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Out of Office not working
I have one user out of around 80 that the Out Of Office feature does not work
for. Outlook 2003, cache mode in Exchange 2003 sp2,Win 2003 SP1 domain enviroment. You can change the OoO text and turn it on. It's says that it's on, but no OoO message is ever returned to anyone sending the account an e-mail. No error messages. I have even tried using OWA to turn the OoO on and it still doesn't work. No error messages on the Exch. server either. Any ideas. |
#2
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Out of Office not working
Hello Customer,
From the post log, it seems that this issue should be related to Exchange Server rather than Outlook client as Out of Office Assistance also doesn't work in OWA. For Exchange Server side questions, I recommend you submit it to the managed newsgroup microsoft.public.exchange.admin as there is more qualified pool of respondents who can give you suggestions. Meanwhile, other partners who visit the newsgroups regularly can either share their knowledge or learn from your interaction with us. Having said that, I would like to provide some general information for your reference: As I know, OOF to Internet is disabled on Exchange by default. Here is an article for this issue and for how to enable OOF to Internet 323665 Internet Recipients Do Not Receive Out-of-Office Message http://support.microsoft.com/?id=323665 Also you can enable Message tracking on the server and then send a test email to the one who has enabled OOF assistant from his client. After that, please go to Message tracking center to check if the OOF auto reply has been sent from the client already. More Info about Message tracking he 246856 How to enable message tracking in Exchange 2000 Server and in Exchange Server 2003 http://support.microsoft.com/?id=246856 Hope this helps. Regards, Ada Pan Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. |
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