How do I use Contacts as Address Book?

Stan W. wrote:

Brian, you have totally lost me.

From Milly's instructions.
Tools Options Mail setup Accounts Directory View or Change
opens email accounts, so what is ment by "ensure the address book
service is installed?"

ToolsOptionsMail SetupE-mail AccountsView or change existing directories
or address booksNext or. just a little more simply, ToolsE-mail
AccountsView or change existing directories or address booksNext is the
path you should take. If the Outlook Address Book service is not in your
mail profile, click Add, select the Additional Address Books radio button,
click Next, select Outlook Address Book, click Next, then Finish. Stop and
restart Outlook. Then right-click your Contacts folder, choose Properties,
select the Outlook Address Book tab, and make sure the box labeled "Show
this folder as an e-mail Address Book" is checked.
--
Brian Tillman

Brian,

O/K, I was able to follow the last communication.
Outlook Address Book was already in the mail profile.
After right-clicking on Contacts Folder etc. "Show this folder as an e-mail
Address Book" was already checked.

When I go to send an e-mail or click on the address book icon in the
Navigation Bar (in Outlook 2003) an empty address book opens.
In the "Show names from the:" area in the address book, there are five
options, all of which are empty.

Thanks,
Stan W.

"Brian Tillman" wrote:

Stan W. wrote:

Brian, you have totally lost me.

From Milly's instructions.
Tools Options Mail setup Accounts Directory View or Change
opens email accounts, so what is ment by "ensure the address book
service is installed?"

ToolsOptionsMail SetupE-mail AccountsView or change existing directories
or address booksNext or. just a little more simply, ToolsE-mail
AccountsView or change existing directories or address booksNext is the
path you should take. If the Outlook Address Book service is not in your
mail profile, click Add, select the Additional Address Books radio button,
click Next, select Outlook Address Book, click Next, then Finish. Stop and
restart Outlook. Then right-click your Contacts folder, choose Properties,
select the Outlook Address Book tab, and make sure the box labeled "Show
this folder as an e-mail Address Book" is checked.
--
Brian Tillman

Stan W. wrote:

Brian,

O/K, I was able to follow the last communication.
Outlook Address Book was already in the mail profile.
After right-clicking on Contacts Folder etc. "Show this folder as an
e-mail Address Book" was already checked.

When I go to send an e-mail or click on the address book icon in the
Navigation Bar (in Outlook 2003) an empty address book opens.
In the "Show names from the:" area in the address book, there are five
options, all of which are empty.

Click ToolsE-mail AccountsView or change existing directories or address
booksNext. Select the Outlook Address Book and click Change. Remove the
bogus folders there.
--
Brian Tillman

I have removed the "bogus" folders from Outlook Address Book.
I now right click on Contacts folder Properties Outlook Address Book
"Show this folder as an e-mail Address Book" is greyed out and will not
accept a check.

Stan W.

"Brian Tillman" wrote:

Stan W. wrote:

Brian,

O/K, I was able to follow the last communication.
Outlook Address Book was already in the mail profile.
After right-clicking on Contacts Folder etc. "Show this folder as an
e-mail Address Book" was already checked.

When I go to send an e-mail or click on the address book icon in the
Navigation Bar (in Outlook 2003) an empty address book opens.
In the "Show names from the:" area in the address book, there are five
options, all of which are empty.

Click ToolsE-mail AccountsView or change existing directories or address
booksNext. Select the Outlook Address Book and click Change. Remove the
bogus folders there.
--
Brian Tillman

Stan W. wrote:

I have removed the "bogus" folders from Outlook Address Book.
I now right click on Contacts folder Properties Outlook Address
Book "Show this folder as an e-mail Address Book" is greyed out and
will not accept a check.

Then you need to completely remove the Outlook Address Book service from the
mail profile, stop and restart Outlook, and add it back in.
--
Brian Tillman

Brian,

I am experiencing some difficulty reading minds via the internet.
Please explain your last instruction fully.

Stan W.

