Error 10061, 0x800ccc0e, bug?

Still trying to figure this one out. It may not be your problem, but if you
are using a Norton firewall, disable XP's. More than one firewall can cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get the
connection error. Try yourself. Of course the error message is different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to google
hard to find first similar user reports of this problem. And this thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I don't
see
any data transfer in NIS2005 logs to one way or another in no ports. It's
like no data transfer would take place when the error occurs. Some other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo

Doing a System Restore is not hard at all. Go to
StartProgramsAccessoriesSystem ToolsSystem Restore.

I did find the problem on other forums and hope Bruce H, can uncover
something because I don't like the fact that the security patches are not
installed. It's just not a good compromise that I'm able to open my email,
but be vunerable to threats. I may try reinstalling to see what happens.
Don't know right now!

"Kimmo" wrote:

I personally consider it is not OE that is causing the problem. Like I told
you, server connection error happens even with using just TELNET using port
110 (see my instruction in earlier response). You don't need OE to get the
connection error. Try yourself. Of course the error message is different with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the ADSL
modem upon second XP login session was still active. After the ADSL had come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to google
hard to find first similar user reports of this problem. And this thread was
the only one that full matches my problem - well there might have been more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not problem
of the service provider. It is not the disconnection problem either, because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I don't see
any data transfer in NIS2005 logs to one way or another in no ports. It's
like no data transfer would take place when the error occurs. Some other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail just
around same time as this error started to occur. I had not ever received any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo

Here's a post I copied off of Symantec's STN forum. Though not the same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why I had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003 backup
server, my backup performance became really slow. Backup-to-disk jobs took
twice as much time as before and even the duplicate jobs to tape where way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178, 931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but if you
are using a Norton firewall, disable XP's. More than one firewall can cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get the
connection error. Try yourself. Of course the error message is different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to google
hard to find first similar user reports of this problem. And this thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I don't
see
any data transfer in NIS2005 logs to one way or another in no ports. It's
like no data transfer would take place when the error occurs. Some other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo

This is my problem since April 25th, upon returning to the computer after a 2
week absence. Verified with ISP about connections and all is okay. Changed
settings in AV and still can only receive/send email one time after a reboot.
Second attempt and I receive the error message:

The connection to the server has failed. Account: 'mail.kpunet.net', Server:
'mail.kpunet.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E.

I attempted to restore and was unable to do so.... this is very frustrating
and I'm not really seeing a solution at MS or AV sites or here....

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?

The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with your
AV *OFF*. It often prevents a clean install of any download, be it a patch,
or a program.

That said, I must reiterate that Norton has not worked well, and has caused
many problems with OE for years. Even if you had Norton for a long time, a
problem can crop up at any time.

I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will pay
for your subscription for a year.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why I
had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs took
twice as much time as before and even the duplicate jobs to tape where way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I
told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the
ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge
of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo

"quiltlover" wrote in message
...
This is my problem since April 25th, upon returning to the computer after
a 2
week absence. Verified with ISP about connections and all is okay.
Changed
settings in AV and still can only receive/send email one time after a
reboot.
Second attempt and I receive the error message:

The connection to the server has failed. Account: 'mail.kpunet.net',
Server:
'mail.kpunet.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E.

I attempted to restore and was unable to do so.... this is very
frustrating
and I'm not really seeing a solution at MS or AV sites or here....


Remove Norton's latest update. Better yet, remove Norton and don't replace
it with McAfee. AVG and Avast are both free for individuals.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

Thanks, this did work, for now at least. I disabled Norton while installing
the updates and will do this from now on until problems arise. I will have
to contact my brother who is a CISSP and inquire about security software.
He's not a fan of all the problems assiciated with Microsoft and runs Linux.
Has been trying to get me to switch over for years, but I'm not that big of a
geek.

Can't really justify putting Norton down since this is the first problem
I've ever had any problems in the 10 years I've used the program, but then
I'm not a software guru either. Just out there learning like everyone else.
I'll mention Avast and NOG to my bro.

Thanks for the help!

"Bruce Hagen" wrote:

The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with your
AV *OFF*. It often prevents a clean install of any download, be it a patch,
or a program.

That said, I must reiterate that Norton has not worked well, and has caused
many problems with OE for years. Even if you had Norton for a long time, a
problem can crop up at any time.

I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will pay
for your subscription for a year.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why I
had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs took
twice as much time as before and even the duplicate jobs to tape where way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I
told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the
ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge
of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo

Sorry, I meant NOD. Getting tired and frustrated from all of this.

"Carole" wrote:

Thanks, this did work, for now at least. I disabled Norton while installing
the updates and will do this from now on until problems arise. I will have
to contact my brother who is a CISSP and inquire about security software.
He's not a fan of all the problems assiciated with Microsoft and runs Linux.
Has been trying to get me to switch over for years, but I'm not that big of a
geek.

