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Automatic Name Checking Does Not Work
Recently we had a server crash, and had to reinstall SBS2000 and
Exchange 2000. We restored the mailboxes from tape and all users seem to be able to use mail fine with just 2-3 exceptions (out of 40)... The biggest problem I have now is that I have 2 users (one using Outlook 2k and the other Outlook 2k2) which Automatic Name Checking (ANC) doesn't seem to work for. - The contacts to which it isn't working for are the Contacts folder for the user and the Firm Contacts shared contacts folder. The Global Address list works perfectly. - ANC is enabled under OptionsEmail OptionsAdvanced E-mail Options - Both Contacts and Firm Contacts are set to Show this folder as an E-mail address book. - We have tried deleting the .nick files thinking they were corrupt, but it didn't help. - We deleted the old mail profile and created a new one, which didn't help. - We added a mail profile but that didn't help either. HELP! This is such a minor thing but such a huge annoyance. |
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