![]() |
If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
![]()
I previously used WinXP & O2K3. Recently I reloaded my machine with Vista &
O2K3. New installation, not upgrade. Ever since the switch, emails from one specific sender are being received and are unreadable. The emails are in plain text and the header is readable but the body of the emails are garbage. I have viewed the emails via webmail and they look fine. when I open outlook and download the messages into my local PST they are unreadable. I am using the same version of O2K3 and can't figure this out. I am able to receive plain text emails from other senders just fine and other recipients of the unreadable message are not having this problem. What am I missing in mu outlook config? |
#2
|
|||
|
|||
![]()
Are you sure its sent as plain text? What does the garbage look like? (copy
and paste the first few lines here - 2 or 3 should be sufficient.) -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Kurt" wrote in message ... I previously used WinXP & O2K3. Recently I reloaded my machine with Vista & O2K3. New installation, not upgrade. Ever since the switch, emails from one specific sender are being received and are unreadable. The emails are in plain text and the header is readable but the body of the emails are garbage. I have viewed the emails via webmail and they look fine. when I open outlook and download the messages into my local PST they are unreadable. I am using the same version of O2K3 and can't figure this out. I am able to receive plain text emails from other senders just fine and other recipients of the unreadable message are not having this problem. What am I missing in mu outlook config? |
#3
|
|||
|
|||
![]()
I believe it to be plain text, ... it almost looks encrypted. Here is part
of the message and the header: Message-id: MIME-version: 1.0 Content-type: text/html; charset=ISO-8859-1 Content-transfer-encoding: base64 Original-recipient: PHA+Jm5ic3A7VHdhcyB0aGUgbmlnaHQgYmVmb3JlIENocmlzdG 1hcyw8YnIgLz4NCkFuZCBh PHA+bGwg dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+DQpOb3QgYSBjcmVhdH VyZSB3YXMgc3RpcnJpbmcs dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+PGJy IC8+DQpub3QgZXZlbiBhIG1vdXNlLi4uLi48YnIgLz4NCjxici AvPg0KQW5kIGhlcmUgSSZu IC8+YnNw O3NpdCByZWFkeSBmb3IgYmVkLDxiciAvPg0KV2l0aCB2aXNpb2 5zIG9mIEthdHMgYXRobGV0ZXMs PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+DQo8cD 5CZWZvcmUgSSBnbyB0byBz PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+bGVl "Diane Poremsky [MVP]" wrote: Are you sure its sent as plain text? What does the garbage look like? (copy and paste the first few lines here - 2 or 3 should be sufficient.) -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Kurt" wrote in message ... I previously used WinXP & O2K3. Recently I reloaded my machine with Vista & O2K3. New installation, not upgrade. Ever since the switch, emails from one specific sender are being received and are unreadable. The emails are in plain text and the header is readable but the body of the emails are garbage. I have viewed the emails via webmail and they look fine. when I open outlook and download the messages into my local PST they are unreadable. I am using the same version of O2K3 and can't figure this out. I am able to receive plain text emails from other senders just fine and other recipients of the unreadable message are not having this problem. What am I missing in mu outlook config? . |
#4
|
|||
|
|||
![]() Kurt;111466 Wrote: I believe it to be plain text, ... it almost looks encrypted. Here is part of the message and the header: Message-id: MIME-version: 1.0 Content-type: text/html; charset=ISO-8859-1 Content-transfer-encoding: base64 Original-recipient: PHA+Jm5ic3A7VHdhcyB0aGUgbmlnaHQgYmVmb3JlIENocmlzdG 1hcyw8YnIgLz4NCkFuZCBh PHA+bGwg Clearly not plain text. The header is explicit: this is an HTML message encoded using BASE64 by the sender. The usual cause of Outlook not rendering the HTML is configuring an antivirus package to scan incoming messages. If you have done this, completely uninstall your AV program and reinstall it without the mail scanner. You will be just as safe and the AV program won't interfere. -- Brian Tillman Brian Tillman [MVP-Outlook] -- http://forums.slipstick.com |
