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#1
November 11th, 2008, 07:33 PM
posted to microsoft.public.office.setup
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Office 2k7 pro plus install fails
I am unable to install 2k7 pro plus to a windows xp pro machine on my domain.
I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry 
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#2
November 11th, 2008, 11:19 PM
posted to microsoft.public.office.setup
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Office 2k7 pro plus install fails
What is the exact error when it fails as shown on your screen. Not in the Event Viewer
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry
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#3
November 12th, 2008, 03:37 PM
posted to microsoft.public.office.setup
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Office 2k7 pro plus install fails
Peter,
Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry
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#4
November 13th, 2008, 12:55 AM
posted to microsoft.public.office.setup
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Office 2k7 pro plus install fails
Larry
Have you tried in Administrative mode. Was another version of Office installed before. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Peter, Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry
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#5
November 13th, 2008, 02:04 PM
posted to microsoft.public.office.setup
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Office 2k7 pro plus install fails
Hi Peter,
This was a clean image on the machine with no other office software installed. Have even tried logging in locally as administrator instead of loggin into domain. Now I see that I have 2 more machines doing the same thing, however 4 machines in the same room with the same hardware and OS and software installs are just fine.. Very puzzleing??? "Peter Foldes" wrote: Larry Have you tried in Administrative mode. Was another version of Office installed before. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Peter, Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry
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#6
November 19th, 2008, 06:40 PM
posted to microsoft.public.office.setup
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Office 2k7 pro plus install fails
Just out of curiosity Larry. The CD rom that you are using was purchased from where. Does it have a MS hologram on the CD
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Hi Peter, This was a clean image on the machine with no other office software installed. Have even tried logging in locally as administrator instead of loggin into domain. Now I see that I have 2 more machines doing the same thing, however 4 machines in the same room with the same hardware and OS and software installs are just fine.. Very puzzleing??? "Peter Foldes" wrote: Larry Have you tried in Administrative mode. Was another version of Office installed before. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Peter, Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry
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#7
November 19th, 2008, 05:13 PM
posted to microsoft.public.office.setup
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Office 2k7 pro plus install fails
Tried a few more things on this problem, including,,, Removed GPO link that
was trying to install software from GP. Removing all registry and installer items dealing with MS OFFICE. Still no luck. "LarryG" wrote: I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry
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