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#1
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Printing a poster
Hi:
I can't print a poster from publisher to an HP Desginjet 500. I can print a test page or another document to that printer, but the poster spools, says it printed, but it doesn't print. I have powered down both units and the driver is current. Any other ideas? TIA, |
#2
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Printing a poster
What version Publisher? How big is the banner?
This article addresses problems Publisher has with Design Jet large format setup. You might get help. Look at your spooler options, change some settings. Right-click your printer in the printer folder, properties, advanced tab. PUB2002: Large Banners and Posters Printed in Separate Sections http://support.microsoft.com/kb/288201/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... Hi: I can't print a poster from publisher to an HP Desginjet 500. I can print a test page or another document to that printer, but the poster spools, says it printed, but it doesn't print. I have powered down both units and the driver is current. Any other ideas? TIA, |
#3
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Printing a poster
UpNorth was very recently heard to
utter: I can't print a poster from publisher to an HP Desginjet 500. I can print a test page or another document to that printer, but the poster spools, says it printed, but it doesn't print. I have powered down both units and the driver is current. Any other ideas? What version of Publisher are you using? How large is the file (both bytes-wise and centimetres-wise)? Does it contain any particularly large (both ways) images? -- Ed Bennett - MVP Microsoft Publisher |
#4
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Printing a poster
I have publisher 2003. I tried the steps in the KB article, but I still have
the same problem. I can print a poster that has been saved in Microsoft viewer. This is a 36 x 42 Poster. I stopped and started the spooler service and I still can't print from Publisher. "Mary Sauer" wrote: What version Publisher? How big is the banner? This article addresses problems Publisher has with Design Jet large format setup. You might get help. Look at your spooler options, change some settings. Right-click your printer in the printer folder, properties, advanced tab. PUB2002: Large Banners and Posters Printed in Separate Sections http://support.microsoft.com/kb/288201/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... Hi: I can't print a poster from publisher to an HP Desginjet 500. I can print a test page or another document to that printer, but the poster spools, says it printed, but it doesn't print. I have powered down both units and the driver is current. Any other ideas? TIA, |
#5
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Printing a poster
Maybe you should visit HP. I'd look around for you, but you need a password and
other information in the Design Jet support area. www.hp.com -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... I have publisher 2003. I tried the steps in the KB article, but I still have the same problem. I can print a poster that has been saved in Microsoft viewer. This is a 36 x 42 Poster. I stopped and started the spooler service and I still can't print from Publisher. "Mary Sauer" wrote: What version Publisher? How big is the banner? This article addresses problems Publisher has with Design Jet large format setup. You might get help. Look at your spooler options, change some settings. Right-click your printer in the printer folder, properties, advanced tab. PUB2002: Large Banners and Posters Printed in Separate Sections http://support.microsoft.com/kb/288201/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... Hi: I can't print a poster from publisher to an HP Desginjet 500. I can print a test page or another document to that printer, but the poster spools, says it printed, but it doesn't print. I have powered down both units and the driver is current. Any other ideas? TIA, |
#6
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Printing a poster
Hi Mary:
I went to HP and their advice was the same as yours. However, if I save the poster as a JPEG it prints fine. The user said that's just fine. Thank you so much for your help. "Mary Sauer" wrote: Maybe you should visit HP. I'd look around for you, but you need a password and other information in the Design Jet support area. www.hp.com -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... I have publisher 2003. I tried the steps in the KB article, but I still have the same problem. I can print a poster that has been saved in Microsoft viewer. This is a 36 x 42 Poster. I stopped and started the spooler service and I still can't print from Publisher. "Mary Sauer" wrote: What version Publisher? How big is the banner? This article addresses problems Publisher has with Design Jet large format setup. You might get help. Look at your spooler options, change some settings. Right-click your printer in the printer folder, properties, advanced tab. PUB2002: Large Banners and Posters Printed in Separate Sections http://support.microsoft.com/kb/288201/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... Hi: I can't print a poster from publisher to an HP Desginjet 500. I can print a test page or another document to that printer, but the poster spools, says it printed, but it doesn't print. I have powered down both units and the driver is current. Any other ideas? TIA, |
#7
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Printing a poster
I'm glad you worked it out. Thanks for posting back - it is appreciated.
-- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... Hi Mary: I went to HP and their advice was the same as yours. However, if I save the poster as a JPEG it prints fine. The user said that's just fine. Thank you so much for your help. "Mary Sauer" wrote: Maybe you should visit HP. I'd look around for you, but you need a password and other information in the Design Jet support area. www.hp.com -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... I have publisher 2003. I tried the steps in the KB article, but I still have the same problem. I can print a poster that has been saved in Microsoft viewer. This is a 36 x 42 Poster. I stopped and started the spooler service and I still can't print from Publisher. "Mary Sauer" wrote: What version Publisher? How big is the banner? This article addresses problems Publisher has with Design Jet large format setup. You might get help. Look at your spooler options, change some settings. Right-click your printer in the printer folder, properties, advanced tab. PUB2002: Large Banners and Posters Printed in Separate Sections http://support.microsoft.com/kb/288201/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "UpNorth" wrote in message ... Hi: I can't print a poster from publisher to an HP Desginjet 500. I can print a test page or another document to that printer, but the poster spools, says it printed, but it doesn't print. I have powered down both units and the driver is current. Any other ideas? TIA, |
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