MAPI unable to load info service PSTPRX.DLL

I just upgraded to Outlook 2002 xp. When I started outlook, I obtained the
following error message:

Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The .DLL file for the information service could
not be found. MAPI was unable to load the information service PSTPRX.DLL. Be
sure the service is correctly installed and configured.

What should I do?

Lou Cherry

See if the information in the following MSKB article helps:

http://support.microsoft.com/default.aspx?scid=kb;[LN];293058

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In et,
Lou Cherry wrote:

I just upgraded to Outlook 2002 xp. When I started outlook, I
obtained the following error message:

Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The .DLL file for the information service
could not be found. MAPI was unable to load the information service
PSTPRX.DLL. Be sure the service is correctly installed and configured.

What should I do?

Lou Cherry