and they say theirs has the picutres and NOT the red
x. I
have checked my firewall, virus, etc. settings and can not find the
problem.
It's strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time and
theirs
has the picture. It seems like if it's a setting on my end, then why are
the
others working? Plus, if it's something he's doing, why does everyone else
get it with the picture and not the red x? Can anyone explain this? This
is
weird. Thanks.



  #23  
Old March 10th, 2010, 07:12 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
elisabeth singendonk
external usenet poster
 
Posts: 214
Default Red x


"Kjw" schreef in bericht
...
I know this subject has been discussed before but I haven't found anything
that covers my problem. All email I receive from this one person has the
red
x if there is a picture in it. BUT, all email I get with pictures from
others
works fine. Before you tell me it's on his end, he also sends it to
several
other people I know and they say theirs has the picutres and NOT the red
x. I
have checked my firewall, virus, etc. settings and can not find the
problem.
It's strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time and
theirs
has the picture. It seems like if it's a setting on my end, then why are
the
others working? Plus, if it's something he's doing, why does everyone else
get it with the picture and not the red x? Can anyone explain this? This
is
weird. Thanks.



  #24  
Old March 10th, 2010, 07:12 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
elisabeth singendonk
external usenet poster
 
Posts: 214
Default Red x


"Kjw" schreef in bericht
...
I know this subject has been discussed before but I haven't found anything
that covers my problem. All email I receive from this one person has the
red
x if there is a picture in it. BUT, all email I get with pictures from
others
works fine. Before you tell me it's on his end, he also sends it to
several
other people I know and they say theirs has the picutres and NOT the red
x. I
have checked my firewall, virus, etc. settings and can not find the
problem.
It's strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time and
theirs
has the picture. It seems like if it's a setting on my end, then why are
the
others working? Plus, if it's something he's doing, why does everyone else
get it with the picture and not the red x? Can anyone explain this? This
is
weird. Thanks.



  #25  
Old March 10th, 2010, 07:12 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
elisabeth singendonk
external usenet poster
 
Posts: 214
Default Red x


"Kjw" schreef in bericht
...
I know this subject has been discussed before but I haven't found anything
that covers my problem. All email I receive from this one person has the
red
x if there is a picture in it. BUT, all email I get with pictures from
others
works fine. Before you tell me it's on his end, he also sends it to
several
other people I know and they say theirs has the picutres and NOT the red
x. I
have checked my firewall, virus, etc. settings and can not find the
problem.
It's strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time and
theirs
has the picture. It seems like if it's a setting on my end, then why are
the
others working? Plus, if it's something he's doing, why does everyone else
get it with the picture and not the red x? Can anyone explain this? This
is
weird. Thanks.



  #26  
Old March 10th, 2010, 07:12 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
elisabeth singendonk
external usenet poster
 
Posts: 214
Default Red x


"Kjw" schreef in bericht
...
I know this subject has been discussed before but I haven't found anything
that covers my problem. All email I receive from this one person has the
red
x if there is a picture in it. BUT, all email I get with pictures from
others
works fine. Before you tell me it's on his end, he also sends it to
several
other people I know and they say theirs has the picutres and NOT the red
x. I
have checked my firewall, virus, etc. settings and can not find the
problem.
It's strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time and
theirs
has the picture. It seems like if it's a setting on my end, then why are
the
others working? Plus, if it's something he's doing, why does everyone else
get it with the picture and not the red x? Can anyone explain this? This
is
weird. Thanks.



  #27  
Old March 29th, 2010, 04:28 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Zac Thompson[_2_]
external usenet poster
 
Posts: 89
Default Red x


"Kjw" wrote in message
...
Yes, he sends his emails in one go but the people I have asked are using
the
same internet service I am and he does also. Their email is fine with no
red
x. BUT, all other email from others I get has the pictures even from the
same
internet service that we use. If it was something on my end wouldn't it be
doing it with all of my email and not just the ones from him? I have tried
Thunderbird and it is doing the same thing. No pictures. No, I don't have
Outlook Express set to not accept attachments that could be dangerous?
That
has been turned off and still is. It's just strange to me that I get
embedded
pictures just fine from everyone except him and that others get it just
fine
from him even though we all use the same internet service.

"Twayne" wrote:

In ,
Kjw typed:
Yes, he is forwarding them but no he nor any of the others are AOL
subscribers. Yes, I can send myself one with the graphics showing and
can receive from others with it showing. But, this is the strange
part, he is sending these messages all as a group. He and others
including myself all use the same internet service. The others get
these same emails with the graphics showing. If it was on my end, I
wouldn't be receiving from myself and others with the graphics
showing, would I. Plus, if it was on his end, the others that he sent
it to at the same time as myself wouldn't be getting them with the
graphics showing, would they? This is weird. Can anyone explain this?

