If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Excel and Powerpoint try to reinstall every time
I'm working on a PC running XP Pro/SP2 installed with Office 2003 Standard.
Office 2003 came with the PC from Dell. I looked up my invoice and the full version came with the system, but now when it comes up, it says it's the 2003 Standard Student & Teacher edition Sometime back, the full version of Powerpoint was installed and it functions properly, but now when I launch Excel or Powerpoint, it initiates the install process. If I click CANCEL, it stops the process and lets me use the application normally. I looked it up in Event View and it mentions a registry key is missing: something like hk-current-user\software\microsoft\office\11.0\userdata is missing. How do I correct this problem? Is there a log file I can view that specifies the install history of all Office products so I can verify what was products were installed and when? Thanks, Tony |
Thread Tools | |
Display Modes | |
|
|