If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
I am trying to print (HP officejet P145) 4 different files, each single A4
page landscape, from Microsoft publisher (office suite 2007) newsletter. Most times it will just spew out several pages of blank paper only. Another time I left it “printing” overnight with nil result by morning, and jammed the system up & I had to reboot to clear. I have had success with one file - it printed satisfactorily once, but on subsequent attempts to print the same file it has just spewed out 11 blank pages! I watched the occasions it spewed out paper on the Control Panel - the print file size was only 2.02Mb. On another file - 23.7Mb according to the printer control panel, it prints half of the first column, the rest of the page blank. If you’re wondering why separate files, well I split the exercise up into individual files to make it simpler as I am a novice! I’ve checked the HP website for new driver & they confirm I’m on the latest version, and also confirms that I should be okay for simple print jobs with Vista. Microsoft updates checked and are all present & correct also. I have overcome the problem by saving files as .pdf and printing from there – but this is not a practical solution ongoing. Any ideas? -- Max |
#2
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
Have you turned off the paper sensor? According to HP this could make the printing faster. http://h10025.www1.hp.com/ewfrf/wc/d...=36661&lang=en -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... I am trying to print (HP officejet P145) 4 different files, each single A4 page landscape, from Microsoft publisher (office suite 2007) newsletter. Most times it will just spew out several pages of blank paper only. Another time I left it "printing" overnight with nil result by morning, and jammed the system up & I had to reboot to clear. I have had success with one file - it printed satisfactorily once, but on subsequent attempts to print the same file it has just spewed out 11 blank pages! I watched the occasions it spewed out paper on the Control Panel - the print file size was only 2.02Mb. On another file - 23.7Mb according to the printer control panel, it prints half of the first column, the rest of the page blank. If you're wondering why separate files, well I split the exercise up into individual files to make it simpler as I am a novice! I've checked the HP website for new driver & they confirm I'm on the latest version, and also confirms that I should be okay for simple print jobs with Vista. Microsoft updates checked and are all present & correct also. I have overcome the problem by saving files as .pdf and printing from there - but this is not a practical solution ongoing. Any ideas? -- Max |
#3
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
Sorry, I don't know what the paper sensor is - however the problem is
fundamentally not about speed, I think - the overnight "printing" was not actually printing at all - it was just lost in itself. I didn't get anything out of it on that occasion at all. Any other ideas? -- Max "Mary Sauer" wrote: Have you turned off the paper sensor? According to HP this could make the printing faster. http://h10025.www1.hp.com/ewfrf/wc/d...=36661&lang=en -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... I am trying to print (HP officejet P145) 4 different files, each single A4 page landscape, from Microsoft publisher (office suite 2007) newsletter. Most times it will just spew out several pages of blank paper only. Another time I left it "printing" overnight with nil result by morning, and jammed the system up & I had to reboot to clear. I have had success with one file - it printed satisfactorily once, but on subsequent attempts to print the same file it has just spewed out 11 blank pages! I watched the occasions it spewed out paper on the Control Panel - the print file size was only 2.02Mb. On another file - 23.7Mb according to the printer control panel, it prints half of the first column, the rest of the page blank. If you're wondering why separate files, well I split the exercise up into individual files to make it simpler as I am a novice! I've checked the HP website for new driver & they confirm I'm on the latest version, and also confirms that I should be okay for simple print jobs with Vista. Microsoft updates checked and are all present & correct also. I have overcome the problem by saving files as .pdf and printing from there - but this is not a practical solution ongoing. Any ideas? -- Max |
#4
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
According to the article at the HP site the paper sensor is the *automatic*
setting. The support document suggests changing the paper setting from automatic to letter. Have you read the Vista article concerning the printer spooler? http://support.microsoft.com/kb/933454/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Sorry, I don't know what the paper sensor is - however the problem is fundamentally not about speed, I think - the overnight "printing" was not actually printing at all - it was just lost in itself. I didn't get anything out of it on that occasion at all. Any other ideas? -- Max "Mary Sauer" wrote: Have you turned off the paper sensor? According to HP this could make the printing faster. http://h10025.www1.hp.com/ewfrf/wc/d...=36661&lang=en -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... I am trying to print (HP officejet P145) 4 different files, each single A4 page landscape, from Microsoft publisher (office suite 2007) newsletter. Most times it will just spew out several pages of blank paper only. Another time I left it "printing" overnight with nil result by morning, and jammed the system up & I had to reboot to clear. I have had success with one file - it printed satisfactorily once, but on subsequent attempts to print the same file it has just spewed out 11 blank pages! I watched the occasions it spewed out paper on the Control Panel - the print file size was only 2.02Mb. On another file - 23.7Mb according to the printer control panel, it prints half of the first column, the rest of the page blank. If you're wondering why separate files, well I split the exercise up into individual files to make it simpler as I am a novice! I've checked the HP website for new driver & they confirm I'm on the latest version, and also confirms that I should be okay for simple print jobs with Vista. Microsoft updates checked and are all present & correct also. I have overcome the problem by saving files as .pdf and printing from there - but this is not a practical solution ongoing. Any ideas? -- Max |
#5
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