"PA Bear [MS MVP]" wrote:

Is he Forwarding all of these messages and is he an AOL subscriber
and/or are the other recipients AOL subscribers?

If you can send yourself an HTML message with embedded graphics and
you can see the graphics, not a Red X, in the received email, the
problem is NOT on your end.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Kjw wrote:
I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red
x if there is a picture in it. BUT, all email I get with pictures
from others works fine. Before you tell me it's on his end, he also
sends it to several other people I know and they say theirs has the
picutres and NOT the red x. I have checked my firewall, virus, etc.
settings and can not find the problem. It's strange to me that all
email works except the ones from him and that others gets the same
email from him that is sent at the same time and theirs has the
picture. It seems like if it's a setting on my
end, then why are the others working? Plus, if it's something he's
doing, why does everyone else get it with the picture and not the
red x? Can anyone explain this? This is weird. Thanks.

.


Assuming he sends all the mails in one go and not separate sessions, then
if
some recipien ts see the images OK and some do not, it is NOT anything at
his end. It's highly likely to be a setting on your own computer's
client
or in your account settings at your ISP.

Too many variables/possibilities and too little detail to target a
response
accurately, but ...
-- Is your ISP scraping and deleting the attachments? Usually that's a
selection around the AV protection area of the ISP's settings, on his
server.
-- Are you the only one in your group that uses your particular ISP?
ISPs
can have differeing settings and defaults so if ISP X works OK, that
doesn't
really say ISP Y will work OK.
-- Have you set your client Options to not accept attachments that could
be
dangerous? If so, turn it off.
-- The fact that others see them isn't helpful unless you also know that
all
the others are using the SAME mail client and version of their mail
client
as you are using, have all selected the same virus and spam an d
attatchmen
t settings the ISP may offer and all are identical.
-- Have you, just for grins, tried installing Thunderbird or any other
mail
client to see if it sees the images OK? If another client does see them,
then it's going to be some setting on your end. Actually that's what I
suspect it's going to end up being anyway. Try comparing you computer
account and ISP settings with someone and look for differences, and/ore
try
installing a different mail client. The browser counterpart of
Thunderbird
is FireFox - an excellent browser with only a couple very annoying
"features" but they're harmless.

HTH,

Twayne




--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.

.



  #28  
Old March 29th, 2010, 04:28 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Zac Thompson[_2_]
external usenet poster
 
Posts: 89
Default Red x


"Twayne" wrote in message
...
In ,
Kjw typed:
Yes, he sends his emails in one go but the people I have asked are
using the same internet service I am and he does also. Their email is
fine with no red x. BUT, all other email from others I get has the
pictures even from the same internet service that we use. If it was
something on my end wouldn't it be doing it with all of my email and
not just the ones from him? I have tried Thunderbird and it is doing
the same thing. No pictures. No, I don't have Outlook Express set to
not accept attachments that could be dangerous? That has been turned
off and still is. It's just strange to me that I get embedded
pictures just fine from everyone except him and that others get it
just fine from him even though we all use the same internet service.


Hmm, beats me! All I can think of is to go thru OE's Tools; Option and
Control Panel's Internet Options, looking in each tab for anything that
might cause it. Did you try CTRL-ALT-H, just for grins? Probably not the
fix, but ... can't hurt.
I'd ask your ISP about it too; they might have something turned on that
you're not aware of.
Beyond that, all that's left is file corruption or malware, AFAIK right
now.

Hope you'll let us know when you get it solved?

HTH,

Twayne





"Twayne" wrote:

In ,
Kjw typed:
Yes, he is forwarding them but no he nor any of the others are AOL
subscribers. Yes, I can send myself one with the graphics showing
and can receive from others with it showing. But, this is the
strange part, he is sending these messages all as a group. He and
others including myself all use the same internet service. The
others get these same emails with the graphics showing. If it was
on my end, I wouldn't be receiving from myself and others with the
graphics showing, would I. Plus, if it was on his end, the others
that he sent it to at the same time as myself wouldn't be getting
them with the graphics showing, would they? This is weird. Can
anyone explain this?

"PA Bear [MS MVP]" wrote:

Is he Forwarding all of these messages and is he an AOL subscriber
and/or are the other recipients AOL subscribers?

If you can send yourself an HTML message with embedded graphics and
you can see the graphics, not a Red X, in the received email, the
problem is NOT on your end.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Kjw wrote:
I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red
x if there is a picture in it. BUT, all email I get with pictures
from others works fine. Before you tell me it's on his end, he
also sends it to several other people I know and they say theirs
has the picutres and NOT the red x. I have checked my firewall,
virus, etc. settings and can not find the problem. It's strange
to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time
and theirs has the picture. It seems like if it's a setting on my
end, then why are the others working? Plus, if it's something he's
doing, why does everyone else get it with the picture and not the
red x? Can anyone explain this? This is weird. Thanks.

