Initial Word 2007 Blank Page Left-aligned

**Dell Boy** · October 10th, 2008, 12:07 PM posted to microsoft.public.office.setup

Hi,

I'm an IT Technician and my customers are mainly home users and one-man
businesses. I'm often asked to install Office 2007 for my customers (ususally
Home & Student Edition or Standard, depending if home user or business user)
and after the last two installs I've noticed that when Word starts the
initial blank page is left-aligned (the customer's are using widescreen
monitors). I run Word 2007 on a widescreen monitor and when I open Word the
blank page is centred.

I've tried changing the view but i haven't been able to resolve this issue
for my two customers, can anyone help? I'm not sure if this is related but
both these customers had started up Microsoft Works 9 before I installed
Office 2007.

**Daisy Cao [MSFT][_2_]** · October 13th, 2008, 10:16 AM posted to microsoft.public.office.setup

Hello,

It seems some of your customers using widescreen starts Word default blank
page as left-aligned. You noticed they once installed Microsoft Works 9. If
there is any incorrect, don't hesitate to let me know.

To troubleshoot the issue, please first use "winword /a" command to start
Word in safe mode.

Click start, click run, type "winword /a", does the new blank file start in
left-aligned or centred?

If the blank document is centred in Word safe mode, please perform the
following steps in the article 921541 to troubleshoot the issue further:

Delete the Word Data registry key
Delete the Word Options registry key
Rename the Normal.dot or Normal.dotm global template file
Disable the Startup folder add-ins
Delete the COM add-ins registry key
Determine which COM add-in program is causing the problem

921541 How to troubleshoot problems that occur when you start or
use Word 2007, Word 2003, or Word 2002
http://support.microsoft.com/default...b;EN-US;921541

If the issue persists in"winword /a", please start a new user profile on
the machine to see if the issue could be solved on the new profile.

Thank you. If there is any update, feel free to post back.

Regards,

Daisy Cao, MCSE 2000

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
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--------------------
| Thread-Topic: Initial Word 2007 Blank Page Left-aligned
| thread-index: AckqyFGWL9tZhhYCRCaHU/Ex2yar6Q==
| From: =?Utf-8?B?RGVsbCBCb3k=?= Dell am
| Subject: Initial Word 2007 Blank Page Left-aligned
| Date: Fri, 10 Oct 2008 04:07:00 -0700
| Lines: 14
| Message-ID:
| MIME-Version: 1.0
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| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
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| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14063
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.office.setup
|
| Hi,
|
| I'm an IT Technician and my customers are mainly home users and one-man
| businesses. I'm often asked to install Office 2007 for my customers
(ususally
| Home & Student Edition or Standard, depending if home user or business
user)
| and after the last two installs I've noticed that when Word starts the
| initial blank page is left-aligned (the customer's are using widescreen
| monitors). I run Word 2007 on a widescreen monitor and when I open Word
the
| blank page is centred.
|
| I've tried changing the view but i haven't been able to resolve this
issue
| for my two customers, can anyone help? I'm not sure if this is related
but
| both these customers had started up Microsoft Works 9 before I installed
| Office 2007.
|

**Daisy Cao [MSFT][_2_]** · October 16th, 2008, 01:40 PM posted to microsoft.public.office.setup

**Dell Boy** · October 17th, 2008, 11:50 AM posted to microsoft.public.office.setup

Hi Daisy,

Apologies for not getting back to you before now.

It will be some time before i see these customers again but I will act on
your posting. Would you just mind clarifying what you mean in your original
response by creating a new user profile - do you mean create a new user
account?

Many thanks,
Malcolm

""Daisy Cao [MSFT]"" wrote:

Hello,

I just want to touch base to see if there is anything I can do for you. If
so, don't hesitate to post back.

