07 Crashes when Sorting Data

Hi,

I have a user who is trying to mail merge from another Word 07 document
pulled from a database. When she merges without sorting, everything is fine.
When she tries to sort by company and then process, Word crashes. I have
updated Windows and Office and she's running 07 SP-1. Any thoughts?

Thanks in advance for any help,

Chris

And for future clarification, I have tried different data sources and all of
them seem to generate this issue; if that helps at all.

"Chris Lane" wrote:

Hi,

I have a user who is trying to mail merge from another Word 07 document
pulled from a database. When she merges without sorting, everything is fine.
When she tries to sort by company and then process, Word crashes. I have
updated Windows and Office and she's running 07 SP-1. Any thoughts?

Thanks in advance for any help,

Chris

Can't help with the reason for the crash, but I maintain that the best place
to manipulate data is in a database.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Chris Lane" wrote in message
...
And for future clarification, I have tried different data sources and all
of
them seem to generate this issue; if that helps at all.

"Chris Lane" wrote:

Hi,

I have a user who is trying to mail merge from another Word 07 document
pulled from a database. When she merges without sorting, everything is
fine.
When she tries to sort by company and then process, Word crashes. I
have
updated Windows and Office and she's running 07 SP-1. Any thoughts?

Thanks in advance for any help,

Chris