Phantom Personal Folder

I have recently had to reformat my laptop and reinstall Outlook 2003. When I
copied the pst file that I backed up into the default location I ended up
having 2 sets of personal folders-both identical in content. The 2nd
personal folders was refusing to close and I get the error message "The set
of folders could not be opened." whenever I click on it ,either to delete or
close. I have run the scanpst.exe program as suggested in the help file but
although this stated that it repaired some files I am still stuck with a
second icon of personal folders that will not disappear.
Any help greatly appreciated.

the easiest way to fix it is to delete the profile and create a new one.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

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"Michael Brown" wrote in message
...
I have recently had to reformat my laptop and reinstall Outlook 2003. When
I
copied the pst file that I backed up into the default location I ended up
having 2 sets of personal folders-both identical in content. The 2nd
personal folders was refusing to close and I get the error message "The
set
of folders could not be opened." whenever I click on it ,either to delete
or
close. I have run the scanpst.exe program as suggested in the help file
but
although this stated that it repaired some files I am still stuck with a
second icon of personal folders that will not disappear.
Any help greatly appreciated.