Regards,

Daisy Cao, MCSE 2000

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| X-Tomcat-ID: 61070028
| References:
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: ("Daisy Cao [MSFT]")
| Organization: Microsoft
| Date: Mon, 13 Oct 2008 09:16:36 GMT
| Subject: Initial Word 2007 Blank Page Left-aligned
| X-Tomcat-NG: microsoft.public.office.setup
| Message-ID:
| Newsgroups: microsoft.public.office.setup
| Lines: 86
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14082
| NNTP-Posting-Host: 10.201.220.210
|
|
| Hello,
|
| It seems some of your customers using widescreen starts Word default
blank
| page as left-aligned. You noticed they once installed Microsoft Works 9.
If
| there is any incorrect, don't hesitate to let me know.
|
| To troubleshoot the issue, please first use "winword /a" command to start
| Word in safe mode.
|
| Click start, click run, type "winword /a", does the new blank file start
in
| left-aligned or centred?
|
| If the blank document is centred in Word safe mode, please perform the
| following steps in the article 921541 to troubleshoot the issue further:
|
| Delete the Word Data registry key
| Delete the Word Options registry key
| Rename the Normal.dot or Normal.dotm global template file
| Disable the Startup folder add-ins
| Delete the COM add-ins registry key
| Determine which COM add-in program is causing the problem
|
| 921541 How to troubleshoot problems that occur when you start or
| use Word 2007, Word 2003, or Word 2002
| http://support.microsoft.com/default...b;EN-US;921541
|
| If the issue persists in"winword /a", please start a new user profile on
| the machine to see if the issue could be solved on the new profile.
|
| Thank you. If there is any update, feel free to post back.
|
| Regards,
|
| Daisy Cao, MCSE 2000
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | Thread-Topic: Initial Word 2007 Blank Page Left-aligned
| | thread-index: AckqyFGWL9tZhhYCRCaHU/Ex2yar6Q==
| | From: =?Utf-8?B?RGVsbCBCb3k=?= Dell am
| | Subject: Initial Word 2007 Blank Page Left-aligned
| | Date: Fri, 10 Oct 2008 04:07:00 -0700
| | Lines: 14
| | Message-ID:
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | charset="Utf-8"
| | Content-Transfer-Encoding: 7bit
| | X-Newsreader: Microsoft CDO for Windows 2000
| | Content-Class: urn:content-classes:message
| | Importance: normal
| | Priority: normal
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3119
| | Newsgroups: microsoft.public.office.setup
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14063
| | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| | X-Tomcat-NG: microsoft.public.office.setup
| |
| | Hi,
| |
| | I'm an IT Technician and my customers are mainly home users and one-man
| | businesses. I'm often asked to install Office 2007 for my customers
| (ususally
| | Home & Student Edition or Standard, depending if home user or business
| user)
| | and after the last two installs I've noticed that when Word starts the
| | initial blank page is left-aligned (the customer's are using widescreen
| | monitors). I run Word 2007 on a widescreen monitor and when I open Word
| the
| | blank page is centred.
| |
| | I've tried changing the view but i haven't been able to resolve this
| issue
| | for my two customers, can anyone help? I'm not sure if this is related
| but
| | both these customers had started up Microsoft Works 9 before I
installed
| | Office 2007.
| |
|
|

**Daisy Cao [MSFT][_2_]** · October 17th, 2008, 01:26 PM posted to microsoft.public.office.setup

**Dell Boy** · October 20th, 2008, 09:44 PM posted to microsoft.public.office.setup

Thanks, I'll get back to you soon as I can.

""Daisy Cao [MSFT]"" wrote:

Hi Malcolm,

Thank you for keeping in touch.

Yes, I suggest we create a new user account on the client to see if the
issue was caused by corrupt profile data.

Regards,

Daisy Cao, MCSE 2000

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Initial Word 2007 Blank Page Left-aligned
| thread-index: AckwRhp/q6hEQY+uRJSLcvPkdgTwJg==
| From: =?Utf-8?B?RGVsbCBCb3k=?= Dell am
| References:

