OE6 switching identities

I have recently encountered a problem with outlook
express 6, when I try to switch to another identity the
outlook express window does not appear and I can no
longer access outlook express, I have to restart the
computer before being able to access the program again.
This does not happen every time I switch identities, and
it does not seem to be when switching between any
specific identities, as I have five different identities
on this computer.

Q330994/April-03 and Q837009/April-04 Cumulative Patches for Outlook Express
(which you you prolly have installed) both contain a bug causing the problem
you and many others are having. Until this bug is addressed by the OE Team,
we're advised to always leave an Identity via FileExit and Logoff Identity
and not use FileSwitch Identities.

Others have found the Force Identity Logon, which essentially does the same
thing, works for them: http://insideoe.tomsterdam.com/tips/forceid.htm.

If one of your Identities is the default 'Main Identity', which is much more
prone to such problems, you could try replacing it with a new Named Identity
(FileIdentitiesAdd new identity) in hopes of finding more reliability.
Import messages from the old Identity before deleting it
(FileIdentitiesManage Identities).
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

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Samg wrote:
I have recently encountered a problem with outlook
express 6, when I try to switch to another identity the
outlook express window does not appear and I can no
longer access outlook express, I have to restart the
computer before being able to access the program again.
This does not happen every time I switch identities, and
it does not seem to be when switching between any
specific identities, as I have five different identities
on this computer.