If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Can't setup Office XP 2002
After I enter the 25 digit code and click next, I get this message saying "
Setup failed to locate a vaild qualifying product on my machine. Please select the drive where the qualifying product can be found." And no matter which drive I choose it say that it cannot find th product and the setup ends. I have XP 2002 installed and Office is in the drive. I cannot figure what is wrong? |
#2
|
|||
|
|||
You apparently have an upgrade version of Office XP instead of a full
version. The upgrade version requires that you to have an older version of Office installed on your computer, or that you have the original CD from an older version of Office available to insert into the CD-ROM drive when you install the upgrade. See http://support.microsoft.com/?kbid=290540 "Products that qualify for the Microsoft Office XP upgrade" for more info. "Gene" wrote: After I enter the 25 digit code and click next, I get this message saying " Setup failed to locate a vaild qualifying product on my machine. Please select the drive where the qualifying product can be found." And no matter which drive I choose it say that it cannot find th product and the setup ends. I have XP 2002 installed and Office is in the drive. I cannot figure what is wrong? |
#3
|
|||
|
|||
Gene wrote:
After I enter the 25 digit code and click next, I get this message saying " Setup failed to locate a vaild qualifying product on my machine. Please select the drive where the qualifying product can be found." And no matter which drive I choose it say that it cannot find th product and the setup ends. I have XP 2002 installed and Office is in the drive. I cannot figure what is wrong? You cannot figure what is wrong?! You cannot figure what is wrong?! You cannot comprehend an error written in plain and simple English?! Makes me wonder how in Hades name you managed to post! You have an upgrade. If you no longer possess the product you used to qualify for the upgrade, or it came preinstalled on another system, then you may not use the upgrade. You cannot use any other product, other than the one used originally, as the licence is now 'assimilated' into the upgrade and the two are inseperable. If you no longer have it, you will need to purchase Office 2003. -- My great-grandfather was born and raised in Elgin - did he eventually lose his marbles? |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Four KBs to address problems epidemic, ubiquitous and replete | Rick | General Discussions | 1 | August 19th, 2004 05:14 AM |
Office 2003 / Office XP Shortcut Bar | Marc Bressman | General Discussions | 6 | June 26th, 2004 08:42 AM |
Two versions again-language issue | Otto | Setup, Installing & Configuration | 3 | May 28th, 2004 04:57 AM |
office 2000 remove tools | bud | Setup, Installing & Configuration | 1 | May 27th, 2004 10:40 AM |
Office XP | Ed Lester | Setup, Installing & Configuration | 1 | May 27th, 2004 09:30 AM |