Can't really justify putting Norton down since this is the first problem
I've ever had any problems in the 10 years I've used the program, but then
I'm not a software guru either. Just out there learning like everyone else.
I'll mention Avast and NOG to my bro.

Thanks for the help!

"Bruce Hagen" wrote:

The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with your
AV *OFF*. It often prevents a clean install of any download, be it a patch,
or a program.

That said, I must reiterate that Norton has not worked well, and has caused
many problems with OE for years. Even if you had Norton for a long time, a
problem can crop up at any time.

I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will pay
for your subscription for a year.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why I
had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs took
twice as much time as before and even the duplicate jobs to tape where way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I
told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the
ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge
of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo

I'm glad to see some progress has been made. I /think/ I mentioned somewhere
in this thread, (maybe not), that many people use Norton without incident,
and some use it for quite some time, (like yourself), and all of a sudden,
problems crop up.

As far as updates go, it's not really good for me to tell people not to use
automatic updates, because many people go for years without updating. My
preference is to notify, but not install. That gives me the opportunity to
turn off my AV before I download an update. (Note that Notify only does so
for Critical updates).

It is also good to remember that 99% of the time, updates are issued on the
second Tuesday of the month.

I remember so many problems with OE when SP2 was released about 3 years ago.
Almost everyone that had a problem had SP2 downloaded automatically, or with
their AV on. And most every problem was resolved by uninstalling SP2 and
downloading it again with the AV off.

FWIW, I used AVG (free) for a few years. Not a bad program, but I recently
switched to Avast, also freeware. I also use only the Windows firewall and a
router that also has firewall properties. I have never had any problems with
anything getting on my machine.

Keep us posted.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Thanks, this did work, for now at least. I disabled Norton while
installing
the updates and will do this from now on until problems arise. I will
have
to contact my brother who is a CISSP and inquire about security software.
He's not a fan of all the problems assiciated with Microsoft and runs
Linux.
Has been trying to get me to switch over for years, but I'm not that big
of a
geek.

Can't really justify putting Norton down since this is the first problem
I've ever had any problems in the 10 years I've used the program, but then
I'm not a software guru either. Just out there learning like everyone
else.
I'll mention Avast and NOG to my bro.

Thanks for the help!

"Bruce Hagen" wrote:

The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with
your
AV *OFF*. It often prevents a clean install of any download, be it a
patch,
or a program.

That said, I must reiterate that Norton has not worked well, and has
caused
many problems with OE for years. Even if you had Norton for a long time,
a
problem can crop up at any time.

I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will
pay
for your subscription for a year.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the
same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why
I
had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs
took
twice as much time as before and even the duplicate jobs to tape where
way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape
strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but
if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like
I
told
you, server connection error happens even with using just TELNET
using
port
110 (see my instruction in earlier response). You don't need OE to
get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting
the
ADSL
modem upon second XP login session was still active. After the ADSL
had
come
back alive and obviously with new IP address from ISP, the error
still
remained.

Even if I too consider the bug being in XP patches, I wonder why
this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have
been
more,
but as this the microsoft community, I thought this is the best
forum..

Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is
not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform
restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is
not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own
firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in
charge
of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM
mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo

For those who are just joining this thread, I don’t know how long Bruce’s
fix will keep. We’ll just have to wait until the next Patch Tuesday. I’m
glad he reminded me that most software companies advise to uninstall your AV
before downloading programs. It didn’t occur to me that this would be
necessary with Windows Update, but now it all makes a lot of sense. Haven’t
got a clue as to why it took so long for the problem to occur??? I’ve been
running Norton since Windows Update began.

The notion that the software giant does not back down to third party
problems is not necessarily true. Just last year, MS security patches caused
major conflicts with HP users, and MS not only provided a workaround but also
posted a security response. The work around was not user friendly involving
editing registry files. According to the WP article I posted earlier, users
had to resort to doing a System Restore. Does this sound familiar? MS also
released fixes for Realtek in response to problems with SP2. So, I’m not
going to say that Norton is “all� to blame here given the history of problems
with MS security patches. How nice for MS if we all got rid of Norton, and
I’m sure that there will be plenty of you out there that will. After all,
many IT professionals have chosen Linux over Windows for the same reason.

It appears that Norton has stepped up to the problem by offering a free
upgrade to NIS 2007 for users who own NIS 2006. It has been reported that
this version is not having any compatibility issues with IE, OE, or security
patches. I’ve contacted them to see if they are going to offer the same
upgrade to NIS 2005 owners that have a current LiveUpdate subscription.

Whatever you do folks, know that your reasoning behind choosing Norton was
probably the same for choosing IE as you web browser. My subscription to
Norton doesn’t expire until 2/08, so I’ll be keeping it until then and have
to work around any problems that might pop up with the next security patch.
Oh boy, I can’t wait!

Best luck to all that are experiencing this frustrating problem!!