"Brian Tillman" wrote:

Stan W. wrote:

I have removed the "bogus" folders from Outlook Address Book.
I now right click on Contacts folder Properties Outlook Address
Book "Show this folder as an e-mail Address Book" is greyed out and
will not accept a check.

Then you need to completely remove the Outlook Address Book service from the
mail profile, stop and restart Outlook, and add it back in.
--
Brian Tillman

Stan W. wrote:

I am experiencing some difficulty reading minds via the internet.
Please explain your last instruction fully.

You have been in the mail profile several times now and have seen where the
Outlook Address Book service is defined. Surely you're able to visit it
once again and look at the buttons you see while you're there, since you
haven't looked at them the other times. Here it is one more time in lurid
detail.

Click ToolsE-mail AccountsView or change existing directories or address
booksNext. Select the Outlook Address Book and click Remove. Click
Finish. Stop and restart Outlook

Click ToolsE-mail AccountsAdd a new directory or address bookNext.
Select Additional Address Books. Click Next. Select Outlook Address Book,
click Next, then Finish. Stop and restart Outlook. Now you should be able
to click the "Show this folder as an e-mail Address Book" check box on the
Contacts folder properties pages.
--
Brian Tillman

I have followed through and set everything as you have said. "Show this
folder as an e-mail Address Book" is checked.
I can go to Mail Click on Address Book in the task bar and a blank Address
Book opens, the original problem seven days ago.
I have closed Outlook down, I have closed the computer down, restarted both
-- no change.

Stan W.

"Brian Tillman" wrote:

Stan W. wrote:

I am experiencing some difficulty reading minds via the internet.
Please explain your last instruction fully.

You have been in the mail profile several times now and have seen where the
Outlook Address Book service is defined. Surely you're able to visit it
once again and look at the buttons you see while you're there, since you
haven't looked at them the other times. Here it is one more time in lurid
detail.

Click ToolsE-mail AccountsView or change existing directories or address
booksNext. Select the Outlook Address Book and click Remove. Click
Finish. Stop and restart Outlook

Click ToolsE-mail AccountsAdd a new directory or address bookNext.
Select Additional Address Books. Click Next. Select Outlook Address Book,
click Next, then Finish. Stop and restart Outlook. Now you should be able
to click the "Show this folder as an e-mail Address Book" check box on the
Contacts folder properties pages.
--
Brian Tillman

Stan W. wrote:

I have followed through and set everything as you have said. "Show
this folder as an e-mail Address Book" is checked.
I can go to Mail Click on Address Book in the task bar and a blank
Address Book opens, the original problem seven days ago.
I have closed Outlook down, I have closed the computer down,
restarted both -- no change.

As I cannot see your computer, I'm afraid the only suggestion I have left it
to start afresh with a new mail profile, adding in your existing PST and
redefiniing your accounts. This will allow you start completely from
scratch with the services in the profile. Beyond that, I can't suggest
anything else.
--
Brian Tillman

In the Address Book, what entries do you see in the Show Names From list.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Stan W." wrote in message ...
I have followed through and set everything as you have said. "Show this
folder as an e-mail Address Book" is checked.
I can go to Mail Click on Address Book in the task bar and a blank Address
Book opens, the original problem seven days ago.
I have closed Outlook down, I have closed the computer down, restarted both
-- no change.

Stan W.

"Brian Tillman" wrote:

Stan W. wrote:

I am experiencing some difficulty reading minds via the internet.
Please explain your last instruction fully.

You have been in the mail profile several times now and have seen where the
Outlook Address Book service is defined. Surely you're able to visit it
once again and look at the buttons you see while you're there, since you
haven't looked at them the other times. Here it is one more time in lurid
detail.

Click ToolsE-mail AccountsView or change existing directories or address
booksNext. Select the Outlook Address Book and click Remove. Click
Finish. Stop and restart Outlook

Click ToolsE-mail AccountsAdd a new directory or address bookNext.
Select Additional Address Books. Click Next. Select Outlook Address Book,
click Next, then Finish. Stop and restart Outlook. Now you should be able
to click the "Show this folder as an e-mail Address Book" check box on the
Contacts folder properties pages.
--
Brian Tillman