Error: could not find a contact with this e-mail address

I have tried it and I still get the error. By “reseting the address book
service�, do I do this by going to Tools, Email Accounts, View or Change
existing directories or address books. Then remove the address book, restart
outlook, and re-add. I tried this and I still get the error.

"Russ Valentine [MVP-Outlook]" wrote:

Yes. Of course. And I also explained it. You are trying something no one
would really do. First you do an Outlook Lookup from an existing mail
message. Then you deliberately move the contact to which that resolution was
linked and expect Outlook still to find it when you try the lookup again
from that same message. Outlook cann't do that until you reset the address
book service. After that, it finds it every time without fail.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I tried this to no avail.

Has anyone actually tried to recreate/simulate my symptom as I have
described it?

"Brian Tillman" wrote:

lee wrote:

I guess I don't understand, I have tried everything you stated thus
far. "Did you enable the subfolder as an email address book?" and
removing and readding...

I have seen no evidence that Outlook will check a subfolder on a
"Lookup".

Right-click ANY folder holding Contacts items, choose Properties, and
there
will be an Outlook Address Book tab. On that tab will be a check box
labeled "Show this fodler as an e-mail Address Book". Checking this box
makes the folder available for reference by the Address Book service. In
the address book, click ing ToolsOptions allows you to specify in which
order the folders will be handled.
--
Brian Tillman

I cannot reproduce that behavior at all. Are you still trying the Contact
lookup from the orignal message or another one?
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I have tried it and I still get the error. By “reseting the address book
service�, do I do this by going to Tools, Email Accounts, View or Change
existing directories or address books. Then remove the address book,
restart
outlook, and re-add. I tried this and I still get the error.

"Russ Valentine [MVP-Outlook]" wrote:

Yes. Of course. And I also explained it. You are trying something no one
would really do. First you do an Outlook Lookup from an existing mail
message. Then you deliberately move the contact to which that resolution
was
linked and expect Outlook still to find it when you try the lookup again
from that same message. Outlook cann't do that until you reset the
address
book service. After that, it finds it every time without fail.
--
Russ Valentine
[MVP-Outlook]
"lee" wrote in message
...
I tried this to no avail.

Has anyone actually tried to recreate/simulate my symptom as I have
described it?

"Brian Tillman" wrote:

lee wrote:

I guess I don't understand, I have tried everything you stated thus
far. "Did you enable the subfolder as an email address book?" and
removing and readding...

I have seen no evidence that Outlook will check a subfolder on a
"Lookup".

Right-click ANY folder holding Contacts items, choose Properties, and
there
will be an Outlook Address Book tab. On that tab will be a check box
labeled "Show this fodler as an e-mail Address Book". Checking this
box
makes the folder available for reference by the Address Book service.
In
the address book, click ing ToolsOptions allows you to specify in
which
order the folders will be handled.
--
Brian Tillman

I have the same problem, and lookup also fails on subfolders for me.

"lee" wrote:

The functionality I am looking for is: I have two types of contacts, Clients
and general(vendors, personal). The “General�, can just stay lumped under
Contacts, I don’t need to segregate them. The Clients I want in their own
subfolder so I can quickly view them and their properties.

So let’s say a new client sends me an email:
1) I add him to my contacts
2) After this if I right click a new message from him, I can look him up.
Obviously.
3) But I really want him in that Client folder.
4) So if I move him to Clients, when a new msg from him comes in, if I
r-click him, it will not find him.
5) I understand I can go use the Find function, but this takes more time
than the simple rclick lookup.
6) Now you have stated before that the issue is that I am moving(breaking) a
contact to which the email is link. I don’t think that is how outlook is
programmed. I think the real problem is that outlook, on an rclick/lookup,
does not check subfolders. I believe I have verified this by creating a
contact directly in the subfolder and attempting to look him up via rclick,
without ever having dragged and drop him(breaking the link). I get the error
that it can’t find the contact.