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#22
April 3rd, 2009, 07:05 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Can I delete Outlook Express and re-install
I didn't ask if your PW was good, I asked you to make sure you'd entered it
correctly. NB: The Account name box should be filled in with *your* Hotmail address (e.g., ), not ". Joe T. wrote: Everything is as you ask. My password is good because I can logon and receive my Hotmail messages. I have disabled my AVG Free 8.5 but I still get this error-"The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '. Subject 'How ya doing?', Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Server Response: '550 5.7.3 Requested action aborted; user not authenticated', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78 "PA Bear [MS MVP]" wrote: 1. OE Tools | Accounts | Mail | select/highlight the Hotmail account | Properties | Server (tab): the Account Name box should contain your full Hotmail address (e.g., ); While you're there, make sure your Password is correct, too. 2. Disable inbound & outbound email scanning by your anti-virus application. It provides no additional protection, it could be causing the problem, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~PA Bear Joe T. wrote: Well, Jolly good ole chap! Kudos to you and your patience. But....(and there is always a but), when I tried to send a test message I got this error- "The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '. Subject 'How ya doing?', Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Server Response: '550 5.7.3 Requested action aborted; user not authenticated', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78 I also switched to port 587 but same thing. I imported my address book ok. I am able to recieve my Hotmail messages. ________________________________ "PA Bear [MS MVP]" wrote: Long story short: You will be able to access the Hotmail account in OE via POP3 access, but it's currently set-up for something called WebDAV access. Proceed as follows: 1. Open OE Tools | Accounts | Mail: Select (highlight) the current Hotmail account and press the REMOVE button. 2. Close OE & reboot for good measure. 3. Open a browser window to this page: http://windowslivehelp.com/solutions...k-express.aspx 4a. Open OE Tools | Accounts | click on ADD | MAIL and follow the wizard's prompts, entering the correct settings per #3 above. 4b. Now open OE Tools | Accounts | [Hotmail] | Properties | Advanced | Delivery: = If you do NOT check (enable) the "Leave messages on the server" option, your Hotmail messages will NOT be available at www.hotmail.com nor will they be available to OE running on another computer. = Enabled/disable the other two (2) options as desired. 5. From time to time, you will want to access the account at www.hotmail.com and review the contents of the folders there (e.g., review the Junk Mail folder in case a message you wanted was filtered there instead; if you Move a message to the Inbox, OE will download the message the next time it polls the server for new messages). Joe T. wrote: Q. "Have you ever been able to access (a) *this* account (not any other ones) in OE". A. Yes. Q. "since you switched from Comcast to Qwest"? A. No. This is when it all started. I have deleted all references to Comcast I could find. Even searched registry for any other reference to Comcast. Q. "Is it a account or a account"? A. I have a email address at (one I've had for at least 7 years. It was my surfing junk mail account when I had other providers) which is now my only active email account now. I had a email account name with Comcast through OE. I would just open OE and it would sign on to Comcast and get my mail. Which is what it is still trying to do now with Hotmail. Q. "Is this account associated with Qwest's Partner Agreement with MSN and can you access this account in MSN Mail"? A. Not sure I know what you mean. When I got Qwest, MSN said welcome to MSN. Don't really remember. Been to long. I use Hotmail because OE became unusable. IN RE the Comcast account: Q. "OE Tools | Accounts | Mail: Select (highlight) the Comcast account and press the REMOVE button." A. Comcast is not listed as asked above. Hotmail is shown as default. ----------------------------------------------------------------------------------------------- "PA Bear [MS MVP]" wrote: IN RE the Hotmail account: 1. Have you ever been able to access (a) *this* account (not any other ones) in OE (b) since you switched from Comcast to Qwest? If yes, when was the last time you accessed this account in OE with Qwest as your ISP? 2. Is it a account or a account? 