Outlook 2007 Crashes on start with Personal Folders (PST)

In my case, it is any pst. I have archive files from 1997 until 2005. One
file for each yera. Size from 400K to 4GB.
It does the same if I just try to archive the current data.


"Russ Valentine [MVP-Outlook]" wrote:

Still need the information I asked for. How did you create and transport
this PST file? How are you adding it to the profile? Have you checked it for
errors?
--
Russ Valentine
[MVP-Outlook]
"rdessy" wrote in message
...
Thanks for your response Russ.
I tried adding a new profile. But still, when I add a PST to the new
profile, Outlook immediately crashes on startup. The only error
information I
can glean is from the Send Error Information dialog, and this is all I can
copy/paste:
-Error Signature--------
AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f
ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52
fDebug: 0 Offset: 00004796
---------------------------
None of the new event logs contains any details of the crash.
Thank you,
Bob


"Russ Valentine [MVP-Outlook]" wrote:

How are you "adding" these PST files to your profile? What error messages
do
you get?
If you attempted an in place upgrade, you should create a new profile
from
scratch.
--
Russ Valentine
[MVP-Outlook]
"rdessy" wrote in message
...
Hey there. I just upgraded to Outlook 2007 from 2003. I have several
PST
files for archiving, etc. If I try to launch OL2007 with a PST in my
Data
Files, OL crashes. I have disabled all add-ins, and removed all PST
files.
Then OL launches ok. If I add back just one PST (even a newly created
one
in
OL2007 with nothing added to it) OL crashes at launch as before. Any
ideas? I
really need to be able to use my PST files.

Hey Brian... I meant to reply yesterday, but I forgot. Thanks for those PGP
links. They led to the solution. I disabled the PGPServ service, and sure
enough, I can use my Personal Folders without crashing. Thank you for your
help.

"Brian Tillman" wrote:

rdessy wrote:

Thanks for your response Russ.
I tried adding a new profile. But still, when I add a PST to the new
profile, Outlook immediately crashes on startup. The only error
information I can glean is from the Send Error Information dialog,
and this is all I can copy/paste:
-Error Signature--------
AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f
ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52
fDebug: 0 Offset: 00004796

Are you using a PGP proxy between Outlook and your mail server or PGP
Desktop?
http://forums.pgpsupport.com/viewtopic.php?t=6106
http://techrepublic.com.com/5208-111...hreadID=194694
--
Brian Tillman

See Brian Tillman's post below. It was PGP Desktop. Disabling the service
(PGPServ) solved the crash with PST files. Thanks for your help Russ.

"Russ Valentine [MVP-Outlook]" wrote:

In that case, there is more to your story than you have posted. Such issues
do not exist with a clean install of Oulook 2007 with no add-ins.
--
Russ Valentine
[MVP-Outlook]
"rdessy" wrote in message
...
Hi Russ... even a new PST, e.g., File New Outlook Data File, causes
the
crash.
Thanks,
Bob

"Russ Valentine [MVP-Outlook]" wrote:

Still need the information I asked for. How did you create and transport
this PST file? How are you adding it to the profile? Have you checked it
for
errors?
--
Russ Valentine
[MVP-Outlook]
"rdessy" wrote in message
...
Thanks for your response Russ.
I tried adding a new profile. But still, when I add a PST to the new
profile, Outlook immediately crashes on startup. The only error
information I
can glean is from the Send Error Information dialog, and this is all I
can
copy/paste:
-Error Signature--------
AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f
ModName: ocmspst.dll ModVer: 9.0.5.5050 ModStamp:43e3ee52
fDebug: 0 Offset: 00004796
---------------------------
None of the new event logs contains any details of the crash.
Thank you,
Bob


"Russ Valentine [MVP-Outlook]" wrote:

How are you "adding" these PST files to your profile? What error
messages
do
you get?
If you attempted an in place upgrade, you should create a new profile
from
scratch.
--
Russ Valentine
[MVP-Outlook]
"rdessy" wrote in message
...
Hey there. I just upgraded to Outlook 2007 from 2003. I have several
PST
files for archiving, etc. If I try to launch OL2007 with a PST in my
Data
Files, OL crashes. I have disabled all add-ins, and removed all PST
files.
Then OL launches ok. If I add back just one PST (even a newly
created
one
in
OL2007 with nothing added to it) OL crashes at launch as before. Any
ideas? I
really need to be able to use my PST files.

rdessy wrote:

Hey Brian... I meant to reply yesterday, but I forgot. Thanks for
those PGP links. They led to the solution. I disabled the PGPServ
service, and sure enough, I can use my Personal Folders without
crashing. Thank you for your help.

You're welcome.
--
Brian Tillman