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#1
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Outlook XP email goes to sent folder -receipient doesn't receive,.
Recently when I send email to a people on a specific server, the email goes
to sent messages but they do not receive it. If I send the email directly from my webmail access, they do receive it. Also, if I send it through outlook express, they receive it. If I reply to their message through Outlook XP they do receive it, but not when I send a new message. I've tried with several people on the same server with the same result. I verified that the email address sent to is correct and that their server is not blocking email from my account. What can I do to fix this? Thank you. |
#2
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Jobde wrote:
Recently when I send email to a people on a specific server, the email goes to sent messages but they do not receive it. If I send the email directly from my webmail access, they do receive it. Also, if I send it through outlook express, they receive it. If I reply to their message through Outlook XP they do receive it, but not when I send a new message. I've tried with several people on the same server with the same result. I verified that the email address sent to is correct and that their server is not blocking email from my account. What can I do to fix this? Enable logging in Outlook and post the contents of the log here and we can determine if the message left your machine. -- Brian Tillman |
#3
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Hi Brian,
Thank you for helping. Here is the log for emails sent to 2 emails on the same server: 2005.02.08 18:14:18 Logging Started (level is LTF_TRACE) 2005.02.08 18:14:18 Successfully initialized the resource manager 2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: Created 2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: Synchronize called (flags = 00000001) 2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: Synch operation started (flags = 00000001) 2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: UploadItems: 0 messages to send 2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: Synch operation completed 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Created 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Synchronize called (flags = 00000031) 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Synch operation started (flags = 00000031) 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: StartImport(flags = 00000000, max msg = ffffffff): full items 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Trying to read remote URL off the resource 2005.02.08 18:14:18 Looking up handler for POP 2005.02.08 18:14:18 Creating proto handler {848F8363-04C9-11D3-B8AF-00105A19CDC6} 2005.02.08 18:14:18 Initializing proto handler {848F8363-04C9-11D3-B8AF-00105A19CDC6} 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: StartImport: Retrieving Blob 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: StartImport: pCallback-StartImport 2005.02.08 18:14:18 Callback::ExecuteThread[THIS: 0550dea8] 2005.02.08 18:14:18 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:18 "CPOPManifestTask: Begin execution") (00001000) returns 00000000 2005.02.08 18:14:18 Callback::ExecuteThread[THIS: 0550dea8] (00001000) returns 00000000 2005.02.08 18:14:18 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:18 "POP3: Finding host") 2005.02.08 18:14:18 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:18 "POP3: Connecting to host") 2005.02.08 18:14:18 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:18 "POP3: Connected to host") 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: DeleteNukedItems - Nothing to nuke 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: UploadItems: 2 messages to send 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Trying to read remote URL off the resource 2005.02.08 18:14:18 Looking up handler for SMTP 2005.02.08 18:14:18 Creating proto handler {8D2595E0-07C3-11D3-B8AF-00105A19CDC6} 2005.02.08 18:14:18 Initializing proto handler {8D2595E0-07C3-11D3-B8AF-00105A19CDC6} 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: SendItem: pCallback-Put 2005.02.08 18:14:18 Callback::ExecuteThread[THIS: 00218190] 2005.02.08 18:14:18 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:18 "CSMTPPutTask: Begin execution") (00001000) returns 00000000 2005.02.08 18:14:18 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:18 "SMTP PH: Connecting to SMTP server") 2005.02.08 18:14:18 Callback::ExecuteThread[THIS: 00218190] (00001000) returns 00000000 2005.02.08 18:14:18 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:18 "SMTP: Finding host") 2005.02.08 18:14:18 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:18 "SMTP: Connected to host") 2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: SendItem: pCallback-Put 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: rx +OK InterMail POP3 server ready.") 