-- Max "Mary Sauer" wrote: According to the article at the HP site the paper sensor is the *automatic* setting. The support document suggests changing the paper setting from automatic to letter. Have you read the Vista article concerning the printer spooler? http://support.microsoft.com/kb/933454/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Sorry, I don't know what the paper sensor is - however the problem is fundamentally not about speed, I think - the overnight "printing" was not actually printing at all - it was just lost in itself. I didn't get anything out of it on that occasion at all. Any other ideas? -- Max "Mary Sauer" wrote: Have you turned off the paper sensor? According to HP this could make the printing faster. http://h10025.www1.hp.com/ewfrf/wc/d...=36661&lang=en -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... I am trying to print (HP officejet P145) 4 different files, each single A4 page landscape, from Microsoft publisher (office suite 2007) newsletter. Most times it will just spew out several pages of blank paper only. Another time I left it "printing" overnight with nil result by morning, and jammed the system up & I had to reboot to clear. I have had success with one file - it printed satisfactorily once, but on subsequent attempts to print the same file it has just spewed out 11 blank pages! I watched the occasions it spewed out paper on the Control Panel - the print file size was only 2.02Mb. On another file - 23.7Mb according to the printer control panel, it prints half of the first column, the rest of the page blank. If you're wondering why separate files, well I split the exercise up into individual files to make it simpler as I am a novice! I've checked the HP website for new driver & they confirm I'm on the latest version, and also confirms that I should be okay for simple print jobs with Vista. Microsoft updates checked and are all present & correct also. I have overcome the problem by saving files as .pdf and printing from there - but this is not a practical solution ongoing. Any ideas? -- Max |
#6
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
Don't know what happened to the text of my earlier reply. However, here is
the thrust of it again: I didn't recognise the context of your suggestion (more later), so I looked up the Vista article you gave the hyper-link for first. I understood the instructions, so before doing anything I did a test without changing anything. I opened one such file (should produce a single A4 page with 4 columns in landscape) and hit print. All it would do is spew 2 blank pages out. So I use workaround method 1 - to stop & restart the print spooler. Result: it prints the first half column, rest of page blank plus one additional blank page. For good measure I tried the workaround method 2 as well: Fine getting into DOS prompt, but all it will give me is "run is not recognised as an internal or external command, operable program or batch file" whenever I try to use the "Run as administrator" instruction. Now my experience having written programs in DOS as a student over 20 years ago would dispute that, but maybe I'm just old fashioned about these things! Maybe something to do with the fact Vista refused to let me set up an administrator when I first activated the new computer/vista package. Said one was automatically set up - but doesn't show how to access administrator rights. From the DOS prompt I tried to run this from each directory in user and back into root and all subdirectories of root. No joy. I therefore tried running the "net stop spooler instruction", but the message was "system error 5 has occurred" always comes up. So no joy at all - but even if it had worked presumably the result would only be as method 1, so I abandoned that initiative. OK, so very limited success so far. Back to your proposed solution. I ran through all the menu of options directly on my printer - there was no automatic paper sensor. I looked at Publisher print set-up dialogue window (incl advanced properties). The only thing that was automatic was the source tray selector. I therefore changed that to "upper tray". Printing produces 2 blank pages again! I tried "lower", and nothing printed at all! Referring again to your proposed solution I then selected letter size paper, printing from the upper tray. This produced the best result so far - it printed all bar half of the last column, although shifted the whole piece to the left, so the fold would not line-up either. It is no surprise that this doesn't render a complete solution as the publisher template was A4 - so there was bound to be some internal conflict. So still no effective solution, although the above experience may give you some further info to consider!? Hmmmm. Any other ideas? Thanks -- Max "Mary Sauer" wrote: According to the article at the HP site the paper sensor is the *automatic* setting. The support document suggests changing the paper setting from automatic to letter. Have you read the Vista article concerning the printer spooler? http://support.microsoft.com/kb/933454/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Sorry, I don't know what the paper sensor is - however the problem is fundamentally not about speed, I think - the overnight "printing" was not actually printing at all - it was just lost in itself. I didn't get anything out of it on that occasion at all. Any other ideas? -- Max "Mary Sauer" wrote: Have you turned off the paper sensor? According to HP this could make the printing faster. http://h10025.www1.hp.com/ewfrf/wc/d...=36661&lang=en -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... I am trying to print (HP officejet P145) 4 different files, each single A4 page landscape, from Microsoft publisher (office suite 2007) newsletter. Most times it will just spew out several pages of blank paper only. Another time I left it "printing" overnight with nil result by morning, and jammed the system up & I had to reboot to clear. I have had success with one file - it printed satisfactorily once, but on subsequent attempts to print the same file it has just spewed out 11 blank pages! I watched the occasions it spewed out paper on the Control Panel - the print file size was only 2.02Mb. On another file - 23.7Mb according to the printer control panel, it prints half of the first column, the rest of the page blank. If you're wondering why separate files, well I split the exercise up into individual files to make it simpler as I am a novice! I've checked the HP website for new driver & they confirm I'm on the latest version, and also confirms that I should be okay for simple print jobs with Vista. Microsoft updates checked and are all present & correct also. I have overcome the problem by saving files as .pdf and printing from there - but this is not a practical solution ongoing. Any ideas? -- Max |
#7
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
Max Bath wrote:
For good measure I tried the workaround method 2 as well: Fine getting into DOS prompt, but all it will give me is "run is not recognised as an internal or external command, operable program or batch file" whenever I try to use the "Run as administrator" instruction. You're misreading the instruction. The article says to *right-click* the Command Prompt icon, then click Run As Administrator, to get an administrative command prompt. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#8
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
Thanks, Ed.
Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Even if we could achieve method 2, still presumably render same result as method 1. Core issue remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: For good measure I tried the workaround method 2 as well: Fine getting into DOS prompt, but all it will give me is "run is not recognised as an internal or external command, operable program or batch file" whenever I try to use the "Run as administrator" instruction. You're misreading the instruction. The article says to *right-click* the Command Prompt icon, then click Run As Administrator, to get an administrative command prompt. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#9
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
Max Bath wrote:
Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#10
|
|||
|
|||
Publisher 2007/Vista - print problems with newsletter
OK, thanks. Done that successfully. Result indeed is the same as with method
1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
Thread Tools | |
Display Modes | |
|
|