#5
|
|||
|
|||
![]()
Content-type: text/html; charset=ISO-8859-1
Content-transfer-encoding: base64 That says its not text - it's HTML that is encoded using base64. plain text would say something like this: Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit Something is corrupting the message - usual cause is antivirus scanning as Brian suggests. Identifying the problem and correcting it will only apply to future messages, not existing ones. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Kurt" wrote in message ... I believe it to be plain text, ... it almost looks encrypted. Here is part of the message and the header: Message-id: MIME-version: 1.0 Content-type: text/html; charset=ISO-8859-1 Content-transfer-encoding: base64 Original-recipient: PHA+Jm5ic3A7VHdhcyB0aGUgbmlnaHQgYmVmb3JlIENocmlzdG 1hcyw8YnIgLz4NCkFuZCBh PHA+bGwg dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+DQpOb3QgYSBjcmVhdH VyZSB3YXMgc3RpcnJpbmcs dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+PGJy IC8+DQpub3QgZXZlbiBhIG1vdXNlLi4uLi48YnIgLz4NCjxici AvPg0KQW5kIGhlcmUgSSZu IC8+YnNw O3NpdCByZWFkeSBmb3IgYmVkLDxiciAvPg0KV2l0aCB2aXNpb2 5zIG9mIEthdHMgYXRobGV0ZXMs PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+DQo8cD 5CZWZvcmUgSSBnbyB0byBz PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+bGVl "Diane Poremsky [MVP]" wrote: Are you sure its sent as plain text? What does the garbage look like? (copy and paste the first few lines here - 2 or 3 should be sufficient.) -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Kurt" wrote in message ... I previously used WinXP & O2K3. Recently I reloaded my machine with Vista & O2K3. New installation, not upgrade. Ever since the switch, emails from one specific sender are being received and are unreadable. The emails are in plain text and the header is readable but the body of the emails are garbage. I have viewed the emails via webmail and they look fine. when I open outlook and download the messages into my local PST they are unreadable. I am using the same version of O2K3 and can't figure this out. I am able to receive plain text emails from other senders just fine and other recipients of the unreadable message are not having this problem. What am I missing in mu outlook config? . |
#6
|
|||
|
|||
![]()
OK, thanks. That's why I included part of the header info. The wierd thing
is that only messages from one specific sender are being affected. Every other message is fine with the AV software enabled. "Diane Poremsky [MVP]" wrote: Content-type: text/html; charset=ISO-8859-1 Content-transfer-encoding: base64 That says its not text - it's HTML that is encoded using base64. plain text would say something like this: Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit Something is corrupting the message - usual cause is antivirus scanning as Brian suggests. Identifying the problem and correcting it will only apply to future messages, not existing ones. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Kurt" wrote in message ... I believe it to be plain text, ... it almost looks encrypted. Here is part of the message and the header: Message-id: MIME-version: 1.0 Content-type: text/html; charset=ISO-8859-1 Content-transfer-encoding: base64 Original-recipient: PHA+Jm5ic3A7VHdhcyB0aGUgbmlnaHQgYmVmb3JlIENocmlzdG 1hcyw8YnIgLz4NCkFuZCBh PHA+bGwg dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+DQpOb3QgYSBjcmVhdH VyZSB3YXMgc3RpcnJpbmcs dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+PGJy IC8+DQpub3QgZXZlbiBhIG1vdXNlLi4uLi48YnIgLz4NCjxici AvPg0KQW5kIGhlcmUgSSZu IC8+YnNw O3NpdCByZWFkeSBmb3IgYmVkLDxiciAvPg0KV2l0aCB2aXNpb2 5zIG9mIEthdHMgYXRobGV0ZXMs PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+DQo8cD 5CZWZvcmUgSSBnbyB0byBz PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+bGVl "Diane Poremsky [MVP]" wrote: Are you sure its sent as plain text? What does the garbage look like? (copy and paste the first few lines here - 2 or 3 