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: Authorizing to server") 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: [tx] USER de.oj.eda") 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: rx +OK please send PASS command") 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: [tx] PASS *****") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 220 mail.bellsouth.net ESMTP server (InterMail vM.5.01.06.11 201-253-122-130-111-20040605) ready Tue, 8 Feb 2005 18:14:15 -0500") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: [tx] EHLO zeus") 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: rx +OK de.oj. is welcome here") 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: Authorized to host") 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: Connected to host") 2005.02.08 18:14:19 Callback::ReportStatus[THIS: 0550dea8] (ulAsynchPhase = RSF_CONNECTED) Progress = 1/3 2005.02.08 18:14:19 Callback::ReportStatus[THIS: 0550dea8] (ulAsynchPhase = RSF_CONNECTED) Progress = 2/4 2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "POP3: [tx] STAT") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 250-imf24aec.mail.bellsouth.net") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 250-HELP") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 250-PIPELINING") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 250-DSN") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 250-8BITMIME") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 250 SIZE 26214400") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: Authorized to host") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: Connected to host") 2005.02.08 18:14:19 Callback::ReportStatus[THIS: 00218190] (ulAsynchPhase = RSF_CONNECTED) Progress = 1/4 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: [tx] MAIL FROM: ") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 250 Sender Ok") 2005.02.08 18:14:19 Callback::ReportStatus[THIS: 00218190] (ulAsynchPhase = RSF_INPROGRESS) Progress = 2/5 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: [tx] RCPT TO: ") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 250 Recipient Ok") 2005.02.08 18:14:19 Callback::ReportStatus[THIS: 00218190] (ulAsynchPhase = RSF_INPROGRESS) Progress = 3/6 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: [tx] DATA") 2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:19 "SMTP: rx 354 Please start mail input.") 2005.02.08 18:14:21 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:21 "POP3: rx +OK 0 0") 2005.02.08 18:14:21 Callback::ReportStatus[THIS: 0550dea8] (ulAsynchPhase = RSF_INPROGRESS) Progress = 3/5 2005.02.08 18:14:21 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:21 "POP3: [tx] UIDL") 2005.02.08 18:14:22 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:22 "POP3: rx +OK 0 messages") 2005.02.08 18:14:24 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:24 "SMTP: rx 354 Please start mail input.") 2005.02.08 18:14:24 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:24 "SMTP: [tx] ..") 2005.02.08 18:14:24 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:24 "SMTP: rx 250 Mail queued for delivery.") 2005.02.08 18:14:24 Callback::ReportStatus[THIS: 00218190] (ulAsynchPhase = RSF_INPROGRESS) Progress = 4/7 2005.02.08 18:14:24 Callback::ExecuteThread[THIS: 00218128] (00001000) returns 00000000 2005.02.08 18:14:24 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:24 "CSMTPPutTask: Begin execution") 2005.02.08 18:14:24 Looking up handler for MAPI 2005.02.08 18:14:24 Creating proto handler {8D2595E1-07C3-11D3-B8AF-00105A19CDC6} 2005.02.08 18:14:24 Initializing proto handler {8D2595E1-07C3-11D3-B8AF-00105A19CDC6} 2005.02.08 18:14:24 Callback::ExecuteThread[THIS: 07dbafa0] (00002000) returns 00000000 2005.02.08 18:14:24 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:24 "SMTP PH: Connecting to SMTP server") 2005.02.08 18:14:24 Callback::ReportStatus[THIS: 00218128] (ulAsynchPhase = RSF_CONNECTED) Progress = 1/4 2005.02.08 18:14:24 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:24 "SMTP: [tx] MAIL FROM: ") 2005.02.08 18:14:24 Callback::ReportStatus[THIS: 00218190] (ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000) 2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:25 "SMTP: rx 250 Sender Ok") 2005.02.08 18:14:25 Callback::ReportStatus[THIS: 00218128] (ulAsynchPhase = RSF_INPROGRESS) Progress = 2/5 2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:25 "SMTP: [tx] RCPT TO: ") 2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:25 "SMTP: rx 250 Recipient Ok") 2005.02.08 18:14:25 Callback::ReportStatus[THIS: 00218128] (ulAsynchPhase = RSF_INPROGRESS) Progress = 3/6 2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:25 "SMTP: [tx] DATA") 2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:25 "SMTP: rx 354 Please start mail input.") 