If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Revised Calendar not updating with acceptance
We are running exchange 5.5 I have a user who is currently running XP with MS Office XP2002 SP2, she is encountering incidents where she is accepting a meeting request but it is not transferring into the calendar.
|
#2
|
|||
|
|||
Revised Calendar not updating with acceptance
I would look into the "CACHE" mode as being
the first culprit of this type of problem. Turn of CACHE mode for the boss and the delegate... Calendar Problems with Outlook: http://support.microsoft.com/default...b;en-us;311849 If she is a delegate or has a delegate, are they set up for using "CALENDAR CACHE"? Check two things: 1) Are they set up for using "CALENDAR CACHE"? Tools | Options | Preferences tab Click the CALENDAR OPTIONS... button Turn off the check mark next to ALWAYS USE LOCAL CALENDAR 2) "Try opening Outlook using the ".../CleanFreeBusy" switch. The link(s) below will give you the instructions on how to use it. OL2002: Additional Command-Line Switches http://support.microsoft.com/default...B;en-us;296192 3) Might be that the client's OST file is corrupt. I think I would try deleting all *.ost files on the client's hard-drive. Close Outlook Perform a FIND (click on desktop and press F3) (If you are using XP or W2K operating system be sure to look in hidden files) Look for *.OST files. Delete all that you find from the find window. Restart Outlook. When you restart Outlook it will rebuild a fresh new ost file. Depending on how much information the client keeps in their mailbox this can cause the first opening to take longer than normal. -- Nikki Peterson [MVP - Outlook] "Charnella" wrote in message ... We are running exchange 5.5 I have a user who is currently running XP with MS Office XP2002 SP2, she is encountering incidents where she is accepting a meeting request but it is not transferring into the calendar. |
Thread Tools | |
Display Modes | |
|
|