should be sufficient.) -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Kurt" wrote in message ... I previously used WinXP & O2K3. Recently I reloaded my machine with Vista & O2K3. New installation, not upgrade. Ever since the switch, emails from one specific sender are being received and are unreadable. The emails are in plain text and the header is readable but the body of the emails are garbage. I have viewed the emails via webmail and they look fine. when I open outlook and download the messages into my local PST they are unreadable. I am using the same version of O2K3 and can't figure this out. I am able to receive plain text emails from other senders just fine and other recipients of the unreadable message are not having this problem. What am I missing in mu outlook config? . . |
#7
|
|||
|
|||
![]()
I completely removed the AV software and the issue still exists. received 5
more emails from this specific sender and all are unreadable. This machine is a new install with Vista Business (SP2) and O2K3. Only a few other apps have been loaded at this point. Any other suggestions? Switch back to XP maybe? "Diane Poremsky [MVP]" wrote: Content-type: text/html; charset=ISO-8859-1 Content-transfer-encoding: base64 That says its not text - it's HTML that is encoded using base64. plain text would say something like this: Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit Something is corrupting the message - usual cause is antivirus scanning as Brian suggests. Identifying the problem and correcting it will only apply to future messages, not existing ones. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Kurt" wrote in message ... I believe it to be plain text, ... it almost looks encrypted. Here is part of the message and the header: Message-id: MIME-version: 1.0 Content-type: text/html; charset=ISO-8859-1 Content-transfer-encoding: base64 Original-recipient: PHA+Jm5ic3A7VHdhcyB0aGUgbmlnaHQgYmVmb3JlIENocmlzdG 1hcyw8YnIgLz4NCkFuZCBh PHA+bGwg dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+DQpOb3QgYSBjcmVhdH VyZSB3YXMgc3RpcnJpbmcs dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+PGJy IC8+DQpub3QgZXZlbiBhIG1vdXNlLi4uLi48YnIgLz4NCjxici AvPg0KQW5kIGhlcmUgSSZu IC8+YnNw O3NpdCByZWFkeSBmb3IgYmVkLDxiciAvPg0KV2l0aCB2aXNpb2 5zIG9mIEthdHMgYXRobGV0ZXMs PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+DQo8cD 5CZWZvcmUgSSBnbyB0byBz PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+bGVl "Diane Poremsky [MVP]" wrote: Are you sure its sent as plain text? What does the garbage look like? (copy and paste the first few lines here - 2 or 3 should be sufficient.) -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Kurt" wrote in message ... I previously used WinXP & O2K3. Recently I reloaded my machine with Vista & O2K3. New installation, not upgrade. Ever since the switch, emails from one specific sender are being received and are unreadable. The emails are in plain text and the header is readable but the body of the emails are garbage. I have viewed the emails via webmail and they look fine. when I open outlook and download the messages into my local PST they are unreadable. I am using the same version of O2K3 and can't figure this out. I am able to receive plain text emails from other senders just fine and other recipients of the unreadable message are not having this problem. What am I missing in mu outlook config? . . |
#8
|
|||
|
|||
![]()
Hello,
I've got the same issue; but with OutlookXP and Exchange 2010. never had the issue with any other combination of Outlook (2000,2003,2007,2010beta, express).. nor with Exchange (2000,2003,2007).. getting annoying now :@ what did you do in the end? Kurt wrote: I completely removed the AV software and the issue still exists. 