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#1
November 29th, 2005, 03:02 AM
posted to microsoft.public.office.setup
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Unable to access brand new office pro
Bought new Compaq 3200+ desktop.
Got Office professional edition 2003 cd frommicrosoft in mail today via home use program from work. Have cd case in front of me yet every time I try to open any office program, it requires me to enter the product key. I verify it typed correctly numerous times yet it tells me the product key is not valid. Ideas? 
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#2
November 29th, 2005, 03:12 AM
posted to microsoft.public.office.setup
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Unable to access brand new office pro
If your new computer came with a trial version of Office 2003
preinstalled on it by the computer manufacturer, then you should have uninstalled the trial version before installing your home use program version. See http://support.microsoft.com/?kbid=836178 "You receive an 'invalid product key' error message when you start an Office 2003 program after you install Office Professional Edition 2003" for more information. dev wrote: Bought new Compaq 3200+ desktop. Got Office professional edition 2003 cd frommicrosoft in mail today via home use program from work. Have cd case in front of me yet every time I try to open any office program, it requires me to enter the product key. I verify it typed correctly numerous times yet it tells me the product key is not valid. Ideas?
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#3
November 29th, 2005, 12:36 PM
posted to microsoft.public.office.setup
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Unable to access brand new office pro
Thanks. I will try that when I get home tonight.
"garfield-n-odie" wrote: If your new computer came with a trial version of Office 2003 preinstalled on it by the computer manufacturer, then you should have uninstalled the trial version before installing your home use program version. See http://support.microsoft.com/?kbid=836178 "You receive an 'invalid product key' error message when you start an Office 2003 program after you install Office Professional Edition 2003" for more information. dev wrote: Bought new Compaq 3200+ desktop. Got Office professional edition 2003 cd frommicrosoft in mail today via home use program from work. Have cd case in front of me yet every time I try to open any office program, it requires me to enter the product key. I verify it typed correctly numerous times yet it tells me the product key is not valid. Ideas?
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