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Can't uninstall or update Office Std 2007



 
 
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  #1  
Old September 17th, 2009, 02:13 AM posted to microsoft.public.office.setup
shagmasterk
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Posts: 1
Default Can't uninstall or update Office Std 2007

I have XP Pro on my desktop, and I put office Std on it from the retail box.
for some time now I haven't been able to update Office, and I can't uninstall
from the control panel or with the CD. When I try from CP, it just says
uninstall failed, no error #. When I try to put the CD in, i don't get
anywhere before it says setup failed. I don't think I have SP1 yet, or at
least Outlook info says nothing about it, and I don't see it in the installed
programs list. My About Outlook says this:

Microsoft Office Outlook 2007 (12.0.6023.5000) MSO (12.0.6017.5000)

The only thing that wasn't fresh with this computer was my .pst file, which
I believe started out w/ 2003.

Thanks for any help you can offer!
  #2  
Old September 17th, 2009, 03:57 AM posted to microsoft.public.office.setup
Peter Foldes
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Posts: 3,300
Default Can't uninstall or update Office Std 2007

How to uninstall Office 2007 suites if you cannot from the Add\Remove in Control
Panel
http://support.microsoft.com/kb/971179
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"shagmasterk" wrote in message
news
I have XP Pro on my desktop, and I put office Std on it from the retail box.
for some time now I haven't been able to update Office, and I can't uninstall
from the control panel or with the CD. When I try from CP, it just says
uninstall failed, no error #. When I try to put the CD in, i don't get
anywhere before it says setup failed. I don't think I have SP1 yet, or at
least Outlook info says nothing about it, and I don't see it in the installed
programs list. My About Outlook says this:

Microsoft Office Outlook 2007 (12.0.6023.5000) MSO (12.0.6017.5000)

The only thing that wasn't fresh with this computer was my .pst file, which
I believe started out w/ 2003.

Thanks for any help you can offer!


 




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