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#1
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there is not enough memory or disk space to display or print the picture - error
During a mail merge letter creation, there is an option to
select a signature to be inserted during the mail merge. This error comes up when it gets to inserting the signature file. When you click ok, you get a blank box. I checked RAM (504 Meg), hard drive has 9.71 Gig open and the server has over 300 Gig open. I haven't been able to find anything on this error (the title of the error box is Microsoft Word)in the knowledge base. This worked until additional text (paragraphs for the letter) was added to the file that runs the mail merge when opened. The file is only 330KB in size and had nothing to do with the signature file. We are trying to do this in Word 2002. Any suggestions? |
#2
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there is not enough memory or disk space to display or print the picture - error
Hi Ellen,
By default, to the best of my knowledge, there is no option in Word's mail merge for selecting a signature when merging to a new document or to the printer. So this functionality must be an addin, and that would be where you (or the person who provided the addin) would have to start. During a mail merge letter creation, there is an option to select a signature to be inserted during the mail merge. This error comes up when it gets to inserting the signature file. When you click ok, you get a blank box. I checked RAM (504 Meg), hard drive has 9.71 Gig open and the server has over 300 Gig open. I haven't been able to find anything on this error (the title of the error box is Microsoft Word)in the knowledge base. This worked until additional text (paragraphs for the letter) was added to the file that runs the mail merge when opened. The file is only 330KB in size and had nothing to do with the signature file. We are trying to do this in Word 2002. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#3
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there is not enough memory or disk space to display or print the picture - error
The process is opening a .dot file, which brings up a
popup that has several tabs with fields to fill in (auto open macro). This macro lets you select the paragraphs you want and a signature to use during the merge process. Then when you go to the last step and click on the merge tab to tell it to begin the merge, the error comes up. I asked for more information on the problem and this is what was sent to me: The scanned signature is just stored as autotext within the template. The "text" of the signature (name, title) is stored in the access database (data file). I'm not sure if this is a mail merge issue or a vba issue at this point. I was thinking mail merge as the error is coming up when merging in the picture. The name and title come in fine, but there is a blank box where the signature should be. -----Original Message----- Hi Ellen, By default, to the best of my knowledge, there is no option in Word's mail merge for selecting a signature when merging to a new document or to the printer. So this functionality must be an addin, and that would be where you (or the person who provided the addin) would have to start. During a mail merge letter creation, there is an option to select a signature to be inserted during the mail merge. This error comes up when it gets to inserting the signature file. When you click ok, you get a blank box. I checked RAM (504 Meg), hard drive has 9.71 Gig open and the server has over 300 Gig open. I haven't been able to find anything on this error (the title of the error box is Microsoft Word)in the knowledge base. This worked until additional text (paragraphs for the letter) was added to the file that runs the mail merge when opened. The file is only 330KB in size and had nothing to do with the signature file. We are trying to do this in Word 2002. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) . |
#4
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there is not enough memory or disk space to display or print the picture - error
Hi Ellen,
Hmmm. Well, it's not a mail merge problem, I don't think. May not be a VBA one, either; at least, not directly. This kind of thing is tricky to trouble-shoot, because we could be dealing with file damage, and it could be the Normal.dot template, or the template that holds the AutoText. Or it could be something else, entirely. That's why you really need to get the person who wrote the VBA to do the trouble-shooting. One more piece of information that might give us a better idea where the problem could be coming from is: is the picture being inserted into the main merge document, before the merge is being executed (to a new file, or to a printer, BTW?)