auto delete of e-mails

The software is microsoft office outlook Express 6.0, 2004

I have a sender who's messages automatically end up in my deleted file ,
though he is not on my blocked senders list. How do I fix so his messages
will instead stay inmy inbox (I use POP)? I have tried repeadedly to mark as
'not spam', to no avail.

Blocked Senders, a message rule, or a spam program that utilizes Deleted
Items for the junk folder are the only way it can end up there.

Here is ho to check for Blocked Senders and any message rule that either
moves mail to Deleted Items, or has Delete It as the action. If you do not
find the address in BS or rules, it is your spam program.

Find and remove a Blocked Sender address:

OE | Tools | Message Rules | Blocked Senders List | Highlight the first
address on the list | Click: Modify | Type in address you want to remove.
Prompt: "This address already exists, are you sure you want to replace it?"
Click Yes. The address will now be at the top of the list. Remove it.

Note that the address that was at the top of the Blocked Senders list may
also be removed. You might want to copy it down in case you need to re-enter
it.


To find an address in a message rule, click on Contains in the bottom box to
open the Select People box and click on the first address. Tap the key for
the first letter in the address and one-by-one each address beginning with
that letter will be revealed until you find the one you are looking for.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"marct" wrote in message
...
The software is microsoft office outlook Express 6.0, 2004

I have a sender who's messages automatically end up in my deleted file ,
though he is not on my blocked senders list. How do I fix so his messages
will instead stay inmy inbox (I use POP)? I have tried repeadedly to mark
as
'not spam', to no avail.

There is no "microsoft office outlook Express 6.0, 2004".

If the sender's email address is not listed in Blocked Senders, either
another Message Rule is acting on his messages (filtering them to Deleted
Items) or you've got a damaged identity.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

marct wrote:
The software is microsoft office outlook Express 6.0, 2004

I have a sender who's messages automatically end up in my deleted file ,
though he is not on my blocked senders list. How do I fix so his messages
will instead stay inmy inbox (I use POP)? I have tried repeadedly to mark
as 'not spam', to no avail.

"marct" wrote in message
...
The software is microsoft office outlook Express 6.0, 2004

I have a sender who's messages automatically end up in my deleted file ,
though he is not on my blocked senders list. How do I fix so his messages
will instead stay inmy inbox (I use POP)? I have tried repeadedly to mark
as
'not spam', to no avail.