2005.02.08 18:14:26 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:26 "POP3: rx .") 2005.02.08 18:14:26 Callback::ReportStatus[THIS: 0550dea8] (ulAsynchPhase = RSF_INPROGRESS) Progress = 4/6 2005.02.08 18:14:26 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:26 "CPOPManifestTask: Comparing server and local blobs") 2005.02.08 18:14:26 Callback::ReportStatus[THIS: 0550dea8] (ulAsynchPhase = RSF_INPROGRESS) Progress = 5/6 2005.02.08 18:14:26 ResourceObject [THIS: 0550db28]: AddDeferredCall: pCallback-RegisterDeferredCall 2005.02.08 18:14:26 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:26 "CPOPManifestTask: Checking for messages to delete") 2005.02.08 18:14:26 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:26 "CPOPManifestTask: End execution") 2005.02.08 18:14:26 Callback::LogText[THIS: 07dbae88] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:26 "CPOPDeferredCallTask: Begin execution") 2005.02.08 18:14:26 Callback::ExecuteThread[THIS: 07dbae88] (00001000) returns 00000000 2005.02.08 18:14:26 Callback::ReportStatus[THIS: 0550dea8] (ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000) 2005.02.08 18:14:27 Callback::ReportStatus[THIS: 07dbae88] (ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000) 2005.02.08 18:14:30 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:30 "SMTP: rx 354 Please start mail input.") 2005.02.08 18:14:30 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:30 "SMTP: [tx] ..") 2005.02.08 18:14:30 Callback::LogText[THIS: 00218128] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:30 "SMTP: rx 250 Mail queued for delivery.") 2005.02.08 18:14:30 Callback::ReportStatus[THIS: 00218128] (ulAsynchPhase = RSF_INPROGRESS) Progress = 4/7 2005.02.08 18:14:30 Callback::ReportStatus[THIS: 00218128] (ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000) 2005.02.08 18:14:30 Callback::ExecuteThread[THIS: 07dbae88] (00001000) returns 00000000 2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:30 "CPOPQuitTask: Begin execution") 2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:30 "POP3: Disconnecting from host") 2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:30 "POP3: [tx] QUIT") 2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:30 "POP3: rx +OK de.ojeda InterMail POP3 server signing off.") 2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags = LTF_TRACE, hr = 00000000, code = 00000000, 2005.02.08 18:14:30 "POP3: Disconnected from host") 2005.02.08 18:14:30 Callback::ReportStatus[THIS: 07dbae88] (ulAsynchPhase = RSF_INPROGRESS) Progress = 1/1 2005.02.08 18:14:30 Callback::ReportStatus[THIS: 07dbae88] (ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000) 2005.02.08 18:14:30 ResourceObject [THIS: 0550db28]: Synch operation completed "Brian Tillman" wrote: Jobde wrote: Recently when I send email to a people on a specific server, the email goes to sent messages but they do not receive it. If I send the email directly from my webmail access, they do receive it. Also, if I send it through outlook express, they receive it. If I reply to their message through Outlook XP they do receive it, but not when I send a new message. I've tried with several people on the same server with the same result. I verified that the email address sent to is correct and that their server is not blocking email from my account. What can I do to fix this? Enable logging in Outlook and post the contents of the log here and we can determine if the message left your machine. -- Brian Tillman |
#4
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Jobde wrote:
Thank you for helping. Here is the log for emails sent to 2 emails on the same server: ....snip... 2005.02.08 18:14:24 "SMTP: rx 250 Mail queued for delivery.") ....snip... 2005.02.08 18:14:30 "SMTP: rx 250 Mail queued for delivery.") These two lines prove that your SMTP server accepted your messages for delivery. They left your machine and there's nothing you can do with them any more. However, this line: 2005.02.08 18:14:24 "SMTP: [tx] MAIL FROM: ") indicates that you misspelled "bellsouth", so even though your ISP accepted the messages, they won't get delivered because the address you specified is nonexistent. -- Brian Tillman |
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