3. Is this account associated with Qwest's Partner Agreement with MSN and can you access this account in MSN Mail? IN RE the Comcast account: 1. OE Tools | Accounts | Mail: Select (highlight) the Comcast account and press the REMOVE button. (Why this account is present in the new identity is anyone's guess unless you still have some Comcast software installed.) Joe T. wrote: I set up a new idenity. I went to transfer my hotmail account. I get this message- "Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'This operation is not permitted for this type of client.', Port: 0, Secure(SSL): No, Server Error: 1203, Error Number: 0x800CCCF7". And this- "There was a problem logging onto your mail server. Your Password was rejected. Account: 'Joe', Server: 'mail.comcast.net', Protocol: POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92". Well, well, well. I printed the link you gave. http://www.insideoe.com/problems/errors.htm#crash. Started to do the steps. Went to open OE and magically, it opened. I have done nothing since my last post. It opened. I see I have one hotmail folder but that's it. No other hotmail folders. It tried to go to mail.comcast.net. I got this message-"Dialing attempt 1. Unable to establish a connection". Of course it won't connect, I don't have Comcast account! It goes to "work offline". I have to uncheck the work offline in tools on the MSN home page just to get to this page! I tried to delete the other people from the account but I do not have their passwords. Comcast is no help because I don't have an account. Show me where in the settings are so I can delete comcast as my mail client and make hotmail as my client. "PA Bear [MS MVP]" wrote: 1. First start he http://www.insideoe.com/problems/errors.htm#crash 2. Once you get OE to open, see this page for instructions on how to access your Hotmail account in OE via POP3: http://windowslivehelp.com/solutions...k-express.aspx 3. Closely adhere to the following caveats to avoid such problems in the futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~PA Bear Joe T. wrote: Sorry, been out of town. Do you mean create a new OE identity or a new Hotmail identity? If new OE, it will not even open to get to the login screen. The last time it did open, I don't believe there were any Hotmail folders. "PA Bear [MS MVP]" wrote: Whatever's not working, it is not true that you can no longer access a free Hotmail account in OE. Meanwhile the last I heard from you was... I'll try your suggestions. Waiting for feedback. Joe T. wrote: Well, something's wrong. It won't open. "PA Bear [MS MVP]" wrote: Wrong. Doug W. wrote: You can no longer send HOTMAIL from OE. Have to use Windows Live Mail. Goto Microsoft for info and possible download of Windows Live Mail. Google is your friend (at least sometimes). Can I delete Outlook Express and re-install? I had Comcast broadband and it was linked to that but now I have Qwest. I use Hotmail.I can compose and send but it never sends. It just sits in my out box. I hit send/receive but it goes nowhere. It just sits there waiting. I would like to make OE my mail client again. 
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#23
April 4th, 2009, 05:28 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Can I delete Outlook Express and re-install
In WinXP General, Joe reports that all is well now. See " PaBear - Can I
delete ....Community Message not available?" in this OE6 newsgroup (crossposted from WinXP General). [Of course, the web-interface is horked again so Joe's post in WinXP General is not available via Google Groups right now.] -- ~PA Bear PA Bear [MS MVP] wrote: I didn't ask if your PW was good, I asked you to make sure you'd entered it correctly. NB: The Account name box should be filled in with *your* Hotmail address (e.g., ), not ". Joe T. wrote: Everything is as you ask. My password is good because I can logon and receive my Hotmail messages. I have disabled my AVG Free 8.5 but I still get this error-"The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '. Subject 'How ya doing?', Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Server Response: '550 5.7.3 Requested action aborted; user not authenticated', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78 "PA Bear [MS MVP]" wrote: 1. OE Tools | Accounts | Mail | select/highlight the Hotmail account | Properties | Server (tab): the Account Name box should contain your full Hotmail address (e.g., ); While you're there, make sure your Password is correct, too. 2. Disable inbound & outbound email scanning by your anti-virus application. It provides no additional protection, it could be causing the problem, and even Symantec says it's not necessary: QP Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /QP http://service1.symantec.com/SUPPORT...02111812533106 Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~PA Bear Joe T. wrote: Well, Jolly good ole chap! Kudos to you and your patience. But....