A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Office » Setup, Installing & Configuration
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Setup cannot continue because a required file is either corrupted



 
 
Thread Tools Display Modes
  #1  
Old July 20th, 2009, 01:51 PM posted to microsoft.public.office.setup
OMS-Hockey
external usenet poster
 
Posts: 1
Default Setup cannot continue because a required file is either corrupted

I have a new HP PC running XP Pro with Office Pro 2007 pre-installed & I have
new, unused full copy of Office Pro 2007. The pre-installed version would not
convert to the permanent licensed version when I entered the product key from
the newly purchased full version. I receive the message that "The key is
incorrect. Verify that you have the correct key, and then retype it."

Additionally, I tried to install the full version over the trial version but
received the message that "Setup cannot continue because a required file is
ether corrupt or missing. Run setup again from the original source disk or
download version."

Also, I tried to load Office Pro 2007 from another copy of Office Pro 2007,
which copy was recently installed on another PC without problem, but I
receved the same "Setup cannot continue...." message.

So, I re-formated the hard drive & reloaded the XP Pro OS but did not reload
the Office 2007 trial program. Then, I tried to install the full version of
Office but received the same "Setup cannot continue....." message.

Next, I reloaded the trial version of Office 2007 & activated the trial
version. All went smoothly & it is operating smoothly.

Again, I tried to convert the trial version to the full version using the
Product Key from the new Office Pro 2007

  #2  
Old July 20th, 2009, 05:35 PM posted to microsoft.public.office.setup
JoAnn Paules
external usenet poster
 
Posts: 10,630
Default Setup cannot continue because a required file is either corrupted

Your trial copy is probably Home and Student Editiopn. Your paid key is for
Office Pro and will not work no matter what you try. Is your Office 2007
disk an original one from Microsoft?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


"OMS-Hockey" wrote in message
...
I have a new HP PC running XP Pro with Office Pro 2007 pre-installed & I
have
new, unused full copy of Office Pro 2007. The pre-installed version would
not
convert to the permanent licensed version when I entered the product key
from
the newly purchased full version. I receive the message that "The key is
incorrect. Verify that you have the correct key, and then retype it."

Additionally, I tried to install the full version over the trial version
but
received the message that "Setup cannot continue because a required file
is
ether corrupt or missing. Run setup again from the original source disk or
download version."

Also, I tried to load Office Pro 2007 from another copy of Office Pro
2007,
which copy was recently installed on another PC without problem, but I
receved the same "Setup cannot continue...." message.

So, I re-formated the hard drive & reloaded the XP Pro OS but did not
reload
the Office 2007 trial program. Then, I tried to install the full version
of
Office but received the same "Setup cannot continue....." message.

Next, I reloaded the trial version of Office 2007 & activated the trial
version. All went smoothly & it is operating smoothly.

Again, I tried to convert the trial version to the full version using the
Product Key from the new Office Pro 2007



 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 07:59 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.