.

Assuming he sends all the mails in one go and not separate sessions,
then if some recipien ts see the images OK and some do not, it is
NOT anything at his end. It's highly likely to be a setting on your
own computer's client or in your account settings at your ISP.

Too many variables/possibilities and too little detail to target a
response accurately, but ...
-- Is your ISP scraping and deleting the attachments? Usually that's
a selection around the AV protection area of the ISP's settings, on
his server.
-- Are you the only one in your group that uses your particular
ISP? ISPs can have differeing settings and defaults so if ISP X
works OK, that doesn't really say ISP Y will work OK.
-- Have you set your client Options to not accept attachments that
could be dangerous? If so, turn it off.
-- The fact that others see them isn't helpful unless you also know
that all the others are using the SAME mail client and version of
their mail client as you are using, have all selected the same virus
and spam an d attatchmen t settings the ISP may offer and all are
identical. -- Have you, just for grins, tried installing Thunderbird
or any other mail client to see if it sees the images OK? If another
client does see them, then it's going to be some setting on your
end. Actually that's what I suspect it's going to end up being
anyway. Try comparing you computer account and ISP settings with
someone and look for differences, and/ore try installing a different
mail client. The browser counterpart of Thunderbird is FireFox - an
excellent browser with only a couple very annoying "features" but
they're harmless.

HTH,

Twayne




--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.

.




--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.



  #29  
Old March 29th, 2010, 04:28 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Zac Thompson[_2_]
external usenet poster
 
Posts: 89
Default Red x


"Twayne" wrote in message
...
In ,
Kjw typed:
If my virus protection was causing this problem, wouldn't I be
getting the Red x with all email I get and not just from this one
person? And that is the way it is, just him and just to me.


It doesn't sound like your AV is the problem, but it's worth checking out
if nothing else seems to help. I haven't seen anything but anecdotal
evidence that AV messes with incoming mail; only outgoing.
Since it's just the one sender, and it's consistant, it could however be
a problem at his end with AV, or his ISP is preventing such images, or
your ISP could too if they were so inclined. Is he using a free account
somewhere to send those? They might be blocking images.

Here's a test you could try if it's feasible: Have someone else that gets
his images OK send one of the ones you cannot read to you and see if you
can read that. If not, then you probably have a problem with file
associations or similar.

Another one: When you receive a "red x", is the file of an appropriate
size? In ohter words, is the image even IN the mail that you receive?
If it's not, then either he has messed up somehow or one of your ISPs is
stripping it out for some reason. Somehow an ISP might be seeing them as
dangerous images and stripping them out, but they SHOULD be teling you if
they do that.
If it IS there, then it's something at your end for sure.
Look at the mail's source code: You should normally see whatever he
wrote to you in the body of the message, plus a lot of meaningless
numbers, many screens worth, that make up the image. In Outlook Express
it's CTRL-F3 to see the code, but I don't know other programs methods.
Your Headers don't look like you're using Outlook Express but maybe WLM
or Outlook?
Who is your ISP?
Who is his ISP?
Is the image data present in the e-mail source code when you get a red
x? This is probably the most important question to answer.

Luck,

Twayne



"PA Bear [MS MVP]" wrote:

Disable email scanning by your anti-virus application. It provides
no additional protection, it may be causing the problem, and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard
drive, including email and email attachments. Email Scanning is just
another layer on top of this. To make sure that Auto-Protect is
providing the maximum protection, keep Auto-Protect enabled and run
LiveUpdate regularly to ensure that you have the most recent virus
definitions. /QP
http://service1.symantec.com/SUPPORT...02111812533106

. Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

--
~PA Bear

Kjw wrote:
Yes, my virus applications are configured to scan my email coming
and going.

Is your anti-virus application configured to scan incoming and
outgoing mail?

Kjw wrote:
Yes, he is forwarding them but no he nor any of the others are AOL
subscribers. Yes, I can send myself one with the graphics showing
and can
receive from others with it showing. But, this is the strange
part, he is
sending these messages all as a group. He and others including
myself all
use the same internet service. The others get these same emails
with the graphics showing. If it was on my end, I wouldn't be
receiving from myself
and others with the graphics showing, would I. Plus, if it was on
his end,
the others that he sent it to at the same time as myself wouldn't
be getting them with the graphics showing, would they? This is
weird. Can anyone explain this?

"PA Bear [MS MVP]" wrote:
Is he Forwarding all of these messages and is he an AOL
subscriber and/or
are the other recipients AOL subscribers?

