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Revised Calendar not updating with acceptance



 
 
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  #1  
Old April 30th, 2004, 05:06 PM
Charnella
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Default Revised Calendar not updating with acceptance

We are running exchange 5.5 I have a user who is currently running XP with MS Office XP2002 SP2, she is encountering incidents where she is accepting a meeting request but it is not transferring into the calendar.
  #2  
Old May 1st, 2004, 03:33 AM
Nikki Peterson [MVP - Outlook]
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Default Revised Calendar not updating with acceptance

I would look into the "CACHE" mode as being
the first culprit of this type of problem.

Turn of CACHE mode for the boss and the delegate...

Calendar Problems with Outlook:
http://support.microsoft.com/default...b;en-us;311849

If she is a delegate or has a delegate, are they set up for
using "CALENDAR CACHE"?

Check two things:

1) Are they set up for using "CALENDAR CACHE"?
Tools | Options | Preferences tab
Click the CALENDAR OPTIONS... button
Turn off the check mark next to
ALWAYS USE LOCAL CALENDAR

2) "Try opening Outlook using the ".../CleanFreeBusy" switch. The
link(s) below will give you the instructions on how to use it.

OL2002: Additional Command-Line Switches
http://support.microsoft.com/default...B;en-us;296192

3) Might be that the client's OST file is corrupt. I think I would try
deleting all *.ost files on the client's hard-drive.

Close Outlook
Perform a FIND (click on desktop and press F3)
(If you are using XP or W2K operating system be
sure to look in hidden files)
Look for *.OST files.
Delete all that you find from the find window.
Restart Outlook.

When you restart Outlook it will rebuild a fresh new
ost file. Depending on how much information the client
keeps in their mailbox this can cause the first opening
to take longer than normal.

--
Nikki Peterson [MVP - Outlook]

"Charnella" wrote in message
...
We are running exchange 5.5 I have a user who is currently running XP with
MS Office XP2002 SP2, she is encountering incidents where she is accepting a
meeting request but it is not transferring into the calendar.

 




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