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Can't setup Office XP 2002



 
 
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  #1  
Old September 23rd, 2004, 07:53 PM
Gene
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Default Can't setup Office XP 2002

After I enter the 25 digit code and click next, I get this message saying "
Setup failed to locate a vaild qualifying product on my machine. Please
select the drive where the qualifying product can be found." And no matter
which drive I choose it say that it cannot find th product and the setup
ends. I have XP 2002 installed and Office is in the drive. I cannot figure
what is wrong?
  #2  
Old September 23rd, 2004, 09:09 PM
garfield-n-odie
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Default

You apparently have an upgrade version of Office XP instead of a full
version. The upgrade version requires that you to have an older version of
Office installed on your computer, or that you have the original CD from an
older version of Office available to insert into the CD-ROM drive when you
install the upgrade. See http://support.microsoft.com/?kbid=290540 "Products
that qualify for the Microsoft Office XP upgrade" for more info.

"Gene" wrote:

After I enter the 25 digit code and click next, I get this message saying "
Setup failed to locate a vaild qualifying product on my machine. Please
select the drive where the qualifying product can be found." And no matter
which drive I choose it say that it cannot find th product and the setup
ends. I have XP 2002 installed and Office is in the drive. I cannot figure
what is wrong?

  #3  
Old September 23rd, 2004, 10:28 PM
Miss Perspicacia Tick
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Gene wrote:
After I enter the 25 digit code and click next, I get this message
saying " Setup failed to locate a vaild qualifying product on my
machine. Please select the drive where the qualifying product can be
found." And no matter which drive I choose it say that it cannot find
th product and the setup ends. I have XP 2002 installed and Office is
in the drive. I cannot figure what is wrong?



You cannot figure what is wrong?! You cannot figure what is wrong?! You
cannot comprehend an error written in plain and simple English?! Makes me
wonder how in Hades name you managed to post!

You have an upgrade. If you no longer possess the product you used to
qualify for the upgrade, or it came preinstalled on another system, then you
may not use the upgrade. You cannot use any other product, other than the
one used originally, as the licence is now 'assimilated' into the upgrade
and the two are inseperable. If you no longer have it, you will need to
purchase Office 2003.

--
My great-grandfather was born and raised in Elgin - did he eventually
lose his marbles?



 




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