(and there is always a but), when I tried to send a test message I got this error- "The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '. Subject 'How ya doing?', Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Server Response: '550 5.7.3 Requested action aborted; user not authenticated', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78 I also switched to port 587 but same thing. I imported my address book ok. I am able to recieve my Hotmail messages. ________________________________ "PA Bear [MS MVP]" wrote: Long story short: You will be able to access the Hotmail account in OE via POP3 access, but it's currently set-up for something called WebDAV access. Proceed as follows: 1. Open OE Tools | Accounts | Mail: Select (highlight) the current Hotmail account and press the REMOVE button. 2. Close OE & reboot for good measure. 3. Open a browser window to this page: http://windowslivehelp.com/solutions...k-express.aspx 4a. Open OE Tools | Accounts | click on ADD | MAIL and follow the wizard's prompts, entering the correct settings per #3 above. 4b. Now open OE Tools | Accounts | [Hotmail] | Properties | Advanced | Delivery: = If you do NOT check (enable) the "Leave messages on the server" option, your Hotmail messages will NOT be available at www.hotmail.com nor will they be available to OE running on another computer. = Enabled/disable the other two (2) options as desired. 5. From time to time, you will want to access the account at www.hotmail.com and review the contents of the folders there (e.g., review the Junk Mail folder in case a message you wanted was filtered there instead; if you Move a message to the Inbox, OE will download the message the next time it polls the server for new messages). Joe T. wrote: Q. "Have you ever been able to access (a) *this* account (not any other ones) in OE". A. Yes. Q. "since you switched from Comcast to Qwest"? A. No. This is when it all started. I have deleted all references to Comcast I could find. Even searched registry for any other reference to Comcast. Q. "Is it a account or a account"? A. I have a email address at (one I've had for at least 7 years. It was my surfing junk mail account when I had other providers) which is now my only active email account now. I had a email account name with Comcast through OE. I would just open OE and it would sign on to Comcast and get my mail. Which is what it is still trying to do now with Hotmail. Q. "Is this account associated with Qwest's Partner Agreement with MSN and can you access this account in MSN Mail"? A. Not sure I know what you mean. When I got Qwest, MSN said welcome to MSN. Don't really remember. Been to long. I use Hotmail because OE became unusable. IN RE the Comcast account: Q. "OE Tools | Accounts | Mail: Select (highlight) the Comcast account and press the REMOVE button." A. Comcast is not listed as asked above. Hotmail is shown as default. ----------------------------------------------------------------------------------------------- "PA Bear [MS MVP]" wrote: IN RE the Hotmail account: 1. Have you ever been able to access (a) *this* account (not any other ones) in OE (b) since you switched from Comcast to Qwest? If yes, when was the last time you accessed this account in OE with Qwest as your ISP? 2. Is it a account or a account? 3. Is this account associated with Qwest's Partner Agreement with MSN and can you access this account in MSN Mail? IN RE the Comcast account: 1. OE Tools | Accounts | Mail: Select (highlight) the Comcast account and press the REMOVE button. (Why this account is present in the new identity is anyone's guess unless you still have some Comcast software installed.) Joe T. wrote: I set up a new idenity. I went to transfer my hotmail account. I get this message- "Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'This operation is not permitted for this type of client.', Port: 0, Secure(SSL): No, Server Error: 1203, Error Number: 0x800CCCF7". And this- "There was a problem logging onto your mail server. Your Password was rejected. Account: 'Joe', Server: 'mail.comcast.net', Protocol: POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92". Well, well, well. I printed the link you gave. http://www.insideoe.com/problems/errors.htm#crash. Started to do the steps. Went to open OE and magically, it opened. I have done nothing since my last post. It opened. I see I have one hotmail folder