| Subject: Initial Word 2007 Blank Page Left-aligned
| Date: Fri, 17 Oct 2008 03:50:00 -0700
| Lines: 149
| Message-ID:
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3119
| Newsgroups: microsoft.public.office.setup
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14133
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.office.setup
|
| Hi Daisy,
|
| Apologies for not getting back to you before now.
|
| It will be some time before i see these customers again but I will act on
| your posting. Would you just mind clarifying what you mean in your
original
| response by creating a new user profile - do you mean create a new user
| account?
|
| Many thanks,
| Malcolm
|
| ""Daisy Cao [MSFT]"" wrote:
|
| Hello,
|
| I just want to touch base to see if there is anything I can do for you.
If
| so, don't hesitate to post back.
|
| Regards,
|
| Daisy Cao, MCSE 2000
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader
so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | X-Tomcat-ID: 61070028
| | References:
| | MIME-Version: 1.0
| | Content-Type: text/plain
| | Content-Transfer-Encoding: 7bit
| | From: ("Daisy Cao [MSFT]")
| | Organization: Microsoft
| | Date: Mon, 13 Oct 2008 09:16:36 GMT
| | Subject: Initial Word 2007 Blank Page Left-aligned
| | X-Tomcat-NG: microsoft.public.office.setup
| | Message-ID:
| | Newsgroups: microsoft.public.office.setup
| | Lines: 86
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14082
| | NNTP-Posting-Host: 10.201.220.210
| |
| |
| | Hello,
| |
| | It seems some of your customers using widescreen starts Word default
| blank
| | page as left-aligned. You noticed they once installed Microsoft Works
9.
| If
| | there is any incorrect, don't hesitate to let me know.
| |
| | To troubleshoot the issue, please first use "winword /a" command to
start
| | Word in safe mode.
| |
| | Click start, click run, type "winword /a", does the new blank file
start
| in
| | left-aligned or centred?
| |
| | If the blank document is centred in Word safe mode, please perform
the
| | following steps in the article 921541 to troubleshoot the issue
further:
| |
| | Delete the Word Data registry key
| | Delete the Word Options registry key
| | Rename the Normal.dot or Normal.dotm global template file
| | Disable the Startup folder add-ins
| | Delete the COM add-ins registry key
| | Determine which COM add-in program is causing the problem
| |
| | 921541 How to troubleshoot problems that occur when you
start or
| | use Word 2007, Word 2003, or Word 2002
| | http://support.microsoft.com/default...b;EN-US;921541
| |
| | If the issue persists in"winword /a", please start a new user profile
on
| | the machine to see if the issue could be solved on the new profile.
| |
| | Thank you. If there is any update, feel free to post back.
| |
| | Regards,
| |
| | Daisy Cao, MCSE 2000
| |
| | Microsoft Online Support
| | Microsoft Global Technical Support Center
| |
| | Get Secure! - www.microsoft.com/security
| | ================================================== ==
| | When responding to posts, please "Reply to Group" via your newsreader
so
| | that others may learn and benefit from your issue.
| | ================================================== ==
| | This posting is provided "AS IS" with no warranties, and confers no
| rights.
| |
| | --------------------
| | | Thread-Topic: Initial Word 2007 Blank Page Left-aligned
| | | thread-index: AckqyFGWL9tZhhYCRCaHU/Ex2yar6Q==
| | | From: =?Utf-8?B?RGVsbCBCb3k=?= Dell am
| | | Subject: Initial Word 2007 Blank Page Left-aligned
| | | Date: Fri, 10 Oct 2008 04:07:00 -0700
| | | Lines: 14
| | | Message-ID:
| | | MIME-Version: 1.0
| | | Content-Type: text/plain;
| | | charset="Utf-8"
| | | Content-Transfer-Encoding: 7bit
| | | X-Newsreader: Microsoft CDO for Windows 2000
| | | Content-Class: urn:content-classes:message
| | | Importance: normal
| | | Priority: normal
| | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3119
| | | Newsgroups: microsoft.public.office.setup
| | | Path: TK2MSFTNGHUB02.phx.gbl
| | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14063
| | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| | | X-Tomcat-NG: microsoft.public.office.setup
| | |
| | | Hi,
| | |
| | | I'm an IT Technician and my customers are mainly home users and
one-man
| | | businesses. I'm often asked to install Office 2007 for my customers
| | (ususally
| | | Home & Student Edition or Standard, depending if home user or
business
| | user)
| | | and after the last two installs I've noticed that when Word starts
the
| | | initial blank page is left-aligned (the customer's are using
widescreen
| | | monitors). I run Word 2007 on a widescreen monitor and when I open
Word
| | the
| | | blank page is centred.
| | |
| | | I've tried changing the view but i haven't been able to resolve
this
| | issue
| | | for my two customers, can anyone help? I'm not sure if this is
related
| | but
| | | both these customers had started up Microsoft Works 9 before I
| installed
| | | Office 2007.
| | |
| |
| |
|
|
|

**Daisy Cao [MSFT][_2_]** · October 24th, 2008, 01:54 PM posted to microsoft.public.office.setup

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