05-Jan-10 I completely removed the AV software and the issue still exists. received 5 more emails from this specific sender and all are unreadable. This machine is a new install with Vista Business (SP2) and O2K3. Only a few other apps have been loaded at this point. Any other suggestions? Switch back to XP maybe? "Diane Poremsky [MVP]" wrote: Previous Posts In This Thread: On Monday, January 04, 2010 10:41 AM Kurt wrote: Plain Text email unreadable I previously used WinXP & O2K3. Recently I reloaded my machine with Vista & O2K3. New installation, not upgrade. Ever since the switch, emails from one specific sender are being received and are unreadable. The emails are in plain text and the header is readable but the body of the emails are garbage. I have viewed the emails via webmail and they look fine. when I open outlook and download the messages into my local PST they are unreadable. I am using the same version of O2K3 and cannot figure this out. I am able to receive plain text emails from other senders just fine and other recipients of the unreadable message are not having this problem. What am I missing in mu outlook config? On Monday, January 04, 2010 10:48 AM Diane Poremsky [MVP] wrote: Are you sure its sent as plain text? What does the garbage look like? Are you sure its sent as plain text? What does the garbage look like? (copy and paste the first few lines here - 2 or 3 should be sufficient.) -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 On Monday, January 04, 2010 11:52 AM Kurt wrote: I believe it to be plain text, ... it almost looks encrypted. I believe it to be plain text, ... it almost looks encrypted. Here is part of the message and the header: MIME-version: 1.0 Content-type: text/html; charset=ISO-8859-1 Content-transfer-encoding: base64 Original-recipient: PHA+Jm5ic3A7VHdhcyB0aGUgbmlnaHQgYmVmb3JlIENocmlzdG 1hcyw8YnIgLz4NCkFuZCBh PHA+bGwg dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+DQpOb3QgYSBjcmVhdH VyZSB3YXMgc3RpcnJpbmcs dGhyb3VnaCB0aGUgaG91c2UsPGJyIC8+PGJy IC8+DQpub3QgZXZlbiBhIG1vdXNlLi4uLi48YnIgLz4NCjxici AvPg0KQW5kIGhlcmUgSSZu IC8+YnNw O3NpdCByZWFkeSBmb3IgYmVkLDxiciAvPg0KV2l0aCB2aXNpb2 5zIG9mIEthdHMgYXRobGV0ZXMs PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+DQo8cD 5CZWZvcmUgSSBnbyB0byBz PGJyIC8+DQpEYW5jaW5nIGluIG15IGhlYWQgOik8L3A+bGVl "Diane Poremsky [MVP]" wrote: On Monday, January 04, 2010 12:54 PM Brian Tillman wrote: Kurt;111466 Wrote:Clearly not plain text. Kurt;111466 Wrote: Clearly not plain text. The header is explicit: this is an HTML message encoded using BASE64 by the sender. The usual cause of Outlook not rendering the HTML is configuring an antivirus package to scan incoming messages. If you have done this, completely uninstall your AV program and reinstall it without the mail scanner. You will be just as safe and the AV program will not interfere. -- Brian Tillman Brian Tillman [MVP-Outlook] -- http://forums.slipstick.com On Monday, January 04, 2010 1:31 PM Diane Poremsky [MVP] wrote: That says its not text - it is HTML that is encoded using base64. That says its not text - it is HTML that is encoded using base64. plain text would say something like this: Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit Something is corrupting the message - usual cause is antivirus scanning as Brian suggests. Identifying the problem and correcting it will only apply to future messages, not existing ones. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 On Monday, January 04, 2010 3:26 PM Kurt wrote: OK, thanks. That's why I included part of the header info. OK, thanks. That's why I included part of the header info. The wierd thing is that only messages from one specific sender are being affected. Every other message is fine with the AV software enabled. "Diane Poremsky [MVP]" wrote: On Tuesday, January 05, 2010 12:56 PM Kurt wrote: I completely removed the AV software and the issue still exists. I completely removed the AV software and the issue still exists. received 5 more emails from this specific sender and all are unreadable. This machine is a new install with Vista Business (SP2) and O2K3. Only a few other apps have been loaded at this point. Any other suggestions? Switch back to XP maybe? "Diane Poremsky [MVP]" wrote: Submitted via EggHeadCafe - Software Developer Portal of Choice Telerik RadControls For Silverlight (3 and 4) Q1 2010 http://www.eggheadcafe.com/tutorials...ols-for-s.aspx |
Thread Tools | |
Display Modes | |
|
|