but that's it. No other hotmail folders. It tried to go to mail.comcast.net. I got this message-"Dialing attempt 1. Unable to establish a connection". Of course it won't connect, I don't have Comcast account! It goes to "work offline". I have to uncheck the work offline in tools on the MSN home page just to get to this page! I tried to delete the other people from the account but I do not have their passwords. Comcast is no help because I don't have an account. Show me where in the settings are so I can delete comcast as my mail client and make hotmail as my client. "PA Bear [MS MVP]" wrote: 1. First start he http://www.insideoe.com/problems/errors.htm#crash 2. Once you get OE to open, see this page for instructions on how to access your Hotmail account in OE via POP3: http://windowslivehelp.com/solutions...k-express.aspx 3. Closely adhere to the following caveats to avoid such problems in the futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~PA Bear Joe T. wrote: Sorry, been out of town. Do you mean create a new OE identity or a new Hotmail identity? If new OE, it will not even open to get to the login screen. The last time it did open, I don't believe there were any Hotmail folders. "PA Bear [MS MVP]" wrote: Whatever's not working, it is not true that you can no longer access a free Hotmail account in OE. Meanwhile the last I heard from you was... I'll try your suggestions. Waiting for feedback. Joe T. wrote: Well, something's wrong. It won't open. "PA Bear [MS MVP]" wrote: Wrong. Doug W. wrote: You can no longer send HOTMAIL from OE. Have to use Windows Live Mail. Goto Microsoft for info and possible download of Windows Live Mail. Google is your friend (at least sometimes). Can I delete Outlook Express and re-install? I had Comcast broadband and it was linked to that but now I have Qwest. I use Hotmail.I can compose and send but it never sends. It just sits in my out box. I hit send/receive but it goes nowhere. It just sits there waiting. I would like to make OE my mail client again.
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#24
April 11th, 2009, 03:12 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Can I delete Outlook Express and re-install
"Joe T." сообщил/сообщила в новостях следующее: ... Well, well, well. I printed the link you gave. http://www.insideoe.com/problems/errors.htm#crash. Started to do the steps. Went to open OE and magically, it opened. I have done nothing since my last post. It opened. I see I have one hotmail folder but that's it. No other hotmail folders. It tried to go to mail.comcast.net. I got this message-"Dialing attempt 1. Unable to establish a connection". Of course it won't connect, I don't have Comcast account! It goes to "work offline". I have to uncheck the work offline in tools on the MSN home page just to get to this page! I tried to delete the other people from the account but I do not have their passwords. Comcast is no help because I don't have an account. Show me where in the settings are so I can delete comcast as my mail client and make hotmail as my client. "PA Bear [MS MVP]" wrote: 1. First start he http://www.insideoe.com/problems/errors.htm#crash 2. Once you get OE to open, see this page for instructions on how to access your Hotmail account in OE via POP3: http://windowslivehelp.com/solutions...k-express.aspx 3. Closely adhere to the following caveats to avoid such problems in the futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection: Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tuto...ning/index.htm -- ~PA Bear Joe T. wrote: Sorry, been out of town. Do you mean create a new OE identity or a new Hotmail identity? If new OE, it will not even open to get to the login screen. The last time it did open, I don't believe there were any Hotmail folders. "PA Bear [MS MVP]" wrote: Whatever's not working, it is not true that you can no longer access a free Hotmail account in OE. Meanwhile the last I heard from you was... I'll try your suggestions. Waiting for feedback. Joe T. wrote: Well, something's wrong. It won't open. "PA Bear [MS MVP]" wrote: Wrong. Doug W. wrote: You can no longer send HOTMAIL from OE. Have to use Windows Live Mail. Goto Microsoft for info and possible download of Windows Live Mail. Google is your friend (at least sometimes). Can I delete Outlook Express and re-install? I had Comcast broadband and it was linked to that but now I have Qwest. I use Hotmail.I can compose and send but it never sends. It just sits in my out box. I hit send/receive but it goes nowhere. It just sits there waiting. I would like to make OE my mail client again.
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