? Or is it being added to each merge result "letter" (IOW the VBA first executes the merge, then adds the pictures)? The process is opening a .dot file, which brings up a popup that has several tabs with fields to fill in (auto open macro). This macro lets you select the paragraphs you want and a signature to use during the merge process. Then when you go to the last step and click on the merge tab to tell it to begin the merge, the error comes up. I asked for more information on the problem and this is what was sent to me: The scanned signature is just stored as autotext within the template. The "text" of the signature (name, title) is stored in the access database (data file). I'm not sure if this is a mail merge issue or a vba issue at this point. I was thinking mail merge as the error is coming up when merging in the picture. The name and title come in fine, but there is a blank box where the signature should be. -----Original Message----- Hi Ellen, By default, to the best of my knowledge, there is no option in Word's mail merge for selecting a signature when merging to a new document or to the printer. So this functionality must be an addin, and that would be where you (or the person who provided the addin) would have to start. During a mail merge letter creation, there is an option to select a signature to be inserted during the mail merge. This error comes up when it gets to inserting the signature file. When you click ok, you get a blank box. I checked RAM (504 Meg), hard drive has 9.71 Gig open and the server has over 300 Gig open. I haven't been able to find anything on this error (the title of the error box is Microsoft Word)in the knowledge base. This worked until additional text (paragraphs for the letter) was added to the file that runs the mail merge when opened. The file is only 330KB in size and had nothing to do with the signature file. We are trying to do this in Word 2002. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#5
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there is not enough memory or disk space to display or print the picture - error
The person I'm helping on this is the one who wrote the
VBA code. I ended up getting the password from her so I could review the code. I sent it to someone in our office who does a lot of VBA to look over. She indicated the coding looked fine so she created a new autotext entry for another signature and then ran the macro and selected the new one. It completed successfully. I contacted the author of the code and asked her to redo the autotext signatures. Once she did this, the template works as expected. Thanks for your help and suggestions. -----Original Message----- Hi Ellen, Hmmm. Well, it's not a mail merge problem, I don't think. May not be a VBA one, either; at least, not directly. This kind of thing is tricky to trouble-shoot, because we could be dealing with file damage, and it could be the Normal.dot template, or the template that holds the AutoText. Or it could be something else, entirely. That's why you really need to get the person who wrote the VBA to do the trouble-shooting. One more piece of information that might give us a better idea where the problem could be coming from is: is the picture being inserted into the main merge document, before the merge is being executed (to a new file, or to a printer, BTW?)? Or is it being added to each merge result "letter" (IOW the VBA first executes the merge, then adds the pictures)? The process is opening a .dot file, which brings up a popup that has several tabs with fields to fill in (auto open macro). This macro lets you select the paragraphs you want and a signature to use during the merge process. Then when you go to the last step and click on the merge tab to tell it to begin the merge, the error comes up. I asked for more information on the problem and this is what was sent to me: The scanned signature is just stored as autotext within the template. The "text" of the signature (name, title) is stored in the access database (data file). I'm not sure if this is a mail merge issue or a vba issue at this point. I was thinking mail merge as the error is coming up when merging in the picture. The name and title come in fine, but there is a blank box where the signature should be. -----Original Message----- Hi Ellen, By default, to the best of my knowledge, there is no option in Word's mail merge for selecting a signature when merging to a new document or to the printer. So this functionality must be an addin, and that would be where you (or the person who provided the addin) would have to start. During a mail merge letter creation, there is an option to select a signature to be inserted during the mail merge. This error comes up when it gets to inserting the signature file. When you click ok, you get a blank box. I checked RAM (504 Meg), hard drive has 9.71 Gig open and the server has over 300 Gig open. I haven't been able to find anything on this error (the title of the error box is Microsoft Word)in the knowledge base. This worked until additional text (paragraphs for the letter) was added to the file that runs the mail merge when opened. The file is only 330KB in size and had nothing to do with the signature file. We are trying to do this in Word 2002. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) . |
#6
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there is not enough memory or disk space to display or print the picture - error
Hi Ellen,
Good:-) Glad you managed to get it sorted out! The person I'm helping on this is the one who wrote the VBA code. I ended up getting the password from her so I could review the code. I sent it to someone in our office who does a lot of VBA to look over. She indicated the coding looked fine so she created a new autotext entry for another signature and then ran the macro and selected the new one. It completed successfully. I contacted the author of the code and asked her to redo the autotext signatures. Once she did this, the template works as expected. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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