If you can send yourself an HTML message with embedded graphics
and you can
see the graphics, not a Red X, in the received email, the
problem is NOT
on
your end.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Kjw wrote:
I know this subject has been discussed before but I haven't
found anything
that covers my problem. All email I receive from this one
person has the
red
x if there is a picture in it. BUT, all email I get with
pictures from others works fine. Before you tell me it's on his
end, he also sends it
to
several other people I know and they say theirs has the
picutres and NOT
the red x. I have checked my firewall, virus, etc. settings and
can not
find the problem. It's strange to me that all email works
except the ones
from him and that others gets the same email from him that is
sent at the
same time and theirs has the picture. It seems like if it's a
setting on
my
end, then why are the others working? Plus, if it's something
he's doing,
why does everyone else get it with the picture and not the red
x? Can anyone explain this? This is weird. Thanks.

.

.

.




--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.



  #30  
Old March 29th, 2010, 04:37 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Zac Thompson[_2_]
external usenet poster
 
Posts: 89
Default Red x


"Zac Thompson" wrote in message
...

"Twayne" wrote in message
...
In ,
Kjw typed:
Yes, he sends his emails in one go but the people I have asked are
using the same internet service I am and he does also. Their email is
fine with no red x. BUT, all other email from others I get has the
pictures even from the same internet service that we use. If it was
something on my end wouldn't it be doing it with all of my email and
not just the ones from him? I have tried Thunderbird and it is doing
the same thing. No pictures. No, I don't have Outlook Express set to
not accept attachments that could be dangerous? That has been turned
off and still is. It's just strange to me that I get embedded
pictures just fine from everyone except him and that others get it
just fine from him even though we all use the same internet service.


Hmm, beats me! All I can think of is to go thru OE's Tools; Option and
Control Panel's Internet Options, looking in each tab for anything that
might cause it. Did you try CTRL-ALT-H, just for grins? Probably not the
fix, but ... can't hurt.
I'd ask your ISP about it too; they might have something turned on that
you're not aware of.
Beyond that, all that's left is file corruption or malware, AFAIK right
now.

Hope you'll let us know when you get it solved?

HTH,

Twayne





"Twayne" wrote:

In ,
Kjw typed:
Yes, he is forwarding them but no he nor any of the others are AOL
subscribers. Yes, I can send myself one with the graphics showing
and can receive from others with it showing. But, this is the
strange part, he is sending these messages all as a group. He and
others including myself all use the same internet service. The
others get these same emails with the graphics showing. If it was
on my end, I wouldn't be receiving from myself and others with the
graphics showing, would I. Plus, if it was on his end, the others
that he sent it to at the same time as myself wouldn't be getting
them with the graphics showing, would they? This is weird. Can
anyone explain this?

"PA Bear [MS MVP]" wrote:

Is he Forwarding all of these messages and is he an AOL subscriber
and/or are the other recipients AOL subscribers?

If you can send yourself an HTML message with embedded graphics and
you can see the graphics, not a Red X, in the received email, the
problem is NOT on your end.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Kjw wrote:
I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red
x if there is a picture in it. BUT, all email I get with pictures
from others works fine. Before you tell me it's on his end, he
also sends it to several other people I know and they say theirs
has the picutres and NOT the red x. I have checked my firewall,
virus, etc. settings and can not find the problem. It's strange
to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time
and theirs has the picture. It seems like if it's a setting on my
end, then why are the others working? Plus, if it's something he's
doing, why does everyone else get it with the picture and not the
red x? Can anyone explain this? This is weird. Thanks.

.

Assuming he sends all the mails in one go and not separate sessions,
then if some recipien ts see the images OK and some do not, it is
NOT anything at his end. It's highly likely to be a setting on your
own computer's client or in your account settings at your ISP.

Too many variables/possibilities and too little detail to target a
response accurately, but ...
-- Is your ISP scraping and deleting the attachments? Usually that's
a selection around the AV protection area of the ISP's settings, on
his server.
-- Are you the only one in your group that uses your particular
ISP? ISPs can have differeing settings and defaults so if ISP X
works OK, that doesn't really say ISP Y will work OK.
-- Have you set your client Options to not accept attachments that
could be dangerous? If so, turn it off.
-- The fact that others see them isn't helpful unless you also know
that all the others are using the SAME mail client and version of
their mail client as you are using, have all selected the same virus
and spam an d attatchmen t settings the ISP may offer and all are
identical. -- Have you, just for grins, tried installing Thunderbird
or any other mail client to see if it sees the images OK? If another
client does see them, then it's going to be some setting on your
end. Actually that's what I suspect it's going to end up being
anyway. Try comparing you computer account and ISP settings with
someone and look for differences, and/ore try installing a different
mail client. The browser counterpart of Thunderbird is FireFox - an
excellent browser with only a couple very annoying "features" but
they're harmless.

HTH,

Twayne




--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.

.




--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.





 




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